The young lady who I had the privilege to show me around. was very helpful and knowledgeable, and patient she advised me to take my time in choosing, because it so important that I make the right de... See more
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Was seen to as soon as we entered the store at Enfield branch Once we chose couple of sofa sets , was seen by Molly who explained in detail about the two different sofas. She was very polite , lovely... See more
When we went to the store this morning we looked around for a bit before speaking with Emi a customer servicerepresentative in the store. She was very helpful and quite knowledgeable about the prod... See more
Company replied
We’ve just picked up our new recliner set and couldn’t be happier with the whole experience ⭐️⭐️⭐️⭐️⭐️ A huge thank you to Ice, our sales consultant, who was absolutely fantastic from s... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Great Cambridge Road, EN1 1UJ, London, United Kingdom
- 0333 999 9783
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Enfield
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had a great experience at DFS…
We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our questions and helped us choose the right sofa without making us feel rushed or pressured.
He was very patient and made the whole experience easy and enjoyable. We are really happy with the service we received and would definitely recommend Saiful to anyone visiting DFS Enfield.
Thank you, Saiful, for your excellent customer service!
14 August 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Richie was very helpful,and very…
Richie was very helpful,and very friendly
He helped us find the sofas we was looking for thank you so much Richie
15 August 2026
Reply from DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
really helpful staff and a good choice…
really helpful staff and a good choice of suites
Saiful was extremely helpful without being pushy which is exactly what i look for in a good sales person.
I found the whole experience very good
Thank you.
15 August 2026
Reply from DFS Furniture - Enfield
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Amy was extremely patient
Amy was extremely patient, we took a lot of her time and she did it gracefully.
13 August 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Molly was very helpful person and given…
Molly was very helpful person and given very fantastic help, ones again thank you for your fantastic service.
5 August 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello Rabiye,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
From the moment l entered the shop
From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous questions. I explained what l was looking for & was directed to a few pieces. After l made my final selection, Lisa made me aware of the after care policy & care treatment available & was even prepared to go over it, so that everything was clear for me. I cannot wait for my sofa & chair to be delivered.
11 August 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Enfield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sales rep Saiful
Sales rep Saiful, was very knowledgeable and confident about the product he was selling. He showed patience with all the many questions I had.
10 August 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very good service and explained…
Very good service and explained everything in great detail
9 August 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
knowledgable, helpful and patient sale man
The sales man (Iqbal Patel) was knowledgable, helpful and patient.
7 August 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Enfield
Hello Mr Wright,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We felt very welcomed at DFS
We felt very welcomed at DFS. Hassan has helped us a lot. He very kids and respectful. We have had great customer service. And we ended up getting the sofa we loved
7 August 2026
Unprompted review
Reply from DFS Furniture - Enfield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I was helped quickly
I was helped quickly. Saif was knowledgeable about the styles I was looking for and gave me all the information I needed.
8 August 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Saif was very helpful and relaxed
8 August 2026
Reply from DFS Furniture - Enfield
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great Customer Service and the…
Great Customer Service and the welcoming of the team members were outstanding will definitely recommend anyone looking to buy 🛋️
7 August 2026
Reply from DFS Furniture - Enfield
Hello Saina,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Great customer service
I chose my sofa and the salesman went through everything quickly and was very helpful and professional
7 August 2026
Reply from DFS Furniture - Enfield
Hello Jane,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
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