We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... See more
Company replied
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See what reviewers are saying
Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... See more
Company replied
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... See more
Company replied
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mariners Way, PR2 2YN, Preston, United Kingdom
- 0333 999 9753
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
I was pleased with the service I…
I was pleased with the service I received. The range of furniture was impressive. The ordering was easy. Delicious coffee!!
10 August 2026
Reply from DFS Furniture - Preston
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Absolutely fantastic service it was the…
Absolutely fantastic service it was the best service we had made to feel welcome and very helpful thank you DFS
10 August 2026
Reply from DFS Furniture - Preston
Hello John,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
I have bought from DFS several times…
I have bought from DFS several times now. Like the choice and range of products. Greg was very helpful and explained everything to me. Even got a lovely cup of coffee.
9 August 2026
Reply from DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Preston
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Preston
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Preston
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Preston
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Denzel was super helpful.
9 August 2026
Reply from DFS Furniture - Preston
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great choice of sofas
Great choice of sofas, found the one I liked online and found in store. Was exactly as we wanted and the gentleman who helped was brilliant, so helpful and knowledgable about the sofa and chairs we were after. Great visit and got the sofa we wanted
9 August 2026
Reply from DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Reply from DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Great service by Sarah and the team at…
Great service by Sarah and the team at Preston DFS. Helpful and kind. Sarah was friendly and made my purchase easy.
8 August 2026
Reply from DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The experience was impecable from start…
The experience was impecable from start to finish. Extremely easy and well explained process.
8 August 2026
Reply from DFS Furniture - Preston
Hello,
Thank you for sharing your 5 star review with us.
Kind regards,
Holly M
DFS Customer Support
The lady who helped us at preston…
The lady who helped us at preston docklands called sarah, was very professional , polite and freindly. A credit to the company.
8 August 2026
Reply from DFS Furniture - Preston
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Denzil was a nice guy and really…
Denzil was a nice guy and really helpful.
Made everything go smoothly.
The only thing when buying the sofa is the cost of the delivery and install. A lot of money, in my opinion.
8 August 2026
Reply from DFS Furniture - Preston
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great experience at every step
Great experience from the time we walked in with friendly greeting and offer of assistance if required but left us to browse until we wanted to ask for further information without feeling pressurised. Superb assistance from Ian and the store manager - and the coffee was delicious too!
8 August 2026
Reply from DFS Furniture - Preston
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Super sales person
Super friendly sales person. Can’t remember his name but 10/10 regards Tony
7 August 2026
Reply from DFS Furniture - Preston
Hello Amanda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and friendly of the…
Staff very helpful and friendly of the purchase of our suite
31 July 2026
Reply from DFS Furniture - Preston
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Brilliant customer service
Brilliant customer service. The staff knew the product and gave great advice on future care of the suite.
7 August 2026
Reply from DFS Furniture - Preston
Hello Erin,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Pleasant experience
No pushy sales people competitive pricing and Denzil who was our salesman was very warm and friendly and well informed on product
7 August 2026
Reply from DFS Furniture - Preston
Hello Hanny,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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