DFS Furniture - Limerick Reviews 

1,811
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

We are very grateful to Linda in limerick who made it so easy to purchase our new sofa. She was so pleasant and helpful. She gave us great attention and answered all our questions.

Company replied

Rated 5 out of 5 stars

Dealing with Linda was amazing, very patient and explained everything to me. I left very happy and confident in the couches that I purchased. Looking forward to receiving them now.

Company replied

Rated 5 out of 5 stars

From the time we entered the DFS shop in Limerick we were made very welcome by Darren he explained everything we needed to know about our purchase and was very knowledgable and extremely helpful

Company replied

Rated 5 out of 5 stars

The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,811)

93,905 reviews in the last 12 months

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Rated 5 out of 5 stars

Cian was very helpful and we purchased…

Cian was very helpful and we purchased a gorgeous new couch

16 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We had a fantastic experience buying…

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in the decision making & making it fun for them.Showed us how everything works & all da different fabric available.Explains the after service & what it involves.No rush on anything & we are so satisfied with our purchase.Omar also provided us with the nicest coffee ever & even hot chocolate for the kids.Thank you so much Omar.

7 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Omar met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

We had a fantastic experience shopping…

We had a fantastic experience shopping for a couch today! Staff members were very helpful especially Darren. He really explained everything we needed to know when purchasing our new couch and couldn't be more helpful. He had such a professional manner. 5 stars all round.

14 June 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amy was very patient and very informed

Amy was very patient and very informed. Great experience.

13 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very pleasant experience this morning

Very pleasant experience this morning. No pressure to purchase. Thank you Darren for your patience and knowledge of your products. You are a great asset to dfs was happy to purchase from you.

13 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very happy

Very happy with new sofa

13 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Omar was really helpful and showed…

Omar was really helpful and showed great knowledge in helping us make the right choice for us

12 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello Ronan,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We met the lovely Linda

We met the lovely Linda. She showed us everything and advised on everything. She spent a lot of time with us . No rushing and she was just wonderful. Even gave us a lovely cup of coffee. The service was excellent. Everyone needs a Linda in their store.

25 April 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff all very helpful and patient…

The staff all very helpful and patient with addressing my needs. Linda was brilliant - knowledgeable, professional and pleasant throughout the visit.

7 June 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Linda.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience

We were treated very well by Linda who carefully explained the couch care and the financing process to us

6 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thanks for your lovely feedback, we’re glad to hear Linda met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service, Laura was very helpful and gave us all the information we needed

6 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Linda was such a wonderful help- truly…

Linda was such a wonderful help- truly went above and beyond and offered advice and guidance throughout the process.

5 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thanks for your lovely feedback, we’re glad to hear Linda met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Fantastic service at the Limerick store!

​Having just bought a sofa from the Limerick store, I couldn’t be happier with the experience. From the moment I walked in, the customer service from Darren and his manager, Amy, was absolutely outstanding. They were incredibly friendly and helpful, seamlessly answering all my queries about the sofa. Excellent service from start to finish—highly recommended!

3 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The staff were very knowledgable

The staff were very knowledgable, helpful and gave greatly of their time and design experience

1 June 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Omar who was the chap who helped us…

Omar who was the chap who helped us choose our sofa was absolutely brilliant. From start to finish he was so helpful and knowledgable and I'd go as far to say we wouldn't have made the decision to purchase if it wasn't for him.

31 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We were made very welcome straight away…

We were made very welcome straight away when we arrived offered coffee we were left alone then to pick out what we wanted and then we we’re explained everything about said furniture there was a new lad working who just started a few days ago before and he was so nice and knowledgeable about all the furniture we also meet the manager Amy she’s a lovely lady
Thanks for all yer help Celly

31 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The salesperson I was dealing with was…

The salesperson I was dealing with was extremely helpful.

30 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

2 salesman that dealt with me were very…

2 salesman that dealt with me were very helping and explained everything to me and were very nice

29 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great choice

Great choice, staff were friendly, not pushy and answered all my questions -

29 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 4 out of 5 stars

Overall

Overall, experience very good, do not think pricing was explained fully prior to finalising price, staff engagement very good.

16 May 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello Richard,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

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