Suzie was so helpful and knowledgeable about the products. She made my visit to the store relaxing and enjoyable. She put me at ease with making decisions and choices and I was glad to have met her be... See more
Company replied
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I visited your store in Dundee today looking to buy new sofas. I was greeted by Sean ( I think that was his name) the guy with Turkey teeth. He went over and beyond helping me decide on the one. He to... See more
Company replied
I visited the Dundee store today within a few minutes was approached by Sean who asked if we needed any assistance. He could not have been more helpful. I explained what I was looking for and that... See more
Company replied
Beth at the Dundee DFS store was fantastic from start to finish. She made the whole experience easy, stress-free, and enjoyable, taking the time to help us find exactly the right sofa we found online... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
467 Clepington Road, DD3 8RX, Dundee, United Kingdom
- 0333 999 9823
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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From the minute we walked in the door…
From the minute we walked in the door John was incredibly helpful. We had a new corner suite within 30 minutes.
Thoroughly recommend.
29 May 2026
Reply from DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Dundee
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Sofabed
Firstly showed me what I asked for. Not what he thot. He answered everything I asked which help me a lot. Took me through everything that needed to be done for my order. No fancy words. Was a really nice man. Made me feel at ease. Very friendly no hard sell
29 May 2026
Reply from DFS Furniture - Dundee
Hello Denise,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Emily was very helpful and…
Emily was very helpful and knowledgeable about the products.
A credit to the store and Dfs in general.
28 May 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Suzie was so helpful and knowledgeable…
Suzie was so helpful and knowledgeable about the products. She made my visit to the store relaxing and enjoyable. She put me at ease with making decisions and choices and I was glad to have met her because I left the shop feeling accomplished and excited. I want to thank her for going above and beyond with her service. I ended up purchasing a gorgeous suite and enjoyed my time in the shop. Thankyou Suzie.
27 May 2026
Reply from DFS Furniture - Dundee
Hello Kimberley,
We're really grateful you shared this amazing 5* review. We are glad to hear that Suzie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Very quick service from start to…
Very quick service from start to finish! Very helpful. John dealt with us and his customer service is 10/10.
26 May 2026
Reply from DFS Furniture - Dundee
Hello Becca,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Top class customer service
24 May 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
John was so helpful and friendly
John was so helpful and friendly. A pleasure to deal with .
25 May 2026
Reply from DFS Furniture - Dundee
Hello Gordon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The assistant was fantastic. He was was super knowledgeable
The assistant was fantastic. He made me feel at ease and didnt bother me until I made my choice. He made us laugh which was good he wasn't stiff and serious. You have a star there.
16 May 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic service at DFS Dundee
I visited the Dundee store today within a few minutes was approached by Sean who asked if we needed any assistance. He could not have been more helpful. I explained what I was looking for and that I needed a quick delivery date. He showed me some great options then suggested i take the fabric samples outside to natural light, He explained the company’s manufacturing process and the warranty that was valid on the sofa. He then took my order and explained the delivery process and how I would be kept informed of its expected delivery date. I will definitely be returning to see Sean when I need to replace my other sofas.
24 May 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great comfortable experience sales…
Great comfortable experience sales person very friendly and helpful
24 May 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Friendly staff
Friendly staff, no pressure sale, very knowledgeable on product and after care. Purchased here before, and will use again.
24 May 2026
Reply from DFS Furniture - Dundee
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
The salesman was a great help to us He…
The salesman was a great help to us He had a good knowledge He was very very helpful and humble to us good salesman keep a hold of him
23 May 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
I visited your store in Dundee
I visited your store in Dundee today looking to buy new sofas. I was greeted by Sean ( I think that was his name) the guy with Turkey teeth. He went over and beyond helping me decide on the one. He took one look at my mood board and directed me in the right direction. Moved soft furnishings, sourced a coffee table to give me the complete look ( which I ended up buying). Great service overall. Well done Sean or Stuart ( Turkey teeth )
23 May 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very Good Service
My experience of DFS was amazing. I am a new home owner and the staff at DFS were very helpful in helping me buy a sofa. They explained the whole process to me and have allowed me to get the sofa delayed until I move in. Will definitely be going back if I need anything in the future!
16 May 2026
Reply from DFS Furniture - Dundee
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Bought 2 sofas from Jackson in the…
Bought 2 sofas from Jackson in the Dundee store last week, he was very friendly, professional, knowledgeable and not pushy atol
16 May 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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