Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... See more
Company replied
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Excellent service from Sofia from the South Ruislip branch when buying a new sofa for our daughter. Sofia explained all options available to us, made us coffee whilst we deliberated the options and su... See more
Company replied
Mitesh who looked after us was brilliant showed us the range of sofas until we bought one to our liking. Mitesh was a delightful sales rep and had a great bubbly character.
Company replied
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, United Kingdom
- 0333 999 9776
4.8
Excellent
4K reviews
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Had a brilliant experience at DFS…
Had a brilliant experience at DFS Ruislip. Huge thanks to Johny for being so professional and helpful. He made the process of buying our new sofa seamless and stress-free. If you're heading to this branch, definitely ask for him!
9 May 2026
Reply from DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience at DFS South Ruislip
Just purchased a sofa from DFS in South Ruislip. Adam helped us find exactly what we were looking for and made sure it was configured correctly and would fit in our space. He explained the whole process and even made sure we qualified for the discounts they were offering. Fantastic customer service
9 May 2026
Reply from DFS Furniture - South Ruislip
Good Afternoon,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very attentive person helped us
Very attentive person helped us. Guidance excellent. Dhiren Shah well done 👏 Thank you we were able to find the right furniture of our taste.
6 May 2026
Reply from DFS Furniture - South Ruislip
Good morning Bharti,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good afternoon Tee,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good afternoon Janet,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Young man was very helpful
Young man was very helpful, polite and just a nice person , nothing was no trouble for him
20 March 2026
Reply from DFS Furniture - South Ruislip
Good morning Linda,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, very pleased with the product and the service supplied by our sales person, who went above and beyond.
4 May 2026
Reply from DFS Furniture - South Ruislip
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Hi it was very good adam helped us spot…
Hi it was very good adam helped us spot and it was 💯 good experience thank you
4 May 2026
Reply from DFS Furniture - South Ruislip
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nitesh - great customer service
We had a great experience buying our sofa thanks to Nitesh, who was friendly and approachable from the start. He took the time to understand what we needed and gave helpful advice. His knowledge made the whole process easy and stress-free.
2 May 2026
Reply from DFS Furniture - South Ruislip
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very knowledgeable and professional…
Very knowledgeable and professional sales person, didn’t feel pressurised at any time.
2 May 2026
Reply from DFS Furniture - South Ruislip
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - South Ruislip
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Welcoming staff
Welcoming staff. However a serious injury could have happened due to negligence. The staff who witnessed the incident was very professional, apologetic, dedicated to correct this issue straight away as I saw her do. 👏👏. I will be inspecting the store again and further my actions if it’s not all rectified.
29 April 2026
Reply from DFS Furniture - South Ruislip
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Corner sofa. Ruislip. Dhiren Shah
Today I visited Ruislip branch in search of a corner sofa. Staff were very attentive. I was served by Dhiren Shah who actually directed to the purchase of my new sofa from the measurement He was very informative and he let me decide on what I needed and gave the right information. Was very happy in making my purchase
28 April 2026
Reply from DFS Furniture - South Ruislip
Good afternoon,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
very good customer service by the satff
26 April 2026
Reply from DFS Furniture - South Ruislip
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Zsofia was brilliant from start to…
Zsofia was brilliant from start to finish, she was very helpful, 5* customer service!
26 April 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
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