From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more
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Rahul was very knowledgeable and polite, I asked a 100 questions and he patiently answered everything. Also I changed my mind a couple of times and he dealt with my order without complaint. Would re... See more
Company replied
Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... See more
Company replied
Really helpful staff and a straight forward ordering process! Rehana was particularly great and explained everything really well and was not pushy at all!
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6K reviews
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Reply from DFS Furniture - Oldham
Hello Gaynor,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Alicia Ahmad made me feel so welcoming…
Alicia Ahmad made me feel so welcoming and gave me all the information I need about the seatee I wanted. She went through the different prices for finance.
27 July 2026
Reply from DFS Furniture - Oldham
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The assistant was Very knowledgeable…
The assistant was Very knowledgeable pleasant and so helpful
26 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great one to one customer service from…
Great one to one customer service from dfs member Rahana at the oldham dfs store Elik mill she not only sold us the sofas but the out standing approach and given that one to one detailing me and my mrs were delighted with her customer services and the sofas we brought once again Thank you very much stay blessed 🙌
26 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
NEWE SETTEE
We were looking for a specific settee which was'nt in the store but was online.
We we helped by a member of staff at the branch who found the settee. Took us through the options and made buying it really easy.
25 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Quick easy and very knowledgable.
26 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were met by Alisha Ahmad today who…
We were met by Alisha Ahmad today who was absolutely lovely throughout. She was welcoming and very helpful, she’s a credit to your company xx
26 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Shop assistant was very helpful showd…
Shop assistant was very helpful showd how things worked. and cost very happy thanks
26 July 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Made to feel very welcome and the staff…
Made to feel very welcome and the staff was very helpful especially Ian scholes who helped me purchase my new sofa. Great staff and very helpful
25 July 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ian.
Kind Regards,
Jordan
DFS Customer Support
The man was very helpful and helped us…
The man was very helpful and helped us with all the information we needed to know i would give him 10 out of 10 and would come back if needing anymore furniture
25 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent Service, Helpful Staff
The service was highly commendable and staff was very helpful.
25 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really good experience today.
Really good experience today.
The staff was very friendly and efficient, great customer service .
25 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff air conditioning…
Very friendly staff air conditioning which made the experience very pleasant
18 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Oldham
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Single chair
Pleased with the service but I bought an expensive chair, so was surprised that delivery wasn't included.
24 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
We are really grateful for your kind words regarding your service and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
No pressure
No pressure, great service & knowledgeable,
All round excellent time chatting and choosing my new suite
24 July 2026
Reply from DFS Furniture - Oldham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Fantastic in-store service
Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a sofa I'm really happy with, and explained the pre and post purchase process in great detail. Highly recommend!
23 July 2026
Reply from DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Found chair within 20 minutes of…
Found chair within 20 minutes of entering the store, perfect fit for me. Mathew was very helpful, friendly and easy to talk to. Felt comfortable with him.
22 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
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