DFS Furniture - Nottingham Reviews 

Great service from lee made it so easy to complete our purchase

Lee was very helpful and gave us space and time to look around before we settled on the perfect sofa.

He was not pushy and explained everything clearly with detail

I spoke with Lee, he was friendly, approachable and personable. He was a dog person like me so we chatted and it just felt relaxed. I did not feel pressured into anything and it was also great that we could do the order but confirm next day when we had measured everything correctly. He explained everything really well.

We visited the site twice before purchasing and each time there was no sales pressure, just a lovely team happy to help. When we did purchase, a lovely gentleman named Dennis helped us with everything and was so down to earth. Definitely recommend.

Informative approachable staff with in-depth knowledge offered refreshments

Good choice of quality sofas on display. Helpful, courteous staff and no pressure so felt we could take our time looking round and trying out the range on d
offer.
When we decided to purchase the sale was dealt with promptly and all our questions answered.
Thank you

Dennis Endric was amazing he helped us through the process showing us our full options in the range of sofa we liked. Dennis was patient with us and our children and made sure he offered support and advice where needed.

Staff at story very helpful and informative and the store smelt nice too

Absolutely brilliant staff especially Libby really helpful and full of knowledge.

The staff were helpful and courteous and friendly with our children. This is the 2nd time we have bought a sofa from DFS due to good quality and excellent service

Greeted on entry with a smile and "hello, feel free to look around, let me, or another member of staff know if you need any help" Knowledgable, helpful and friendly staff. We loved that we were left alone to browse & sit on sofas for as long as we needed, totally opposite of the shop next door. Great customer services when I needed to change delivery date.

Purchased a 2 seater sofa, excellent service from the sales guy, product looks brilliant and is eagerly awaited.

The staff where very friendly and helpful and more importantly didn't Go for the hard sell, which was refreshing.

Very informative, everything was explained well all questioned answered. Lee was very helpful.

We received the recliner but the plugs in the central console do not work. I tried phoning the number on your website but it is not recognised! Your robot answering service was unhelpful and when I asked to speak to a human I was expected wait an hour before anyone would be available.
Very poor customer service!

we visited the castle marina DFS store yesterday and would like to say a big Thankyou to Dennis & Annette who were absolutely brilliant helping us out when we were picking our beautiful chairs Zana chunky soft cord recliners, these two members of staff are a credit to your company

The salesman Dennis was very helpful indeed he explained everything to us
He was informative and very friendly.We made a good choice.Many thanks Dennis

Earl was very helpful when we went in to finalise our sofa purchase.

Everything was explained about our purchase and time was taken to make our visit to the showroom a lovely relaxing experience.
Customer service was 100% with Ellie who went through the sale with us and explained the benefits of extra cover .
Would highly recommend.