I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... See more
Location
Switch locationNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... See more
Company replied
We recently purchased a Lucius corner power sofa and matching console unit from the DFS Kettering store, and the whole experience was very positive. The staff were friendly, knowledgeable and g... See more
Company replied
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, United Kingdom
- 0333 999 9840
4.9
Excellent
3K reviews
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A really good shopping experience at Kettering DFS
Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experience which makes me want to go to DFS again in the future for the next purchase. They even gave us a nice discount and walked us through all the options.
I like that they wouldn't try to sell you the most expensive option or product but the product and option that is right for your needs and budget.
I am aware of the long delivery time, it's always like this with furniture, i am not sure what experience i will expect from the delivery itself but i hope it will go well.
As for the payment i like the 0% interest 4 year monthly payment option. It really helps people that cannot afford one off payment to get what they need for their home, without struggling to pay in full. And even if you can pay in full it allows you room to better budget your payments and pay monthly or lump somes along the road rather than committing fully to a huge payment.
13 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Arrived half hour before closing and…
Arrived half hour before closing and was finished purchasing in 15 mins quick easy. Assistant was pleasant, helpfull, polite and efficient
14 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff are really friendly💕
6 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Nigel was super helpful in store
Nigel was super helpful in store! Excellent customer service, made everything easy for us!
11 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
James was excellent and very…
James was excellent and very knowledgeable, not pushy at all. Very professional .
11 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly & helpful
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn't feel pressured into making a decision & was offered a choice of ways to make a payment. I would highly recommend Cherise & the Kettering branch of DFS.
8 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Kettering
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Corner Sofa
I had viewed on-line. But needed to view to make my purchase.
One of the sales team "Lucy" made herself known and was respectful and afforded me the space to make my choices.
Once I did this Lucy was supportive and transparent and took me through the sale.
Great friendly staff
Made everything a pleasure.
4 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Super helpful man called Reece helped…
Super helpful man called Reece helped me purchase my sofa today. He went through everything with me and answered all my questions.
Really lovely staff member you have there. Thank you, I’m super excited to get my new sofa
4 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Exellent service james at the kettering…
Exellent service from james at the kettering branch
4 July 2026
Reply from DFS Furniture - Kettering
Hello Sean,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Fully explained everything fully…
Fully explained everything fully supportive exerlant customer service 5 star all way
3 July 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Asset to the Company
He was a very helpful, pleasant and professional man with excellent knowledge about the sofa I wanted. An asset to the company.
30 June 2026
Reply from DFS Furniture - Kettering
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kettering
Good Morning,
Thank you so much for sharing your 5* review with us, your feedback is much appreciated. We are so happy to hear that you found our website easy to navigate when placing your order.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reece helped us with our sofa purchase…
Reece helped us with our sofa purchase start to finish, giving recommendation and advise for what best suited us.
28 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and informative
27 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The experience was really appreciated
The experience was really appreciated, well and detaily explained.
27 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Always my first go too
Always my first go too
Everyone at Kettering is so helpful and friendly no hassle or pressure sales
Freely give the options available to choose
I don’t think I would shop anywhere else and I have been buying from here for 20 years
26 June 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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