It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... See more
Company replied
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See what reviewers are saying
We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... See more
Company replied
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... See more
Company replied
Exceptional staff, very friendly and knowledgeable. Kelly was excellent in that she spent a lot of time during my multiple visits by going through all the details of the products, the measurements and... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Claps Gate Lane, E6 6LH, London, United Kingdom
- 0333 999 9789
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Friendly and attentive staff
Friendly and attentive staff. Clear and concise information.
4 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good service received.
12 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Moin the sales person was very…Beckton branch
Moin the sales person was very welcoming polite, knowledgeable and ensured our interests where meet. Beckton branch.
12 July 2026
Reply from DFS Furniture - Beckton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ebu spent a lot of time explaining and…
Ebu spent a lot of time explaining and guiding us with the various options when we went to purchase a two seater sofa bed. Very courteous and friendly. We felt comfortable and confident in making the right decision. Great guy and was very hardworking.
Thanks Ebu
11 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Moin was very helpful made choosing my
Moin was very helpful made choosing my
First sofa easy thank you very much
11 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
From the time i entered the store i was…
From the time i entered the store i was made welcome by the sales assistance.
I knew what I wanted to buy but the preservation of the chair was properly explained.
The staff who attended to me was very professional and knowledgeable.
The name of the staff is Mow.
I visited DFS Beckton on the 10/07/2026.
My name is Mauton Agosa.
10 July 2026
Reply from DFS Furniture - Beckton
Hello Mauton,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello Stefania,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Staff called kashish was so helpful i…
Staff called kashish was so helpful i live on the 8th floor and no other staff told me I can have a removable hand on the sofa to have the best possible sofa of my choice! She helped and and was the first to relate this information to me!
2 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
My wife and I were the first customers…
My wife and I were the first customers this morning. Ibrahim let us in early because we arrived 10 minutes before opening time. His service was exceptional. We were really pleased with his help, and he assisted us in choosing the perfect dining table.
6 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Moon from DFS Beckton was really…
Moon from DFS Beckton was really helpful and gave us all the information and guidance we needed. Excellent service!
5 July 2026
Reply from DFS Furniture - Beckton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Muktar is very helpful and kind
Muktar is very helpful and kind. Walked us through everything we needed and answered all the questions we had. He made us feel very welcome. Will definitely be coming back
4 July 2026
Reply from DFS Furniture - Beckton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
When i went in dfs Beckton to buy sofa…
When i went in dfs Beckton to buy sofa at the beginning there was staff coming up to me and asking if I need help after while when I found the right sofa and needed help there wasn't anyone around. I had to go around to find someone who come to help us after an hour later.
27 June 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Our sales advisers aim to take a relaxed approach to ensure you are comfortable when browsing the store however they are always happy to help upon request.
Kind Regards,
Holly M
DFS Customer Support
Customer service advisor Salman was…
Customer service advisor Salman was great, he was very helpful- he answered my questions & gave me all the information I needed.
The manager was very friendly & helpful too
21 June 2026
Reply from DFS Furniture - Beckton
Hello Majeda,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello Tareq,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Kumar was very personable and excellent…
Kumar was very personable and excellent in handling all our questions from the moment we walked in to completing our order.
29 June 2026
Reply from DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
very good he was very appreciative…
very good he was very appreciative good customer service
2 July 2026
Reply from DFS Furniture - Beckton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Noah - Top Service
Noah provided excellent service throughout our visit. He was knowledgeable, courteous, patient, and offered great advice without any pressure. He even made us hot chocolate, which was a lovely touch. The entire purchasing process was smooth, straightforward, and enjoyable. We would highly recommend Noah to anyone looking for outstanding customer service.
1 July 2026
Reply from DFS Furniture - Beckton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Salman the sales assistant was very…
Salman the sales assistant was very helpful and informative.
1 July 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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