Greeted on entering the store. All my questions answered professionally and in a friendly manner. On purchasing was talked through the process whilst having a coffee. Staff member James was a plea... See more
Location
Switch locationNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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See what reviewers are saying
I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... See more
Company replied
Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... See more
Company replied
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, United Kingdom
- 0333 999 9840
4.9
Excellent
3K reviews
Asks customers to review
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Reece helped us with our sofa purchase…
Reece helped us with our sofa purchase start to finish, giving recommendation and advise for what best suited us.
28 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and informative
27 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The experience was really appreciated
The experience was really appreciated, well and detaily explained.
27 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Always my first go too
Always my first go too
Everyone at Kettering is so helpful and friendly no hassle or pressure sales
Freely give the options available to choose
I don’t think I would shop anywhere else and I have been buying from here for 20 years
26 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
25 June 2026
Reply from DFS Furniture - Kettering
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very helpful.
They were very helpful on the kind of sofa we required to fit our family, with having a child and a puppy we were worried about wear and tear. Plus I have disabilities so needed something that wouldn't sag over time and something that wasn't low down.
16 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Our advisor Reece made us feel very…
Our advisor Reece made us feel very welcome, had great product knowledge and was very friendly and helpful throughout.
21 June 2026
Reply from DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Kettering
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great options info and options
13 June 2026
Reply from DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service and very…
Great customer service and very friendly. Made the whole process easy.
20 June 2026
Reply from DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We initially spoke with Nigel who was…
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a 5 year stsin/wear warranty which we decided to take. Looking forward to sitting on it in our new home. We particularly liked no pressure sales. Thank you.
19 June 2026
Reply from DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good experience of sofa buying
We had a good experience from entering the Store. It was bright and clean and welcoming.
We browsed around at our own pace and was asked by a sales person if we needed any help, we didnt at the time. When we were ready to ask questions about a certain sofa we were joined by Nigel who was very polite and helpful. He offered us a coffee and we sat and discussed what would be good for us and we chose a colour. We were given lots of options about treatments etc that offered protection as we have animals. All in all a very good experience would recommend DFS.
6 June 2026
Reply from DFS Furniture - Kettering
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello Stuart,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Lucy was friendly
Lucy was friendly, polite and very knowledgeable, helped making our choosing our sofa enjoyable.
12 June 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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