Excellent service provided at this branch from Lisa. She answered all of our questions and went through everything to make sure we were happy with the selection. The branch has a large range of sofas... See more
Company replied
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Excellent service provided at this branch from Lisa. She answered all of our questions and went through everything to make sure we were happy with the selection. The branch has a large range of sofas... See more
Company replied
My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremel... See more
Company replied
I visited DFS along the A10 twice, first to look at the choices available and second to make a purchase, both times we were assisted by Molly who was friendly, knowledgable and not pushy. She thorough... See more
Company replied
Iqbal was super attentive and focused on answering all our questions. He listened and paid attention to our requirements, after which he was able to assist us with purchasing the sofas we wanted.... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Great Cambridge Road, EN1 1UJ, London, United Kingdom
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My experience was great... i explained what i needed... the agent took me straight over and showed me plenty of options. No pressure.. left us to double think and envision the furniture at home.. such great customer service 10/10

Reply from DFS Furniture - Enfield

Reply from DFS Furniture - Enfield

Reply from DFS Furniture - Enfield
I recently purchased furniture from DFS and was very satisfied with my experience. The staff were friendly, professional, and incredibly helpful throughout the process. They answered all of my questions clearly and made everything easy to understand. Excellent customer service and a great shopping experience overall. I would happily recommend DFS to others.

Reply from DFS Furniture - Enfield
I had an amazing experience at dfs. The staff were professional, welcoming and most importantly happy to help and answer all questions. The man that was taking care of me ensured to all my questions were answered and helped me choose a sofa that best suits my needs. I am very sanitised with my purchase and the staff made it so much more enjoyable. I would definitely be coming back and I have already recommended to family.

Reply from DFS Furniture - Enfield
Very good experience with Iqbal, showed us all our options and helped us to decided what works best for our family.
5/5 ✨

Reply from DFS Furniture - Enfield
Yesterday me and my husband we went to DFS and bought it a sofa ,the shop assistant Amy was extremely helpful and very friendly with us ,she was so professional explaining to us everything with lot of patience,she gave us time to choose the right sofa size ,she was very respectful and kind.
DFS is one of my favourite shop,very relaxing atmosphere .

Reply from DFS Furniture - Enfield
I found the staff very friendly and knew there stuff everything was explained to me about my purchase very helpful indeed.

Reply from DFS Furniture - Enfield
Everything was great. Excellent service, friendly staff, and a smooth shopping experience. Very satisfied with my purchase.

Reply from DFS Furniture - Enfield
We had a wonderful experience today at the store. Excellent customer service from the staff.
Great choice of sofa.

Reply from DFS Furniture - Enfield
Just arrived and very pleased with sofa. Easyglide not that easy to move sofa. If it worked well I would have given a 5 star review

Reply from DFS Furniture - Enfield

Reply from DFS Furniture - Enfield
Really good customer service and very personable. No hard sale. Our sales assistant was really helpful.

Reply from DFS Furniture - Enfield
Ritchie, the sales rep was polite and helpful, allowed us to make our own decision, he didn't push us to buy ,gave us different options.

Reply from DFS Furniture - Enfield
The assistant was very helpful. Not too pushy, which always makes me walk out. He talked us through the options we had narrowed it down to and helped us make a decision we are very happy with. Would highly recommend.

Reply from DFS Furniture - Enfield
The visit to the Enfield store was a very good experience. The staff were both helpful and knowledgeable without being overpowering. In particular your assistant Amy was really helpful and obliging.

Reply from DFS Furniture - Enfield
Very happy with my service, he took all my concerns in to consideration and ensured my measurements were correct.

Reply from DFS Furniture - Enfield
Experience was amazing with Erica. She helped me with choosing the right coffee and dining tables.

Reply from DFS Furniture - Enfield
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