DFS Furniture - Rotherham Reviews 

3,985
TrustScore 5 out of 5

4.9

Rail Mill Way, Unit 12A, S626EJ Parkgate, GB


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Rated 5 out of 5 stars

We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more

Company replied

Rated 5 out of 5 stars

Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more

Company replied

Rated 5 out of 5 stars

I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more

Company replied

Rated 5 out of 5 stars

Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very hap... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom

  • 0333 999 9814

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,985)

98,950 reviews in the last 12 months

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Rated 5 out of 5 stars

Really helpful

Really helpful, explained everything we need to know. Nice experience

29 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hello Natasha,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We got asked if we needed help we asked…

We got asked if we needed help we asked our questions and got the answers and then the girl said she would leave us to walk round the store but if needed anything else just ask so we didn’t feel pressured and didn’t get followed round like other places the girl was polite and friendly

28 May 2026
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Reply from DFS Furniture - Rotherham

Hello Steven,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I visited the Rotherham branch and was…

I visited the Rotherham branch and was served by Warren who made buying a new sofa extremely comfortable. He was very knowledgeable and genuine in his approach whilst helping us. I would definitely recommend after our experience.

28 May 2026
Unprompted review
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Reply from DFS Furniture - Rotherham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Today I was served by Warren and he…

Today I was served by Warren and he made the whole process of buying a new sofa extremely comfortable. He was very knowledgeable about the sofa’s and very genuine in his dealing with with us.

28 May 2026
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Reply from DFS Furniture - Rotherham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Hi Happy experience !

Hi ! On entering there was no pressure to buy we were left to browse at length ! Staff came when asked and were informative about our needs .
When we found several that looked good they were asked several questions and a few wouldn’t be suitable for our needs !
Nothing we too much trouble when we got it down to the one ! Still no pressure to buy but helpful to the end !
Easy to pay and flexible with delivery etc
No problem all way through and came away happy ! Have my custom again ! Thanks !

26 May 2026
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Reply from DFS Furniture - Rotherham

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Brilliant

we purchased our furniture from DFS as have had other items from DFS and never had any problems
The staff have always been very helpful and no pressure into buying goods. The furniture purchased in the past has been very good quality.

26 May 2026
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Reply from DFS Furniture - Rotherham

Hello Susan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Chloe was excellent today

Chloe was excellent today. Nothing was too much trouble, she helped eithball our questions and explained everything in detail. Went above and beyond. Highly recommended.

25 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service and i was talked…

Excellent service and i was talked through everything and understood what was important to know and i will be shopping with DFS in the near future many thanks for your great service a

25 May 2026
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Reply from DFS Furniture - Rotherham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Rotherham store

I was really impressed with Colin very knowledgeable and patient with us as we was asking a lot of questions

25 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hello Rebecca,

Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Fantastic experience at DFS – highly recommend!

I recently purchased a new sofa from DFS using their finance option, and I couldn't be happier with the service. The entire process was quick and seamless. The staff were incredibly friendly and helpful, taking the time to explain everything clearly so I could make an informed decision. Best of all, there were no pushy sales tactics, which made the whole experience really refreshing. Five stars

25 May 2026
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Reply from DFS Furniture - Rotherham

Hello Sarah,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Simple direct and easy communication

Simple direct and easy communication. Relaxed manner didn't push the hard sell. Very helpful!!

23 May 2026
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Reply from DFS Furniture - Rotherham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service, let you look around without following you. Are available when you want to ask questions.

23 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Colin was very knowledgeable and not pushy a great experience

19 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good afternoon Nikita,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

We didn’t feel harassed from the second…

We didn’t feel harassed from the second we walked in. A pleasent good afternoon. If you need me please come and ask was all that was needed. This allowed us to browse in our own time and then approach a staff member when we were read.
This is the reason we purchased from DFS as we had already walked out of 3 local stores due to being followed around feeling harassed and under pressure to choose something

18 May 2026
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Reply from DFS Furniture - Rotherham

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Having the opportunity to sit on the sofas and discuss my needs with knowledgeable staff was great.

16 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good afternoon Claire,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service and advice

Great service and advice, excellent customer service.

17 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

They were really quick to help us in…

They were really quick to help us in store, the sales lady was absolutely lovely and made the experience really personal. Probably the nicest sales person ever.

17 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service - and was explained in detail

17 May 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good afternoon,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

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