⭐⭐⭐⭐⭐ I’ve bought a Chesterfield sofa from Designer Sofas 4U and later went back and purchased an armchair too. I’ve been really pleased with both purchases. The quality of the furniture is lo... See more
Company replied
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See what reviewers are saying
I was extremely suprised at the quality of the sofas. Ive always had leather chesterfields. The sofas I bought from Designer Sofas was the best quality ive ever seen. Honestly my previous... See more
Company replied
Where to start,they had my 1st review taken down which shows me they do not take reviews seriously or contact me regarding this, we bought a what was a grey sofa online , but we received a brown/coppe... See more
I am really impressed by my Chaise Longue in terms value for money and quality. (Buying direct from Sofas4U gave me the best price by a wide margin). I am glad i visited the showroom. I learned abou... See more
Company replied
Company details
- Furniture Store
- Antique Furniture Store
- Furniture Manufacturer
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Designer Sofas 4U established as an online furniture retailer in 2007. Since its launch it has an unprecedented response and has already built an excellent reputation and web presence. With our 20 year experience of the furniture industry it has been an instant success. We offer our customers the funkiest/trendiest quality furniture, excellent customer service and value for money. It is already projected that within the next 12 months Designer Sofas 4u will become one of UK’s largest leading online furniture store. We’ve spent years perfecting our craft and that’s why we’re pleased to offer a bespoke, made-to-order sofa option created especially for you to your exact needs and specifications as well reliable, quick delivery and we’re happy to offer an incredible 0% interest free finance option on ALL of our orders. We offer free fabric and leather samples, Chesterfield Sofa aftercare advice, a 14-day money back guarantee, a low price promise and even a 12-month warranty on all purchases made with us. Why not visit us in our Blackburn showroom or contact us on 01254 268590 and start your journey to your perfect sofa today?
Contact info
Chesterfield House, Forrest Street, Blackburn, Lancashire, BB1 3BB, Blackburn, United Kingdom
- 01254 268590
- info@designersofas4u.co.uk
- www.designersofas4u.co.uk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Many thanks received my Aviator chair…
Many thanks received my Aviator chair and footstool yesterday beautiful items, we are in the Republic of Ireland, the delivery men were great, the service from the company was amazing giving me updates about arrival etc. Many thanks Anna Kelly
23 November 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
I ordered a arm chair and couple of…
I ordered a arm chair and couple of weeks ago . I went to go and pick up from the stores . I met with the store manager Samantha who I would like to give credit to . Samantha was extremely helpful and friendly I would live to give full praise with the customer service I had this morning. I love the arm chair ive ordered and I had a look around the store and I was impressed what they had in store . Please give credit to Samantha and I would reccomend anyone looking for arm chair or a sofa to visit this store . Thanks again for all your help very pleased with the service today .
8 November 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Bunch of useless,so called business…
Bunch of useless,so called business people.Ordered a sofa in September (website stated’in stock’) and paid extra for delivery.Only to be called and told that sofa will be delivered in November.Hello,where in the world delivery takes 2 months in Uk,unless the sofa was not in stock and/or sent from abroad.However for the price paid was expected flawless customer service but it was not.Customer service are the worst,barely understand or speaking english and been lied all this time.Called me multiple times,to confirm the delivery date,just to receive phone call from this company,the day before delivery,to be told the sofa we ordered is not in stock and will be sent a different one.Told them to stick the sofa up the ar*e and to get refund.They wasted 2 months of our time for nothing.Will look for more serious and reputable company next time.Be careful of these scammers before committing to buy from them….
4 November 2025
Unprompted review
Reply from Designer Sofas 4U
Hello Julian,
First, we'd like to apologize for the frustration that you have experienced lately.
We aim to deliver an exceptional customer experience and we highly regret missing the mark here. We're always here to lend a hand.
Please allow us some time to get this checked at our end against your complaint that will be provided by Trustpilot we'll get back to you as soon as possible with an update.
Your patience and cooperation will be highly appreciated in this regard.
Please feel welcome to reach out to us at our helpline number 01254 268590 or through Live Chat with any questions or concerns you may have.
