The assistant in-store was really pleasant and helpful. Our only criticism was the amount of time spent trying to sell us extra insurance and cleaning products. We asked him at the outset to skip thes... See more
Company replied
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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The assistant in-store was really pleasant and helpful. Our only criticism was the amount of time spent trying to sell us extra insurance and cleaning products. We asked him at the outset to skip thes... See more
Company replied
The staff welcomed us as soon as we went through the door . Felt very at ease walking round and having a look at various sofas ,they where always around if we needed any advise .The gentleman that l... See more
Company replied
Staff at the Nottingham store were very helpful explaining everything about the suite we purchased with the optional extras how to care for our new suite. The sales person wasn’t pushy left us to have... See more
Greeted on entry with a smile and "hello, feel free to look around, let me, or another member of staff know if you need any help" Knowledgable, helpful and friendly staff. We loved that we were left... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, United Kingdom
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Welcoming, friendly knowledgeable staff. Really helpful in choosing the right sofa for my room. Very patient and informative.

Reply from DFS Furniture - Nottingham
Very friendly and helpful, Earl was great and made it very easy

Reply from DFS Furniture - Nottingham
I had such a great experience at DFS, especially thanks to Lee! He was absolutely lovely — really friendly, kind and so helpful. He explained everything really clearly and never made me feel rushed or pressured.
I’d actually been into the store about 3 or 4 times to look at the same sofa, and Lee remembered me when I came back! He really wanted to make sure I was completely happy with my choice and that I was making the right decision.
He was really personable and genuinely interested in why I was buying the sofa, which made the whole experience feel much more personal. I left the store feeling really confident about my purchase and so happy with the sofa I chose.
Thanks so much, Lee! You were amazing and made the whole experience so easy and enjoyable 😊

Reply from DFS Furniture - Nottingham

Reply from DFS Furniture - Nottingham
Called at the DFS Nottingham to have a look around for a couple of sofas..I have to say LIBBy greatly assisted me and I ended up buying 2 X new sofas..she gave me confidence and the sofas were just what I wanted..LiBBY is a credit to DFS and I am over the moon with my purchase..thankyou LIBBY

Reply from DFS Furniture - Nottingham
Friendly and welcoming. I always use DFS for furniture.
Non complicated and thorough

Reply from DFS Furniture - Nottingham
Everything was explained fully and time was given to allow me to make informed choices. Staff member was friendly and approachable without being overbearing - thank you

Reply from DFS Furniture - Nottingham
Members of staff were nice, very polite and very informative

Reply from DFS Furniture - Nottingham
Very helpful remember as staff good service nice atmosphere bought a sofa 30 years ago from DFS and was very good quality.

Reply from DFS Furniture - Nottingham
Outstanding service from Earl at the Nottingham store!
Shopping for furniture online had become an overwhelming and exhausting experience, but my visit to the DFS store in Nottingham changed everything. The entire team was incredibly welcoming, but Earl truly stood out.
His patience, perseverance, and warm demeanor were exceptional. Managing customer needs in retail is a highly demanding job, and I was deeply impressed by how flawlessly Earl handled every aspect of our transaction.
Because of his outstanding service, I am now a loyal customer and will gladly choose DFS every time. Thank you, Earl, and thank you to the Nottingham team.

Reply from DFS Furniture - Nottingham
Ellie she made it so clear and was very helpful answering all the questions and very friendly top marks and will ask for all the time xx

Reply from DFS Furniture - Nottingham
Very helpful member of staff

Reply from DFS Furniture - Nottingham
Denis was fantastic really helpful and very friendly. Thank you.

Reply from DFS Furniture - Nottingham

Reply from DFS Furniture - Nottingham
Very friendly and knowledgeable staff. Was not pressured or approached on arrival which was great! Very comfortable experience and ended up purchasing a new sofa! Thank you for your help guys

Reply from DFS Furniture - Nottingham
A great friendly, professional service, had a lovely latte whilst processing information.

Reply from DFS Furniture - Nottingham
Very warm, polite and professional care from all sales staff. Very attentive and helpful during the whole view and purchase process.

Reply from DFS Furniture - Nottingham
Excellent sales person, Lee in Nottingham knew all about the product and talked us clearly through the order. Brian was also excellent, reviewing everything.

Reply from DFS Furniture - Nottingham
Great experience from start to finish. Libby was very helpful and attentive. Looking forward to our new sofa when it arrives.

Reply from DFS Furniture - Nottingham
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