DFS Furniture - Limerick Reviews 

1,811
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

We are very grateful to Linda in limerick who made it so easy to purchase our new sofa. She was so pleasant and helpful. She gave us great attention and answered all our questions.

Company replied

Rated 5 out of 5 stars

Dealing with Linda was amazing, very patient and explained everything to me. I left very happy and confident in the couches that I purchased. Looking forward to receiving them now.

Company replied

Rated 5 out of 5 stars

From the time we entered the DFS shop in Limerick we were made very welcome by Darren he explained everything we needed to know about our purchase and was very knowledgable and extremely helpful

Company replied

Rated 5 out of 5 stars

The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,811)

93,710 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were extremely helpful and…

The staff were extremely helpful and polite..especially Omar who I met on my visit at the Limerick store yesterday. Everything was explained perfectly! Very pleasant experience from start to finish!

14 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning Stephanie,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friends and knowledge

Dealt with Omar. Really nice guy

15 March 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

A fantastic experience.

A fantastic experience.
I spent several hours in the shop deciding on what best suited my needs. It was great to get help from Omar who had great knowledge of all the collections in the shop. Omar gave great advice and recommendations and I am very pleased with my decision. I can't wait to receive my corner suite. I would highly recommend dfs Limerick.

14 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Omar met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Fantastic Service…

The manager and staff couldn’t have been more helpful and listen to what I was looking for and gave me several options. Would highly recommend the Limerick shop

13 March 2026
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Reply from DFS Furniture - Limerick

Good Morning Mairead,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Darren was informed

Darren was informed, and covered all aspects of maintenance. Provided a welcome coffee, and went through the steps of process.

12 March 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 4 out of 5 stars

Positive and Helpful experience

Our experience was very positive. Both the Manager and Sales team were extremely helpful and knowledgeable.
The Manager ensured we found the most suitable sofa to fit our space and taste, and Omar ensured are sale was smooth and informative. The sales service didn't feel pressured, all staff were friendly and made good recommendations.

Only downfall is the expected time frame of delivery, which is not at the sales teams fault.

8 March 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Couch purchase, kind staff, easy experience

Today we purchased a couch for our new home. We were greeted by the amazing Lucas, he couldn’t have been more helpful and kind to us both. Made the entire process easy and efficient. Will definitely be returning to purchase more furniture as Lucas and all the staff were so lovely and welcoming.

7 March 2026
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Reply from DFS Furniture - Limerick

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Our experience with Omar was amazing he…

Our experience with Omar was amazing he really explained everything in detail with us we were very happy with his customer service

4 March 2026
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Reply from DFS Furniture - Limerick

Thank you for your positive review.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Experience was great

Experience was great. Mia, the sales advisor, did a great job accommodating us. She was patient. She was thorough. The only thing off about the whole thing is the delivery charge. But everything else was perfect

4 March 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The sales person we dealt with (I can’t…

The sales person we dealt with (I can’t remember his name unfortunately) was amazing, explained everything in detail and was very nice.

28 February 2026
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Reply from DFS Furniture - Limerick

Good afternoon Lauryn,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Me and my Partner bought a new couch in…

Me and my Partner bought a new couch in DFS and I just want to say how helpful and informative the guys in DFS were.. so helpful throughout the whole process from style, comfort, materials and payment plans.. Darren was the employee we dealt with and he was great, make the whole process seem effortless and we barely had to lift a finger! Would 100% recommend DFS

4 March 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Nice friendly Staff

Nice friendly Staff - not pushy - easy to work with

25 February 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for your great feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We dealt Mia and Lucas with Mia and Lucas at dfs in…

We dealt with Mia and Lucas at dfs in Limerick. They were both extremely professional and personable and gave us all the information to help us to make our decision. We were then guided through the purchase process very efficiently. It was a pleasure to deal with them both.

25 February 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good afternoon Olive,

We're really grateful you shared this amazing 5* review. We are glad to hear that Mia & Lucas helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff were so helpful

Staff were so helpful, explained everything about our new sofa in detail, ad so friendly

25 February 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning Valerie,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience, great service, lovely staff.

22 February 2026
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Reply from DFS Furniture - Limerick

Good afternoon Phil,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good price

Good price, nice selection with helpful staff

21 February 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience with the salesman was…

Excellent experience the salesman was extremely helpful and took the time to explain everything clearly and really informed our decisions.

18 February 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service

I had a very pleasant experience in buying my new sofa in dfs .
Amy and Lucas were very knowledgeable, helpful , efficient and friendly. Offering tea and coffee to its customers is a nice touch !
The store is well laid out and the samples are very clean and presented well.

18 February 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great Sevice

10 February 2026
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Reply from DFS Furniture - Limerick

Good Morning,

Amazing 5* review, thanks for sharing!

Kind Regards,

Lorraine A
DFS Central Customer Support

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