Tel: 01254 268 590
Email: aftersales@designersofas4u.co.uk
Web: www.designersofas4u.co.uk
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Would not buy anything from this…
Would not buy anything from this company I purchased a chesterfield sofa got it delivered on the 29th of June 2025 and it has started too sag on the cushions and the leather has all stretched but not on the middle cushion just the 2 end ones and it’s a really bad mess looks absolutely horrible but the company are trying to say its age related won’t even send anyone out to look at it it’s shocking when it’s under a 12 month guarantee I payed £1400 for it and will now have to go and purchase a new settee as it’s fit for the bin not even a phone call from this company just emails so don’t buy from them your wasting your money
29 October 2025
Unprompted review
Reply from Designer Sofas 4U
Hello Tracey Cooper,
First, we'd like to apologize for the frustration that you have experienced lately.
We aim to deliver an exceptional customer experience and we highly regret missing the mark here. We're always here to lend a hand.
Please allow us some time to get this checked at our end against your complaint that will be provided by Trustpilot we'll get back to you as soon as possible with an update.
Your patience and cooperation will be highly appreciated in this regard.
Please feel welcome to reach out to us at our helpline number 01254 268590 or through Live Chat with any questions or concerns you may have.
Tel: 01254 268 590
Email: aftersales@designersofas4u.co.uk
Web: www.designersofas4u.co.uk
After delivery of our 4 seater sofa and…
After delivery of our 4 seater sofa and chesterfield chairs we noticed some minor faults Andy from designer sofas came to our house to help with our concerns he fully understood and corrected the problems he stated"the customer deserves the best for their hard earned money"we received the very best service from this company from Bea in sales thru to the delivery crew. would recommend this company to anyone great quality, fantastic service and great value not many companies treat customers like we have been treated
23 October 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
highly recommended this company…
highly recommended this company brilliant services from start to finish and very friendly totally very happy with the delivery of our sofa and 2 chairs all made to a very high quality
18 October 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Northern Ireland
I received my Armchair today, from Designer Sofas 4 U, and I am delighted with it. I am also delighted that they Deliver to Northern Ireland, I will be recommending this company to my friends, for they have some beautiful furniture, and reasonably priced as well. I would also like to say that the 2 delivery men, we're very helpful and very well mannered. As we say in Ireland 2 lovely fellas. I will definitely be shopping with this company again in the future. Thank you.
18 October 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Best Delivery guys ever.
I ordered a 2 and a 3 seater leather chesterfield prior to moving home Oct 6th, to be delivered to my new address. I received a call the 1st week in August to say delivery would be Aug 20th. I explained that I couldn’t accept that delivery as I wouldn’t have the keys for the new property. Unfortunately as I live in Northern Ireland the next delivery date was today Oct 18th. I was pretty unhappy about this as I’d paid £300 for delivery and was quite short with them on the phone. Having calmed down I understand it’s not reasonable for them to make that trip every time someone from here orders for 1 delivery (the guys were heading to Cork after me, an unpleasant 6 hour drive). Received the sofas this morning. The delivery guys were excellent friendly and fast, I can’t thank them enough.
The sofas look great and are very, very comfortable. I’ll update this in a year to let you know a longer term perspective.
Would I recommend designersofas4U? Yes, very much so. Overall a great experience apart from when I threw my toys out of the pram about delivery dates 😂.
18 October 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
We bought two matching armchairs
We ordered two matching leather armchairs. The helpline was very good, the ordering process simple, and we were allowed to pay some cash on delivery. The chairs took maybe a month to come, arrived at the time they said they would, and we gave the drivers a tip as they were very helpful. We love the chairs, they look great and the quality is excellent.
4 October 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Shocking
Good furniture , plush to start then settles in to quick,
Once settled uno wht u get ,, good quality ,, well made ,, and they sell upgraded cushions
30 August 2025
Unprompted review
Reply from Designer Sofas 4U
Thank you, for sharing your feedback and for highlighting your experience with the cushion. We completely understand your concerns and appreciate the opportunity to clarify.
What you’ve noticed is a natural part of how genuine leather furniture behaves over time. When first used, leather cushions are firm, but as they’re sat on, they gradually soften and adapt to regular use. This “breaking in” process can lead to cushions developing softer areas or slight depressions where they are most frequently used.
It’s also common for one side of a cushion to feel softer than the other, as most people naturally favor one spot when sitting. Over time, the leather and filling will continue to settle, developing both comfort and character.
