DFS Furniture - Enfield Reviews 

6,790
TrustScore 5 out of 5

4.9

Great Cambridge Road, EN1 1UJ London, GB


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Rated 5 out of 5 stars

We’ve just picked up our new recliner set and couldn’t be happier with the whole experience ⭐️⭐️⭐️⭐️⭐️ A huge thank you to Ice, our sales consultant, who was absolutely fantastic from s... See more

Company replied

Rated 5 out of 5 stars

I visited DFS along the A10 twice, first to look at the choices available and second to make a purchase, both times we were assisted by Molly who was friendly, knowledgable and not pushy. She thorough... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided at this branch from Lisa. She answered all of our questions and went through everything to make sure we were happy with the selection. The branch has a large range of sofas... See more

Company replied

Rated 5 out of 5 stars

My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremel... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Great Cambridge Road, EN1 1UJ, London, United Kingdom

  • 0333 999 9783

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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4.9

All reviews

(6,790)

99,255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Enfield Store

The visit to the Enfield store was a very good experience. The staff were both helpful and knowledgeable without being overpowering. In particular your assistant Amy was really helpful and obliging.

13 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very happy customer

Very happy with my service, he took all my concerns in to consideration and ensured my measurements were correct.

13 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Experience was amazing with Erisa

Experience was amazing with Erica. She helped me with choosing the right coffee and dining tables.

13 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Helpful staff, no pressure

12 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The staff that dealt with my wife and I…

The staff that dealt with my wife and I were more than helpful Didn’t rush us to do anything that we weren’t happy with looking forward to getting our furniture thank you

12 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great choise

Great choise, staff very welcoming and knowledgeable. Good advice.

12 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Angela,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

It was great visiting the store and…

It was great visiting the store and meeting Mr Iqbal the person we met showing us around the store and replying to all the questions we raised with ease and respect. His knowledge is superb and very helpful and supportive in guiding us finding our best buy, Thank you,

11 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very good experience every detail…

Very good experience every detail explained and all questions were answered. All staff were very helpful.

10 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very friendly approach, no hard sale great advice.

Exceptional Service from Start to Finish

I would like to thank Aysel, the Turkish sales consultant, and Lee from the internet enquiries team for the outstanding service they provided throughout the purchase of our new settee.

From the initial enquiry through to completing the order, both Aysel and Lee were professional, knowledgeable, friendly, and extremely helpful. They took the time to answer all of our questions, provided excellent advice, and ensured the entire process was smooth and stress-free.

Nothing was too much trouble, and their attention to detail and commitment to customer satisfaction were evident from start to finish. It is refreshing to receive such a high standard of customer service these days.

We are delighted with our purchase and would highly recommend your company to anyone looking for quality furniture and excellent customer care.

Top marks to both Aysel and Lee – they are a real credit to your business. Thank you for making the whole experience such a positive one. ⭐⭐⭐⭐⭐
Mr Mrs MH Pasha

9 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Mehmet,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Aysel & Lee met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Lisa was absolutely amazing

Lisa was absolutely amazing! She explained everything so well and made us feel so comfortable and happy with our choice.

8 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Scarlett,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Your staff member Igbal was very…

Your staff member Igbal was very helpful and friendly in aiding us make our choice.

8 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Tony,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Bought a Sofa and Footstall from DFS…

Bought a Sofa and Footstall from DFS This Morning in Store at Enfield and cannot Thank Customer Service advisor Lisa enough who helped me with Choice , Measurements and Colours, and explaining Delivery and aftercare. I shall be back soon to purchase a Coffee table. Many Thanks.

8 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Service was amazing

Service was amazing, i felt very welcomed.

6 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lisa was great-very knowledgeable.

Lisa was great-very knowledgeable.

7 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service

7 June 2026
Unprompted review
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Ritchie made our experience of choosing…

Ritchie made our experience of choosing a sofa for my daughters and her partners first home the easiest, he was friendly, informative and very helpful with sizes, prices, material and colour options

7 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

I was very pleased the way I was…

I was very pleased the way I was treated by a lady called May very friendly and helpful

6 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful nothing was too much for…

Very helpful nothing was too much for him. Showed me everything that I was interested in and let me sit down and relax. Even made me a nice cup of coffee. Went through everything with me.

6 June 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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