Greeted on entering the store. All my questions answered professionally and in a friendly manner. On purchasing was talked through the process whilst having a coffee. Staff member James was a plea... See more
Company replied
Location
Switch locationNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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See what reviewers are saying
I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... See more
Company replied
James is a great sales person. We felt he was interested in what we wanted to purchase. He offered us various monthly payment options and the accidental cover.
Company replied
Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, United Kingdom
- 0333 999 9840
4.9
Excellent
3K reviews
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Reply from DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. We were in a rush but he was very accommodating, with us and our three children.
8 February 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Staff was friendly and able to answer…
Staff was friendly and able to answer all our questions, He was also able to save us money with offers they had.
2 April 2026
Reply from DFS Furniture - Kettering
Good morning Fiona,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kettering
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
They were very kind and helpful
They were very kind and helpful. We got very good offers. I recommend them to everyone!
30 March 2026
Reply from DFS Furniture - Kettering
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Reece was very personable
Reece was very personable, helpful and ensured we had all relevant information.
30 March 2026
Reply from DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very knowledgeable customer service was…
Very knowledgeable customer service was able to guide us with our choice of sofa
29 March 2026
Reply from DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
Good morning Turek,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Nigel was very efficient.
Nigel was very efficient & not at all pushy. He answered any questions easily & politely. Was helpful in suggesting alternatives.
29 March 2026
Reply from DFS Furniture - Kettering
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great guys
The guys was absolutely helpful,friendly,was a great experience there.I love dfs in Kettering
28 March 2026
Reply from DFS Furniture - Kettering
Good morning Timea,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Kettering
Good afternoon Rafal,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff were so helpful and friendly
Staff were so helpful and friendly! Helped us find exactly what we were after for our sofa and even helped us find a bed at a great price.
23 March 2026
Reply from DFS Furniture - Kettering
Good afternoon Hannah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great customer service today not pushy…
Great customer service today not pushy until we needed help
23 March 2026
Reply from DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and friendly
Very helpful and friendly. Never pushed me into trying to buy!
22 March 2026
Reply from DFS Furniture - Kettering
Good afternoon Robert,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reece at dfs was very helpful indeed
Reece at dfs Kettering was very helpful indeed, not pushy but there if we needed him and even stayed half an hour after closing time on a Sunday to help us finalise our decisions! Very happy customers thank you.
22 March 2026
Reply from DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Great friendly advice
21 March 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
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