DFS Furniture - Slough Reviews 

Great fast service

Muhammad was very informative great knowledge and took time with us.

We only went into showroom to order sofas as the website wouldn't allow us to order the combination needed. Showroom staff had no problem ordering what we needed, once she listened to what we were saying rather than talking continually.

I recently visited DFS Slough looking for a new sofa, and from the moment I walked in, the experience was first class – all thanks to Faisal. He was warm, welcoming and never pushy, which made looking around so much easier. He took the time to understand exactly what style, size and comfort level we were after, and showed us options that perfectly fitted our home and budget.

The quality of the sofas is excellent – sturdy frames, high‑grade fabrics and cushions that keep their shape, not just soft for a few weeks. You can really tell they’re built to last. What impressed me most was the pricing: Faisal went through all the current discounts and offers, and managed to secure us a great deal with significant savings compared to the ticket price. We ended up paying far less than we expected, without cutting any corners on quality.

Every question we had – about delivery times, fabric care or customisation – was answered clearly and honestly. Even after we placed the order, Faisal kept us updated and checked in to make sure everything was running smoothly. That level of personal service is rare these days and it made the whole process stress‑free.

Delivery was on schedule, the team were careful getting it into place, and the sofa looks even better in our living room than it did in the showroom. If you’re shopping at DFS Slough, make sure you speak to Faisal – he knows the products inside out, works hard to get you the best price, and treats you like a valued customer from start to finish.

Highly recommended – great products, even better service, and genuine savings you can trust.

Friendly staff member, and excellent sales experience, I loved the fact that I was left to browse until I had chosen a sofa that I liked myself, most shops sales staff pounce as soon as you walk through the door, so I found it relaxing and I was able to take my time and have a good look around with my husband.

Alan was so lovely and frondly and took the time to get to know us and what we wanted which made purchasing soo easy

Level of Service next to none
Knowledge of products
Ease of communication
Authenticity
Those are just some words ond phrases that I will use to describe our experience today with Allan.

Great experience!

Everything was handled professionally, the staff were very friendly and helpful, especially our salesman Alan.

Tanya was exceptional. Took the time to discuss everything to me and my dad. Very patient and thorough.

Very good the experience was amazing

Very helpful and knowledgeable - Excellant service...

Ahmed was welcoming he showed me a lot of options he took note of what I was looking for without rushing me.

Great experience. Gentleman that helped us purchase the corner sofa was informative and very polite.

It’s very easy process

The staff was friendly, helpful, and professional. They provided excellent customer service and made my experience great.

Alan was absolutely fantastic. He helped my father choose the best recliner and 2 seater sofa to meet his needs. He took the time to explain options and ask questions. Alan was a real gentleman and made the experience easy from viewing to purchase. Highly recommended!

Alan was professional and ensured we selected according to our criteria. He outlayed all.pro and cins during selection process. Was very knowledgeable and informative.. Great sales consultant.

Walked in to DFS Alan approached us with a friendly manner
Sat us down and explained everything to us and within seconds I ordered my sofa
Very friendly man would definitely recommend.

Excellent service. Gideon from the Slough branch was amazing, wasn’t pushy, listened to what I needed and explained everything clearly