Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... See more
Company replied
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Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... See more
Company replied
We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... See more
Company replied
Really relaxed and easy process. Didn't feel "salesy" nothing pushed. Not recieved the couch yet but selection and sale was an smooth process. Grant was particularly nice and took the time to sit and... See more
Company replied
We were allowed to wander freely throughout the store until we reached the point where we had decided. At that point we found a member of staff who was excellent in the way in the way he dealt with us... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Mariners Way, PR2 2YN, Preston, United Kingdom
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The lady who helped us at preston docklands called sarah, was very professional , polite and freindly. A credit to the company.

Reply from DFS Furniture - Preston
Denzil was a nice guy and really helpful.
Made everything go smoothly.
The only thing when buying the sofa is the cost of the delivery and install. A lot of money, in my opinion.

Reply from DFS Furniture - Preston
Great experience from the time we walked in with friendly greeting and offer of assistance if required but left us to browse until we wanted to ask for further information without feeling pressurised. Superb assistance from Ian and the store manager - and the coffee was delicious too!

Reply from DFS Furniture - Preston
Super friendly sales person. Can’t remember his name but 10/10 regards Tony

Reply from DFS Furniture - Preston
Staff very helpful and friendly of the purchase of our suite

Reply from DFS Furniture - Preston
Brilliant customer service. The staff knew the product and gave great advice on future care of the suite.

Reply from DFS Furniture - Preston
No pushy sales people competitive pricing and Denzil who was our salesman was very warm and friendly and well informed on product

Reply from DFS Furniture - Preston
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of stores.
It takes me week to prepare for any big purchases because it's a horrible experience, but I can't sit on the floor all my life so a needed a sofa.
Thanks

Reply from DFS Furniture - Preston
Very good expressions, peaceful place, warm welcome and very good guidance to our needs .

Reply from DFS Furniture - Preston
I only went in for a look round. What I seen was great, so I got talking to one of your staff he sat down and talk he was very good.

Reply from DFS Furniture - Preston
Staff friendly and kind, no question was too much and they were very efficient with information, sale and details about delivery! 100% recommend.

Reply from DFS Furniture - Preston
Salesman Gregg, was very helpful at the Preston branch very knowledgeable, made buying our new sofa easy.

Reply from DFS Furniture - Preston
Service was great and Grant explained everything easily

Reply from DFS Furniture - Preston
The gentleman who dealt with us was very quick & efficient in finding us our new sofa

Reply from DFS Furniture - Preston
Staff in the Preston store were very helpful i have no complaints in that department. I only gave it 1 star because when we received the delivery of the sofa one of them had a scratch on it so we had to wait another week until they delivered a replacement. Today they tried to deliver but it was the wrong one!! Very dissapointed now we have to wait another week til we have the right one delivered.

Reply from DFS Furniture - Preston
I dealt with Lee at the Preston store.
He went through the options well and explained everything clearly.
Laid out the options and costings in a simple and easy to follow format.

Reply from DFS Furniture - Preston
Denzil opened the door for me before I even got to it, he was very charming and welcoming. Pointed me the right direction and let me browse the store. Once I had decided on a choice of 2 sofas, Ibby helped me with the paperwork and explained everything in full. He was very knowledgeable about the products and didn't rush me at all. All in all, a great experience. Thank you.

Reply from DFS Furniture - Preston
Mohammed was very helpful without being intrusive,
He was able to provide answers to our questions and show us a selection of furniture that was within our remit.
He was friendly without being intrusive.

Reply from DFS Furniture - Preston
Extremely helpful staff, especially Zayd, who went out of his way to help, even coming in on his day off!!

Reply from DFS Furniture - Preston
The salesman was very helpful, informative and not a bit pushy.
He left me to browse, after introducing himself and was available as soon as I had any questions. I've been in sales all my working life and he had exactly the right approach.

Reply from DFS Furniture - Preston
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