The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... See more
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Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... See more
Company replied
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... See more
Company replied
The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Gonerby Road, NG31 8AU, Grantham, United Kingdom
- 0333 999 9743
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The salesman
The salesman, Andrew was very professional. He covered every issue connected with buying a suite, ensuring the purchase was right for me. Excellent customer service

Reply from DFS Furniture - Grantham
First class service from Chloe…
First class service from Chloe explained everything with ease

Reply from DFS Furniture - Grantham

Reply from DFS Furniture - Grantham
Feedback
The ladie who served us was really helpful&informative. Very approachable and easy to speak with. Very professional and made our shopping experience enjoyable!!

Reply from DFS Furniture - Grantham
My order was expertly handled by Chloe
My order was expertly handled by Chloe. She was knowledgeable, helpful and guided me through the process with ease and some humour!
Thank you, Chloe.

Reply from DFS Furniture - Grantham
Very knowledgeable staff
Sammi was really helpful. Very precise in giving us the information. Very friendly and knowledgeable.

Reply from DFS Furniture - Grantham
Paige at DFS grantham was very polite…
Paige at DFS grantham was very polite and helpful to myself my husband she help us too choose the right suite she went above and beyond in measuring the sofa chair and pouffe for us and went through all the measurements to help us decide on the right suite we was ask if we would like a drink on arrival very pleasant young lady Thank you Paige

Reply from DFS Furniture - Grantham
Really good service
Really good service, the lady that served us was so helpful and polite. Great experience 😁

Reply from DFS Furniture - Grantham
We have previously purchased furniture…
We have previously purchased furniture from DFS and had a good experience. Today was no different. Good range of furniture and we quickly identified the chairs that we wanted. There were 2 members of Staff on the shop floor and both asked if we needed any assistance. We declined and were left alone to browse. Once we had decided to make a purchase, we spoke with Demi. She informed us of everything we needed to know and was polite, helpful and knowledgeable. Many thanks.

Reply from DFS Furniture - Grantham
5 star transaction
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and running through the options available. This was the smoothest purchase I’ve ever made and Demi made the whole transaction super easy. I particularly loved that both she and another colleague double checked everything was correct before submitting my order. Thanks again Demi, and I can’t wait to take delivery of my beautiful new sofa!

Reply from DFS Furniture - Grantham

Reply from DFS Furniture - Grantham
Spoken to by Page as soon as we got in…
Spoken to by Page as soon as we got in shop then left alone to browse and approached again by her after a reasonable amount of time had passed and had looked at every sofa she didn’t make us feel any pressure to buy a sofa which is why we brought from her

Reply from DFS Furniture - Grantham
Left us to look round was very helpful…
Left us to look round was very helpful and polite we had lady called sammy she was lovely

Reply from DFS Furniture - Grantham

Reply from DFS Furniture - Grantham
Andrew made our visit very easy and…
Andrew made our visit very easy and enjoyable experience. He had great knowledge and was very polite and professional. Thank you

Reply from DFS Furniture - Grantham

Reply from DFS Furniture - Grantham
We were welcomed when we arrived and…
We were welcomed when we arrived and shown to the area we needed. Once we decided on the suite we wanted the lady explained everything we needed to know about buying, looking after it, the warranty,guarantee and various options we could have with the purchase. After we had completed the purchase forms it was checked by another member of staff before finally paying. We were never rushed. Excellent and caring service.

Reply from DFS Furniture - Grantham
The customer experience was very good…
The customer experience was very good and extremely quick and easy, Demi was great.

Reply from DFS Furniture - Grantham
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