We were allowed to peruse the furniture unhindered. Once we decided what we wanted the assistant was extremely helpful, explaining everything we needed to know, asking where the item was going to be... See more
Company replied
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See what reviewers are saying
Danielle was extremely helpful. She explained all the “extras” so that we understood. She did not rush us into buying, she gave us time talk between ourselves. We actually had to come and make sure... See more
Company replied
Irene was friendly, helpful and professional. She was able to direct me to the right furniture and explained all the questions I raised. I have purchased what I was looking for along with a 5 year... See more
Company replied
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, HP11 1LH, High Wycombe, United Kingdom
- 0333 999 9826
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service from the young lady that…
Great service from the young lady that showed the product, that i bought with the extra garentee...much thanks Paul
5 May 2026
Reply from DFS Furniture - High Wycombe
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Quick and easy to understand
4 May 2026
Reply from DFS Furniture - High Wycombe
Good morning Chris,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent
I had an excellent experience in DFS. The shop had a great layout and it wasn’t long before a member of staff offered help and ended up spending about 45 minutes with me, going through my options, answering all of my questions and ordering my sofa bed. Very efficient, knowledgable and professional - 5/5.
4 May 2026
Reply from DFS Furniture - High Wycombe
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
4 May 2026
Reply from DFS Furniture - High Wycombe
Good morning Tom,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Young lady who served us was excellent…
Young lady who served us was excellent and very helpful
4 May 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Julie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Very attentive staff
Very attentive staff, seen and ordered within the hour. Sofa care package and the delivery process explained
3 May 2026
Reply from DFS Furniture - High Wycombe
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful member of staff told us…
Very helpful member of staff told us everything we needed to know.
2 May 2026
Reply from DFS Furniture - High Wycombe
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer support
Alischa was great
Alischa was great, helped us understand the different sofas and their pros and cons. Guided us to look at the Devine. Can't wait to get our new sofas!
11 April 2026
Reply from DFS Furniture - High Wycombe
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We have bought several sofas and chairs…
We have bought several sofas and chairs from DFS over the last 20 years and have been happy with them. However, recently we didn’t really like the selection shown in adverts. We were pleasantly surprised by the selection in this showroom.
I had seen this sofa when searching on google, but would say it looked better in real life.
The assistant was pleasant and helpful.
We chose the additional insurance and cleaner, but I’d rather these could be incorporated in the price somehow. For me that would make the purchase more attractive.
28 April 2026
Reply from DFS Furniture - High Wycombe
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Jackie and Laura made the whole…
Jackie and Laura made the whole experience of buying our new sofa incredibly easy from start to finish. They were both professional, friendly, and really took the time to help us find exactly what we were looking for. Nothing felt rushed, and they answered all our questions with confidence and care.
We’re so excited to receive our new sofa and can’t wait for it to arrive! A big thank you to Jackie and Laura for making the process so smooth and enjoyable. I would highly recommend them to anyone looking for great service.
9 April 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Shelby-Louise,
We're really grateful you shared this amazing 5* review. We are glad to hear that Jackie & Laura helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The lady who helped us was VERY VERY…
The lady who helped us was VERY VERY helpful & kind & very patient & professional & made us very comfortable & didn't pressure us to bye a sofa, she was kind & friendly
7 stars ⭐️
26 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
V nice I am really happy lady was v…
V nice I am really happy lady was v nice I really appreciate with her help
25 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Lovely staff that were very helpful.
25 April 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Mum and I went to DFS High Wycombe on 3…
Mum and I went to DFS High Wycombe on 3 separate occasions - each time taking a considerable amount of time before deciding which sofa / fabric colour we would choose. Isabella was so helpful, friendly, kind, understanding, patient and informative for which we were very grateful. We really valued her help.
23 April 2026
Reply from DFS Furniture - High Wycombe
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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