We know you mentioned comparing this to a previous sofa, and it’s true that differences in leather types and fillings can affect how cushions wear. What you’ve described is not a fault, but rather a normal and expected characteristic of quality leather furniture.
We hope this helps reassure you and others considering leather seating that these variations are part of its unique, natural appeal.
Tel: 01254 268 590
Email: aftersales@designersofas4u.co.uk
Web: www.designersofas4u.co.uk
I am very happy with my sofas
I am very happy with my sofas. They are very comfortable and appear to be of very good quality but only time will tell how long they will last. Like with everything these days it’s all made in china as it says on the box the sofas come in. My last sofas I had (not from this company),the springs sunk in after 5 years without much use. Hopefully these will last longer. Very good service the delivery team put the new sofas together and I would recommend designer sofas 4 u.
5 December 2024
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Excellent delivery
Vickers 15:00
I had a chesterfield chair, delivered yesterday, the delivery men were great, on time and went way above board, very pleased
5 September 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Amazing after sales service
S .Wilkinson (after sales manager)
I wanted to express my surprise and gratitude for your prompt and helpful response. Initially, I was prepared for a lengthy and potentially frustrating process, given that my sofa frame became faulty just over a year after purchase. My sofa had a 1 year guarantee. I was on the verge of contacting Trading Standards and my card company to explore options for a refund.
However, your company's after-sales service has exceeded my expectations. Your emails demonstrate a genuine effort to assist me, and I appreciate the proactive approach you've taken to resolve the issue. In an era where many companies might simply say "no," your team's dedication to customer satisfaction is truly commendable.
As a token of my appreciation, I intend to leave positive five-star reviews on Trustpilot and Google. I hope this will help build confidence in your company for other customers who, like me, may be cautious when buying online.
Thank you again for the exceptional customer service. It's a pleasure to deal with a company that truly cares about its customers.
26 August 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Excellent product at a great price
Excellent product at a great price. I would highly recommend this company.
5 December 2024
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Brilliant product backed by Brilliant service
I was looking for a retro style tub armchair and found just the one I was looking for. I needed it in a hurry and contacted their orders department. Seriously, these guys are brilliant! So helpful and extremely efficient. Got the chair within days. Brilliant service and a brilliant product.
19 August 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Received computer generated response…
Received computer generated response that l have noticed every complaint received apart from that zip all, received update they don't want to know even though problem has been going on 18 months now they are saying it is out of warranty but they have not done anything in 18 months apart from send me a dab of dried up paint and now they have told me not to contact manufacturers as this would be out of order didn't expect any difference as l have had problems getting a response from the beginning
31 July 2025
Unprompted review
Beautiful, well made furniture and fantastic customer service!…
I just wanted to say thank you for such a wonderful service. I’m absolutely delighted with my order! The delivery men were courteous and polite — they deserve a special mention as well.
Many thanks again!
19 July 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Excellent company from start to…
Excellent company from start to delivery + more
Order was smooth, updates were regular, and delivery was excellent.
Very happy with the quality, style and comfort of the leather finish.
Small damaged button, and without any issues a. New pack of buttons arrived next day. Following week an engineer arrived to replace said button.
Can't go wrong here. Trust is key. Quality is top A+++.
16 June 2025
Unprompted review
Reply from Designer Sofas 4U
Hello,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
Good product, great service!
We looked at a product online, but was uncertain if we wanted to proceed. We chatted with Louise online, and arranged a visit. We decided to purchase and was offered the same discounts as online, staff unpacked the product to ensure we were happy and repacked prior to loading into our vehicle. All staff were pleasant and helpful. Great product, great service.
4 July 2025
Unprompted review
Reply from Designer Sofas 4U
Hello Helen Goddard,
Many thanks for your valuable feedback!
Glad that you liked our product quality and service. Thank you for the great review, and for rating our service with 5 stars. We are delighted that we have been able to provide great products and that you liked and gave us the ratings.
Our customer feedback is really vital to all of us at Designer Sofas 4U which helps and motivate us to do even better.
We really appreciate the feedback that you've given us regarding the Products and really pleased to read your comments about products.
Please don't hesitate to contact us again if you have any queries.
Thank you once again.
Best Regards,
Designer Sofas for you
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