Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... See more
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About Designer Glasses Boutique
Written by the company
Contact info
27 Allhallows Lane, LA9 4JH, Kendal, United Kingdom
- 08455760812
- info@designerglassesboutique.co.uk
- www.designerglassesboutique.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Was a little sceptical to order as the…
Was a little sceptical to order as the prices were much lower than other websites but they arrived within 2-3 days of ordering and are spot on! Will defo order from here again and recommend to family & friends.
Fabulous communication over email and…
Fabulous communication over email and constant updates. Quality product couldn’t be happier.
Affordable quick and very helpful
Saw that DGB sold Oliver Peoples for a great deal cheaper and was sceptical but thought I’d give them a try - genuine OP glasses that came super quickly. When I had an issue with my prescription being inaccurate and needing the glasses reglazed, DGB offered a very reasonable and quick service to do so (sent glasses back on a Monday and arrived reglazed by Friday). Very satisfied and impressed!!
Excellent service - third purchase and will be back..!
Great service, both sunglasses and prescription lenses
First class service
First class service, quick delivery and friendly staff. Prices are very good too. Highly recommended from my experience
Good comms
Good comms, came when they said and product is exactly as ordered. Decent saving of 40% so no complaints at all.
Would use again.
Highly recommend Designer Glasses…
Highly recommend Designer Glasses Boutique! Excellent service and great communication from start to finish 🙏
Chloe was so helpful!
Chloe was so helpful, I bought some glasses online and they were far too big, I happened to be in the area so I popped in, and she supported me to get some new frames and get the glass cut so that I didn't lose any money. I'm so happy with my new glasses and even happier that I didn't lose out, with Chloe's support. Thank you so much! A down to earth and friendly shop, makes a huge difference to customer service.
Very pleased great value delivered on…
Very pleased great value delivered on time will,definitely use again
Stock failings.
Ordered a pair of sunglasses for Father’s Day, knew there was a 7-10 day time for processing but then would be sent 48 hours - so plenty of time. I chased for an update on day 7 and was told they were still expecting them. Chased on day 10 to be told that they weren’t in stock and would now be 2-3 weeks. And due to their delay in telling me I can’t source them elsewhere in time for Father’s Day. A complete disappointment.

Reply from Designer Glasses Boutique
Outstanding service!
Can't thank you enough guys! The frames were shipped from supplier, so it took a bit longer. I am going on holiday tomorrow and didn't thought they would be ready - but Hooray! Customer service updated me regularly and went extra mile to send my glasses by Special delivery, so I can take it with me on holiday. How very cool is this? Arrived in perfect condition, the lenses are fantastic quality!
I will not just buy again as soon as I come back home as I need another pair of reading glasses but will recommend to anyone I know.
Just brilliant!
Borrowed a friends Ray Ban sunglasses…
Borrowed a friends Ray Ban sunglasses at the weekend and was so impressed with them I ordered the exact same pair.
Ordering was easy and delivery was super quick
Prompt service and great communication
Prompt service and great communication, would definitely use again and definitely recommend!
Top notch glasses delivered quickly and…
Top notch glasses delivered quickly and a far better price than I could get locally - what’s not to like!
Really great customer service & easy returns
Really great customer service! I was super surprised to get such good customer service. I ordered a pair of rayban glasses (there were 2 sizes available) - I think it took around 10 days to get the glasses & I realised I would prefer the smaller frame. I messaged on the website chat and within a couple of minutes they had reordered the new smaller frames for me. I returned the first pair tracked (approx £5 for returns royal mail) and then received the new glasses just over a week later. I could have bought these glasses from a few different online companies but went for DGB due to their good reviews- super helpful customer service!
First time ordering prescription…
First time ordering prescription glasses online and it was a Fantastic service from start to finish I will be definitely be ordering again no more shops for me other than to try frames before ordering online, thank you ladies for all your hard work you did for me
Great service & price!
Great price, friendly and helpful communication with super quick delivery. Gave me upgraded postage as I had broken my old glasses and needed new ones quickly!
Extremely happy with the whole process!
Extremely happy with the service from start to finish! The frames were an excellent price, and the whole process was so easy. My glasses arrived and were wrapped too which I thought was a lovely touch, I will be certain to get all my glasses from here now on.
Fantastic service, great price
Very competitive price, great communication and next day delivery . Couldn't ask for anything more!
Really pleased with my glasses.
Would recommend Designer Glass Boutique to anyone and everyone
Fantastic service!!
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