We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
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Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more
Company replied
Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very hap... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Salesman was very helpful and kept…
Salesman was very helpful and kept everything simple and stress free
29 April 2026
Reply from DFS Furniture - Rotherham
Good morning Jordan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good afternoon David,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We ordered our new furniture today at…
We ordered our new furniture today at Rotherham store, such a nice easy experience, lovely man ‘warren’ got us a coffee, let us take our time and never rushed us, explained everything clearly. Now just looking forward to receiving our new furniture. Thank you
6 May 2026
Reply from DFS Furniture - Rotherham
Good afternoon Jacki,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Staff made me feel at ease with my…
Staff made me feel at ease with my decision, looked at photos of my living room with me and gave me great advice. Thank you for your patience and help!
5 May 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A very pleasant shopping experience
A very pleasant shopping experience. Was left alone to peruse the shop and a lovely assistant passed by and we stopped her to make our purchase. A quick and easy experience from start to finish
4 May 2026
Reply from DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience at DFS rotherham
Staff at DFS rotherham were really helpful. They know what they do and what is best for the customer. I have placed the order today and looking forward positively for the product
4 May 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good service and help with choosing.
4 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
No pushy sales advisors
No pushy sales advisors. Heather was really patient with us, even when I had to change the size of sofa.
4 May 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Staff brilliant explained everything…
Staff brilliant explained everything very clearly very friendly
1 May 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service from DFS in Rotherham…
Great service from DFS in Rotherham especially Collin. Highly recommended.
3 May 2026
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The sofa was delivered on time without…
The sofa was delivered on time without any delays. They then assembled it and placed the sofa in room making sure we were happy. After search and going to a lot of shops, we found DFS the best one for service and value.
27 December 2025
Reply from DFS Furniture - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service at DFS
We were approached within a couple of minutes of arrival into the DFS store, Parkgate, Rotherham, by a very helpful young lady. We had visited the store on 2 previous occasions and had made our choice. The questions about our chosen settee and chair were answered on our previous visits, so we were happy to proceed. The young lady talked us through our decision and explained, in full, the price; delivery; guarantee and raffle to help Children in Need. We were pleased to learn that we would be purchasing a 'bundle' and so the overall price was lower, always welcome. The young lady explained that we could not change the order once placed and so to make sure we were happy with the colour; we liked the purchase and that the settee and chair would fit into our house. We would rate our experience as excellent and applaud the young lady who served us as she was helpful; friendly; professional and knowledgeable. Thank you.
1 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good morning Jane,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very good service and nice people …
Very good service and nice people Thanks Mr Hopkinson
23 April 2026
Reply from DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Helpful staff without the sales pressure
From walking in the store it felt very relaxed and I loved that the sales team gave us time to browse without being pressured.
Once finding what we wanted warren talked us through the different options available to us and gave us time to process the information before committing to buy. He was friendly but professional at all times. He talked us through the steps from ordering our suite to it being made and right through to delivery. He made buying our new furniture enjoyable, relaxed and we are confident in it being the right purchase for us.
27 April 2026
Reply from DFS Furniture - Rotherham
Good afternoon Stephen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Went into the DFS
Went into the DFS, Parkgate Rotherham. Was left to browse the store without any pressure, which i prefer.
After looking on line at the sofas and didn't see anything i liked i wasn't expecting to find one. Just proves going into the shop to see first hand is better than a picture on line.
Excellent customer service, I have shopped with DFS before and wouldn't hesitate to return in the future.
Looking forward to my sofa coming.
Well done DFS.
24 April 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good morning Jack,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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