We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... See more
Company replied
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Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... See more
Company replied
Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... See more
Company replied
Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, HP11 1LH, High Wycombe, United Kingdom
- 0333 999 9826
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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knowledge of the assistant and didn't…
knowledge of the assistant and didn't felt rushed
18 April 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very happy with the dfs experience
I have made a dfs purchase before, but this time the experience was even better. Isabelle was very practical and honest in suggesting the rights things. It was a very easy purchase for us.
18 April 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
We are really happy that Isabelle met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Izzabel is such an asset for your…
Izzabel is such an asset for your company.
Such a lovely manner about her. No strong bullying sales pitch simply the good old fashioned way of selling the product brilliantly and then leaving us to decide.
We were only browsing as well. Which shows how brilliantly Izzabel did. Well done. 👏
17 April 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Izzabel met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer care and service
A huge thank you to both Camille and Irene, for all of their help with choosing our sofas. They were both extremely knowledgeable and helpful and made it a really sleek and pleasant experience, without making us feel pressured in any way.
15 April 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Camille and Irene.
Kind Regards,
Jordan
DFS Customer Support
Sale went smoothly
Sale went smoothly, sales assistant Kamil was so professional and helpful. Really happy with overall experience
14 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Your sales people were great and left…
Your sales people were great and left us alone to have a good look around before coming to see us. When he did our salesman was really professional, helpful and clear.
12 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Sofa purchase made easy!
Isabella has done a wonderful job with explaining the product, offers and when the product is delivered. We instantly purchased the product with 0% interest rates.
10 April 2026
Reply from DFS Furniture - High Wycombe
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Good in store but Poor follow up
Sales assistant was Informative not too much of a hard sell. but 2 weeks on I’ve still not received an email confirmation despite going back into the store.
Cost of delivery being added on was a bit of a shock, how do they expect you to get a sofa home!
3 April 2026
Reply from DFS Furniture - High Wycombe
We are very sorry to hear that you have not yet received your confirmation. Upon reviewing your order, we can see that it was sent on 03/04 to the email address provided at the time of purchase.
If you are unable to find the confirmation in your inbox or junk mail, please contact us at 0333 99 99 777 and we will be happy to assist you further.
Kind Regards,
Vanessa
DFS Customer Support
We ordered our sofa today from the high…
We ordered our sofa today from the high Wycombe branch. We were served by Jackie Upward who is an excellent sales assistant. Jackie was extremely polite and very very helpful answering our questions helpfully.
10 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Kamal at High Wycombe store was…
Kamal at High Wycombe store was brilliant, listened well and met our needs.
7 April 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Izabella was friendly and helpful
Izabella was friendly and helpful. Messaged me as promised. Not too pushy.
7 April 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Nic,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Isabella was approachable
Isabella was approachable, knowledgeable and helpful with her assistance. We only came in to have a look and left with a new sofa!
6 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful and knowledgeable but without pushing the sale.
Helpful and knowledgeable without pushing the sale
6 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
high Wycombe purchase
Our salesperson - Alesha- was efficient, polite and friendly. the transaction was completed quickly and our questions answered. The store in High Wycombe is welcoming- sales staff are polite and offer help but are not pushy.
4 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very friendly very informative very…
Very friendly very informative very polite a lovely experience 😀
4 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were really friendly and had a…
Staff were really friendly and had a good knowledge on the sofas, helped us choose one that would best fit our living space.
1 April 2026
Reply from DFS Furniture - High Wycombe
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great customer service and…
Great customer service and acknowledgement so far. Thank you to the staff at DFS
22 March 2026
Reply from DFS Furniture - High Wycombe
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Irene was patient and helpful
28 March 2026
Reply from DFS Furniture - High Wycombe
Good afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
I had a great purchase experience from…
I had a great purchase experience from the female staff that served us. I would highly recommend her for promotion. I had a pleasant time at dfs and would highly recommend
27 March 2026
Reply from DFS Furniture - High Wycombe
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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