We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
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Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more
Company replied
Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very hap... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
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We were welcomed into the store by…
We were welcomed into the store by Syeda (sorry if the name is wrong) who was very friendly and helpful. She was very knowledgeable and answered and questions and queries that we had. She supported us in ordering our sofa and helped us tailor it to how we wanted. Great customer experience
13 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very quick service
Very quick service, easy step by step guide. When visiting the store in Rotherham they were very friendly and wasn’t bombarding with information. Was given time to look around rather than feel like you were being followed.
7 May 2026
Reply from DFS Furniture - Rotherham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Really helpful and friendly staff
Really helpful and friendly staff, very informative. Didn’t feel pressured into buying
12 May 2026
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Colin was great!
Colin was great, really helpful but didn’t pressure us. Really enjoyed the process
4 May 2026
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Friendly experience at DFS Rotherham
Friendly experience at DFS Rotherham. Chloe was attentive and understanding to our situation and didn’t become pushy at all. We were left to browse, there was no hard sell. Great service thus far!
12 May 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.
Kind Regards,
Jordan
DFS Customer Support
Hee staggered excellent in knowledge …
The staggered excellent in knowledge and were really helpful and found us the ideal bed using the machine calculator in the shop
4 May 2026
Reply from DFS Furniture - Rotherham
Good afternoon Rodger,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great sales guy,
Great sales guy,
Knew his products and made us feel very welcome,
Would buy from again
10 May 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Rotherham
We visited DFS Rotherham and had a look around, then we asked a lovely lady named CYDER for information.
Cyder was very professional and gave us all the information we needed. We left to talk what our decision was to be then returned to see Cyder. Cyder then put our mind at rest with a couple of things, so we decided to order. Cyder arranged everything for us and we can't thank Cyder enough.
10 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were great we were not…
The staff were great we were not approached until we ask for assistance once we had found the sofa we wanted, Rebecca was lovely very polite and patient, even brought up a photo of the colour of sofa I wanted so I could be confident I was happy with my choice. We were offered drinks and were not rushed at any point. Stress free buying experience would recommend.
7 May 2026
Reply from DFS Furniture - Rotherham
Good afternoon Clair,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Staff were helpful and very clear in…
Staff were helpful and very clear in their explanations.
1 May 2026
Reply from DFS Furniture - Rotherham
Good morning Adam,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Brilliant service in store at the…
Brilliant service in store at the Parkgate branch. Warren was very helpful and supportive all the way through our purchase especially when I had to go back into store as once our sofa had arrived it had been damaged through transportation. Warren was very supportive abd apologised even though it wasn't his fault and now the issue is being rectified.
Thanks Warren
13 April 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Salesman was very helpful and kept…
Salesman was very helpful and kept everything simple and stress free
29 April 2026
Reply from DFS Furniture - Rotherham
Good morning Jordan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good afternoon David,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We ordered our new furniture today at…
We ordered our new furniture today at Rotherham store, such a nice easy experience, lovely man ‘warren’ got us a coffee, let us take our time and never rushed us, explained everything clearly. Now just looking forward to receiving our new furniture. Thank you
6 May 2026
Reply from DFS Furniture - Rotherham
Good afternoon Jacki,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Staff made me feel at ease with my…
Staff made me feel at ease with my decision, looked at photos of my living room with me and gave me great advice. Thank you for your patience and help!
5 May 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A very pleasant shopping experience
A very pleasant shopping experience. Was left alone to peruse the shop and a lovely assistant passed by and we stopped her to make our purchase. A quick and easy experience from start to finish
4 May 2026
Reply from DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience at DFS rotherham
Staff at DFS rotherham were really helpful. They know what they do and what is best for the customer. I have placed the order today and looking forward positively for the product
4 May 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good service and help with choosing.
4 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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