We are very grateful to Linda in limerick who made it so easy to purchase our new sofa. She was so pleasant and helpful. She gave us great attention and answered all our questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the time we entered the DFS shop in Limerick we were made very welcome by Darren he explained everything we needed to know about our purchase and was very knowledgable and extremely helpful
Company replied
Good selection and delivery times. Linda was very friendly and helpful. She gave us time to look around the shop and was patient when we asked many questions which she was able to answer and set our m... See more
Company replied
The staff was very friendly and attentive throughout. He gave us excellent recommendations and advice, making the purchase of our first sofa a truly enjoyable and exciting experience! Was a really goo... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Ballysimon Road, V94 KR20, Limerick, Ireland
- (061) 439 678
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was fantastic
Service was fantastic. Engaging throughout. Explained the leather care.
3 July 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very detailed staff on the products…
Very detailed staff on the products great experience
2 July 2026
Reply from DFS Furniture - Limerick
Hello Dory,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
In the store, I dealt with a young lady named Punima and she was most helpful. Her advice was sound and she was very interesting to speak with.
1 July 2026
Reply from DFS Furniture - Limerick
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Darren was insightful and very helpful…
Darren was insightful and very helpful with choosing a couch yesterday. Thank you
29 June 2026
Reply from DFS Furniture - Limerick
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Limerick
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ask for Cian
Dealt with Cian over the two days and made it very easy for us, listened to all our questions and had all the answers. Would highly recommend asking for him!
28 June 2026
Reply from DFS Furniture - Limerick
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful people to deal…
Friendly and helpful people to deal with, especially Cian who talked us through all the details we needed. Very happy with our purchase and would recommend DFS
27 June 2026
Reply from DFS Furniture - Limerick
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Cian met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
He has excellent product knowledge and…
He has excellent product knowledge and presents our products clearly and professionally. He effectively helps customers understand the product details and make informed purchasing decisions.
27 June 2026
Reply from DFS Furniture - Limerick
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Darren in DFS Limerick was so helpful
Darren in DFS Limerick was so helpful. Never felt rushed in our decision making. Would recommend calling in if you are thinking of purchasing a new sofa
24 June 2026
Reply from DFS Furniture - Limerick
Hello Fiona,
Thanks for your lovely feedback, we’re glad to hear Darren met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Darren was very kind an receptive to my…
Darren was very kind an receptive to my request
Lovely experience with DFS
24 June 2026
Reply from DFS Furniture - Limerick
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
All went well
All went well, Linda the sales assistant was very helpful and processed our order which no hassle.
22 June 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Linda in the limerick showroom was…
Linda in the limerick showroom was attentive and answered all our questions. She followed up as she said she would. Pity you have to wait 14 weeks for your new sofa!
22 June 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Kuchal made the experience very easy…
Kuchal made the experience very easy and pleasant. He was excellent.
20 June 2026
Reply from DFS Furniture - Limerick
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Myself and my partner went in for a…
Myself and my partner went in for a quick look. We ended up buying a full suite of furniture . We sat with Linda in the Limerick store. She was amazing from start to finish: so helpful ; so personable and made it such a great enjoyable experience:
20 June 2026
Reply from DFS Furniture - Limerick
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Limerick
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Darren was a brilliant sales person
Darren was a wonderful sales person, helpful understood my budget and requirements, pleasant young man. Looked for swatches , walked me through each step, down to production, filling of cushions, cover care and maintenance and insurance . Pleasure to purchase from DFS Limerick store, will be recommending it to all.
17 June 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience!!
Dealt with Cian and Omar in the Limerick store! Both great customer service, very friendly and gave us loads of information and we purchased our couch and are very excited to receive it ☺️
16 June 2026
Reply from DFS Furniture - Limerick
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Cian was very helpful and we purchased…
Cian was very helpful and we purchased a gorgeous new couch
16 June 2026
Reply from DFS Furniture - Limerick
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
We had a fantastic experience buying…
We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in the decision making & making it fun for them.Showed us how everything works & all da different fabric available.Explains the after service & what it involves.No rush on anything & we are so satisfied with our purchase.Omar also provided us with the nicest coffee ever & even hot chocolate for the kids.Thank you so much Omar.
7 June 2026
Reply from DFS Furniture - Limerick
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Omar met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a fantastic experience shopping…
We had a fantastic experience shopping for a couch today! Staff members were very helpful especially Darren. He really explained everything we needed to know when purchasing our new couch and couldn't be more helpful. He had such a professional manner. 5 stars all round.
14 June 2026
Reply from DFS Furniture - Limerick
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.