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Deporvillage Reviews 

468,651
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I was really happy to find these sandals cheaper than the official camper site. The sandals arrived after 5 days the order was placed but it was fine considering it was being sent from Spain. I didn't... See more

Rated 3 out of 5 stars

Placed order. 5 days later half of the order was delivered and I received an email from Deporvillage stating the order was delivered and complete. Submitted two email forms for assistance with no repl... See more

Company replied

Rated 5 out of 5 stars

Best price on the internet and super-fast delivery (Spain to Germany = 49 hrs!). Do not appear to have received an invoice though... probably downloadable in my account ? That's the only downside for... See more

Rated 5 out of 5 stars

A very good flashlight. A direct successor to the Bindi—I like it when it doesn't put pressure on my head or rub, and the vibrations from running don't affect the quality of the diffused light. There'... See more

Company details

  1. Sporting Goods Store
  2. Activewear Store
  3. Bicycle Store
  4. Bike Accessories Store
  5. Outdoor Sports Store
  6. Running Store

Written by the company

Deporvillage es la tienda online de deportes líder especializada en ciclismo, running y outdoor. Contamos con un amplio catálogo de productos de las marcas más punteras del mercado, seleccionados por expertos para deportistas exigentes. Nuestro compromiso es ofrecerte el mejor material técnico con una experiencia de compra rápida, eficiente y diseñada para ayudarte a alcanzar tus próximas metas


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

469K reviews

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4.4

All reviews

(468,651)

81,311 reviews in the last 12 months

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Rated 2 out of 5 stars

My package arrived with little to no…

My package arrived with little to no protection/wrapping. The wheels (it was a roller duffel bag) were exposed, the partial wrapping was ripped and very very little tape had been used to hold the wrapping in place hence why it had just about all fallen off and disintegrated by the time I collected it. Very poor. I expected much better protection given this bag was really expensive.

11 August 2026
Deporvillage logo

Reply from Deporvillage

Hello,

We have forwarded your comments to the relevant department in order to improve our service and offer you the best possible shopping experience. Thank you for your cooperation.

Best regards,

Your Deporvillage team

Rated 5 out of 5 stars

Easy ordering

Simple process to order and also payment menu. Goods are packaged safe and secure. No hesitation buying from this site, super service!

11 August 2026
Rated 1 out of 5 stars

Waited in all day for a courier to…

Waited in all day for a courier to collect the return item and they never turned up ! They did end up collecting 3 days later in the meantime I sent the return item back myself having to pay customs charges to send the item back. Hope I get the item price back in full as the collection charge has been deducted from the refund

7 August 2026
Unprompted review
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Reply from Deporvillage

Hi,

We want you to have the best shopping experience, so we recommend checking our return policy on our website before placing your order:
https://www.deporvillage.net/stc/return

Do not hesitate to contact us for any other questions.

Best regards,

Your Deporvillage Team

Rated 5 out of 5 stars

Product as described

Product as described, was late arriving but came from Spain where there was issues with wild fires at the time so understandable

7 August 2026
Rated 1 out of 5 stars

You send the wrong Challenge tire.

You send the wrong Challenge tire.
And it is very difficult to get in contact with the Company.

11 August 2026
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Reply from Deporvillage

Hello,

We are sorry to hear that your experience was not entirely satisfactory. We have checked and found no record or prior notification regarding this issue.

We would like to investigate this incident and get back to you as soon as possible. To do so, please contact us directly via our customer service team:
https://www.deporvillage.co.uk/stc/contact

Our team will prioritise your case to provide you with the assistance you need.

Kind regards,

The Deporvillage team

Rated 2 out of 5 stars

The delivery was two weeks late because…

The delivery was two weeks late because GLS wasn't able to deliver, and it only worked after a lot of emails back and forth.

11 August 2026
Deporvillage logo

Reply from Deporvillage

Hi,

We are glad you received your order. We are very sorry for the delay and wanted to assure you that we have reported this incident to the shipping company to prevent it from happening again. Thank you for your understanding.

Best regards,

The Deporvillage team

Rated 1 out of 5 stars

zero response, no money back

I ordered shoes in May and never received them. No phone contact, so I emailed over 10 times with not 1 response. Absolutely terrible. Would definitely advice never to order here and I really really hope someone will return my money as it was a super expensive order and I think it's absolutely ridiculous there is no way to contact them.

11 August 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hello,

After carefully reviewing your case, we can confirm that the issue has been resolved successfully.
If you have any further questions, we will be happy to assist you. Thank you for your trust and for giving us the opportunity to improve.

Best regards,

Your Deporvillage team

Rated 1 out of 5 stars

Requested a return a week ago

Requested a return a week ago. Delivery service never turned up on the day. I have had no contact regarding the return even after emailing, messaging on facebook, messaging on instagram and using the live chat. Unacceptable customer service, especially as you are charged to return goods.

4 August 2026
Unprompted review
Deporvillage logo

Reply from Deporvillage

Hi,

One of our agents has contacted you by email to provide a response. Your case will be handled via email.

Thank you for your patience.

Best regards,

Your Deporvillage team

Rated 1 out of 5 stars

Appalling

I ordered shoes which were unsuitable so I requested to return them, after being informed I would have to pay £13 I arranged for them to be returned. I was told by depor village they would be picked up today 10/08/2026 between 10am and 7pm by a courier I have waited in all day and nobody came. I am very disappointed with the whole service from the start and will not be ordering from this company ever again.

7 August 2026
Deporvillage logo

Reply from Deporvillage

Hi,

One of our agents has contacted you by email to provide a response. Your case will be handled via email.

Thank you for your patience.

Best regards,

Your Deporvillage team

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