DFS Furniture - Enfield Reviews 

6,785
TrustScore 5 out of 5

4.9

Great Cambridge Road, EN1 1UJ London, GB


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Rated 5 out of 5 stars

My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremel... See more

Company replied

Rated 5 out of 5 stars

I visited DFS along the A10 twice, first to look at the choices available and second to make a purchase, both times we were assisted by Molly who was friendly, knowledgable and not pushy. She thorough... See more

Rated 5 out of 5 stars

Excellent service provided at this branch from Lisa. She answered all of our questions and went through everything to make sure we were happy with the selection. The branch has a large range of sofas... See more

Rated 5 out of 5 stars

Iqbal was super attentive and focused on answering all our questions. He listened and paid attention to our requirements, after which he was able to assist us with purchasing the sofas we wanted.... See more


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Great Cambridge Road, EN1 1UJ, London, United Kingdom

  • 0333 999 9783

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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4.9

All reviews

(6,785)

98,550 reviews in the last 12 months

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Rated 5 out of 5 stars

Molly at the Enfield DFS was a really…

Molly at the Enfield DFS was a really lovely person.
She was kind and friendly and answered all our questions with ease.
She spoke about the product we were purchasing and although offered us other things to accompany the product we didn’t feel pressured as sometimes you might to buy stuff we didn’t want .
Real assets to your team. Thank you Molly

16 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant, very friendly, very helpful, everything was easy no hassle showed all the differant options.

Saif was brillant

16 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello George,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very nice

They are nice and Pleasantly

16 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We had a great experience at DFS…

We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our questions and helped us choose the right sofa without making us feel rushed or pressured.

He was very patient and made the whole experience easy and enjoyable. We are really happy with the service we received and would definitely recommend Saiful to anyone visiting DFS Enfield.

Thank you, Saiful, for your excellent customer service!

14 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Richie was very helpful,and very…

Richie was very helpful,and very friendly
He helped us find the sofas we was looking for thank you so much Richie

15 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

really helpful staff and a good choice…

really helpful staff and a good choice of suites

Saiful was extremely helpful without being pushy which is exactly what i look for in a good sales person.

I found the whole experience very good

Thank you.

15 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Happy

Had a great experience at this store

7 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Amy was extremely patient

Amy was extremely patient, we took a lot of her time and she did it gracefully.

13 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service form iqbal

Great service form iqbal

13 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Molly was very helpful person and given…

Molly was very helpful person and given very fantastic help, ones again thank you for your fantastic service.

5 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Stuff

Stuff, very helpful service was very good.

8 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Rabiye,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

From the moment l entered the shop

From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous questions. I explained what l was looking for & was directed to a few pieces. After l made my final selection, Lisa made me aware of the after care policy & care treatment available & was even prepared to go over it, so that everything was clear for me. I cannot wait for my sofa & chair to be delivered.

11 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Sales rep Saiful

Sales rep Saiful, was very knowledgeable and confident about the product he was selling. He showed patience with all the many questions I had.

10 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good service and explained…

Very good service and explained everything in great detail

9 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Service

Service staff

9 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Mr Wright,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We felt very welcomed at DFS

We felt very welcomed at DFS. Hassan has helped us a lot. He very kids and respectful. We have had great customer service. And we ended up getting the sofa we loved

7 August 2026
Unprompted review
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

I was helped quickly

I was helped quickly. Saif was knowledgeable about the styles I was looking for and gave me all the information I needed.

8 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

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