DFS Furniture - Beckton Reviews 4,012

TrustScore 5 out of 5

4.8

Claps Gate Lane, E6 6LH London, GB


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Rated 5 out of 5 stars

Excellent experience buying a sofa at DFS Beckton. Ibrahim was extremely helpful, knowledgeable, and patient throughout the whole process. He took the time to explain all the options and made choosing... See more

Company replied

Rated 5 out of 5 stars

5-Star Service at DFS Beckton - Excellent experience buying a sofa at DFS Beckton. Ibrahim was extremely helpful, knowledgeable, and patient throughout the whole process. He took the time to explain a... See more

Company replied

Rated 5 out of 5 stars

One of Bast experiences with Dfs The sofas are a really high quality Everything works well Excellent delivery on time Price wise a little high but reasonable Overall no complaints pleased wit... See more

Company replied

Rated 5 out of 5 stars

Ebu , was very welcoming and highly professional. He made the experience so seamless for us with great attention to detail when buying our sofas. He was kind and patient, you could not ask for m... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

Beckton DFS

I recently purchased a sofa for my new flat from DFS Beckton, and I wanted to specifically recognise the outstanding service provided by Mustak.

From the moment we walked into the store, Mustak was incredibly patient, knowledgeable, and genuinely focused on helping us find the right sofa rather than simply making a sale. He took the time to understand what we were looking for, answered all of our questions thoroughly, and paid attention to the small details that made the whole experience feel personal and stress-free.

What stood out most was his genuine care for us as customers. We actually spent time looking at other options elsewhere, but the exceptional service we received from Mustak played a huge role in bringing us back to DFS. We felt valued, listened to, and never pressured at any stage.

Excellent customer service can make all the difference, and Mustak is a fantastic example of that. Thanks to his professionalism, patience, and friendly approach, we are delighted with our purchase and would highly recommend both him and DFS to anyone looking for quality furniture and outstanding service.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

5-Star Service at DFS Beckton

5-Star Service at DFS Beckton - Excellent experience buying a sofa at DFS Beckton. Ibrahim was extremely helpful, knowledgeable, and patient throughout the whole process. He took the time to explain all the options and made choosing the right sofa easy and stress-free. Great customer service from start to finish. Highly recommend DFS Beckton, and a special thank you to Ibrahim for his excellent support!

24 May 2026
Unprompted review
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Good Afternoon,

Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

5-Star Service at DFS Beckton

Excellent experience buying a sofa at DFS Beckton. Ibrahim was extremely helpful, knowledgeable, and patient throughout the whole process. He took the time to explain all the options and made choosing the right sofa easy and stress-free. Great customer service from start to finish. Highly recommend DFS Beckton, and a special thank you to Ibrahim for his excellent support!

24 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

The experience of buying our sofa was…

The experience of buying our sofa was very easy due to the helpful staff at DFS. Customer service was great.

29 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very good service 👏


Very good service 👏

21 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello Paul,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

One of Bast experiences with Dfs

One of Bast experiences with Dfs
The sofas are a really high quality
Everything works well
Excellent delivery on time
Price wise a little high but reasonable
Overall no complaints pleased with the purchase

19 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello Syed,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Noah was great not pushy very…

Noah was great not pushy very informative and great product and service highly recommend

25 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

New sofa!

We were served by a lovely lady called Kashish. She was very polite, friendly, patient and very helpful. Thank you Kashish!

25 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Outstanding customer service

Ebu , was very welcoming and highly professional.
He made the experience so seamless for us with great attention to detail when buying our sofas. He was kind and patient, you could not ask for more in a sales person.
Would highly recommend.
Thank you so much
John

25 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello John,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great atmosphere

Really efficient team of sales people at this store.

15 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Thank you so much for your assistance.

23 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Really good experience

Really good experience , with the sale agent in beckton called Kumar.

22 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Good communication

16 May 2026
DFS Furniture - Beckton logo

Reply from DFS Furniture - Beckton

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

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