We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
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See what reviewers are saying
Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more
Company replied
We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Rotherham
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful not pushy…
The staff were very helpful not pushy but was around when i needed to ask questions.
6 June 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Chloe was very helpful
Chloe was very helpful, patient and not at all pushy, loads of variable payment options with a huge choice of sofas, would recommend
3 June 2026
Reply from DFS Furniture - Rotherham
Hello Scott,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sofa-so-good!
The staff welcomed us, then we were left alone to browse the store.
We had looked previously on line, and had an idea of what we wanted.
The lady and staff were very pleasant offering drinks etc.
The lady was very clear explaining all the details, it was a very pleasant experience.
4 June 2026
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS …
Parkgate sales team very helpful especially warren who looked after us would recommend
3 June 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Fantastic experience sales staff went…
Fantastic experience sales staff went above & beyond to make sure I was happy with everything before putting my order in & then I had to go back as the sofa I picked was to big very happy to help change
2 June 2026
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello Ian,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Fantastic experience with Heather
Fantastic experience with Heather, was very helpful had a lot of time for us and personalised her customer service to suit our needs. Very polite and well mannered and lovely.
31 May 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Heather was exceptionally helpful with…
Heather was exceptionally helpful with our purchase. Made the process really smooth and unstressful which is what you want when purchasing big items for your new house. Thank you!
31 May 2026
Reply from DFS Furniture - Rotherham
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Heather.
Kind Regards,
Jordan
DFS Customer Support
made me feel welcome & comfortable at…
made me feel welcome & comfortable at all times... never felt pushed into anything. lad called warren was very good & a credit to the company 👏👏 great human being
30 May 2026
Unprompted review
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
In and out in 15 minutes
In and out in 15 minutes, everything sorted out .perfect .friendly staff .
29 May 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Nice and relaxed to walk aronew setteeund in…
Nice and relaxed to walk around in store no pressure to buy and help when I needed it.
29 May 2026
Reply from DFS Furniture - Rotherham
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello Natasha,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We got asked if we needed help we asked…
We got asked if we needed help we asked our questions and got the answers and then the girl said she would leave us to walk round the store but if needed anything else just ask so we didn’t feel pressured and didn’t get followed round like other places the girl was polite and friendly
28 May 2026
Reply from DFS Furniture - Rotherham
Hello Steven,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
I visited the Rotherham branch and was…
I visited the Rotherham branch and was served by Warren who made buying a new sofa extremely comfortable. He was very knowledgeable and genuine in his approach whilst helping us. I would definitely recommend after our experience.
28 May 2026
Unprompted review
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Today I was served by Warren and he…
Today I was served by Warren and he made the whole process of buying a new sofa extremely comfortable. He was very knowledgeable about the sofa’s and very genuine in his dealing with with us.
28 May 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Good customer service and friendly staff
28 May 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
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