Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... See more
Company replied
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Excellent service from Sofia from the South Ruislip branch when buying a new sofa for our daughter. Sofia explained all options available to us, made us coffee whilst we deliberated the options and su... See more
Company replied
Mitesh who looked after us was brilliant showed us the range of sofas until we bought one to our liking. Mitesh was a delightful sales rep and had a great bubbly character.
Company replied
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, United Kingdom
- 0333 999 9776
4.8
Excellent
4K reviews
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Great staff and good selection of sofas
17 May 2026
Reply from DFS Furniture - South Ruislip
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
anessa
DFS Customer Support
Went to buy a sofa at DFS South…
Went to buy a sofa at DFS South Ruislip, the staff were friendly, the staff member that helped me was also very friendly and efficient and helped me with getting me new sofa, I was able to see the sofa I was interested in in store and purchased this, and even better the sofa was available within one week so one week later I now have my sofa at home
9 May 2026
Reply from DFS Furniture - South Ruislip
Good morning Kerry,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Very good experience
Very good experience, Lia the sales lady was very nice and helpful. Well spoken.
16 May 2026
Reply from DFS Furniture - South Ruislip
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent and welcoming service
Excellent and welcoming service. Staff very knowledgeable and experienced, very good knowledge of products they were selling. Very impressive
15 May 2026
Reply from DFS Furniture - South Ruislip
Good afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Selection made easy .
Understood our needs and showed us around to try different options colours etc.
Shortlisted and help us select best option with combinations to suit and fit in space available.
14 May 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I was very happy with the service I…
I was very happy with the service I received. The staff were very friendly and helpful.
4 May 2026
Reply from DFS Furniture - South Ruislip
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The staff at dfs Ruslip was very…
The staff at dfs Ruslip was very helpful and friendly especially Sofia who helped us a lot. Thanks to everyone at dfs
10 May 2026
Reply from DFS Furniture - South Ruislip
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service and very quick
Great customer service and very quick, Jason was amazing, thank you
13 May 2026
Reply from DFS Furniture - South Ruislip
Good afternoon Heloise,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good afternoon Betty,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good morning Philip,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Attentive staff that were very helpful
Attentive staff that were very helpful, and not too pushy.
4 May 2026
Reply from DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
We were looking for sofas for the last…
We were looking for sofas for the last few months and eventually we liked the one that we ordered now.
The staff who dealt with us was very helpful and experienced.
I have to contact the Customer Service for a small change - the two seater sofa should be replaced with another three-seater sofa and the person who was in Customer Service department was also very helpful.
10 May 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent Experience
We had an excellent experience with Qassim at DFS South Ruislip. He was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to understand exactly what we were looking for, explained all the options clearly, and made the experience smooth and stress-free.
Highly recommend their service!
10 May 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Leah was very friendly and…
Leah was very friendly and knowledgeable made the experience very nice
9 May 2026
Reply from DFS Furniture - South Ruislip
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Had a brilliant experience at DFS…
Had a brilliant experience at DFS Ruislip. Huge thanks to Johny for being so professional and helpful. He made the process of buying our new sofa seamless and stress-free. If you're heading to this branch, definitely ask for him!
9 May 2026
Reply from DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience at DFS South Ruislip
Just purchased a sofa from DFS in South Ruislip. Adam helped us find exactly what we were looking for and made sure it was configured correctly and would fit in our space. He explained the whole process and even made sure we qualified for the discounts they were offering. Fantastic customer service
9 May 2026
Reply from DFS Furniture - South Ruislip
Good Afternoon,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very attentive person helped us
Very attentive person helped us. Guidance excellent. Dhiren Shah well done 👏 Thank you we were able to find the right furniture of our taste.
6 May 2026
Reply from DFS Furniture - South Ruislip
Good morning Bharti,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good afternoon Tee,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good afternoon Janet,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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