Denny's Reviews 1,239

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and attentive staff, with many highlighting exceptional service from individual servers who go above and beyond. Reviewers often mention that the service is prompt, efficient, and that food arrives hot and ready to enjoy. Many also appreciate the clean environment and the positive attitude of the team, including managers. However, some people were dissatisfied with the quality of the food, describing items as cold, undercooked, or generally unappetizing. There are also instances of rude staff behavior, poor customer service, and issues with orders being incorrect or taking too long. A few other people also felt that certain locations had issues with cleanliness or overall management.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the friendly, attentive, and helpful... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the food as delicious, hot,... See more

Location

Customers had ambiguous experiences with location, with some reporting positive visits to specific branches... See more

Product

Customers consistently note ambiguous experiences with product, with some praising specific items like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. La... See more

Rated 4 out of 5 stars

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make su... See more

Rated 4 out of 5 stars

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING WHERE I WAS WAITING!!! RECEIVED CALL FROM DOOR DASH 2:30PM AFTER I HAD FINISHED EATING!!! ***EXCELLENT USE OF GIFT CARD ON ***D... See more

Rated 5 out of 5 stars

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every on... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(1,239)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

Denny’s in Dothan Alabama

Was that the Denny’s restaurant this morning having coffee and hotcakes and the service was just amazing and the management all work together as an awesome team I was just totally in awe of the group and how they handled and work together as a team. My name is Catherine Veneziano.

20 September 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Catherine, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

Denny’s restaurant #9517

Denny’s restaurant #9517 at
11915 Eastex freeway
The best place to eat at this Denny’s and thanks to
Celestina vivas
Her attention it’s the best
she always smiles she it’s so nice
Thank you a lot

16 September 2025
Unprompted review
Rated 5 out of 5 stars

I have had dinner at the restaurant…

I have had dinner at the restaurant tonight and was greeted the moment I walked in the restaurant by the General Manager a Mr.Shafi.This has not happened in any of the places I have been to in over a year and I dine out on a daily basis.The waitress Bela also greeted my the moment I sat down and had my drink on the table within less than 2 minutes .My food was excellent and when my waitress was busy with a large table the other waitress removed my dinner plate and offered me desert which I ordered she even delivered to my table. I have to also give her a 5 star rating her name was Katy. I will be her all week on business and will definitely be dinning at your establishment during the week. Great service Great Staff.

16 September 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Arthur, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 1 out of 5 stars

I ordered A sirloin Cobb salad and…

I ordered A sirloin Cobb salad and received the Cobb salad with one micro piece of the cut up sirloin!!! When I called the server order and told them they forgot the steak, the server made an effort to make “it right”. Comes back with a saucer bowl of cut up scraps as the steak!!! What a shame, I’d be highly embarrassed to be called Denny’s

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Hello to all !!

Hello to all !!! I wanted to shine light on the 20 & Bonnie View location in Dallas, Tx. The team there truly works as a team. The waiter that serviced me was very attentive and kind. Made sure all my needs for lunch were meet even provided other options that were available. His name was C.J Thanks for the experience.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

I want to give a great big shout out to…

I want to give a great big shout out to my over night server. She was very polite caring kept our drinks refilled she was very busy doing carryout order never once did she complain even when her customers were giving her a hard time she never gave up she kept on smiling and laughing never once did she get frustrated with my children who had 100 questions she kept them occupied and she kept everything in building so peaceful. And the food was on time still hot the cook was even doing a great job. Thanks neicy even though I know you explained your real name being hard but I remember kenisha!! Thanks

19 June 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Terrell, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

Carrie our server - great visit

I visited Denny’s on the 27 pilot truck stop in Haines City, Florida - what a wonderful experience - our server Carrie was very friendly and attentive, pointed out the specials on the menu / the food was served quickly with our drinks topped up without asking / def visit again if Carrie is serving

6 August 2025
Unprompted review
Rated 1 out of 5 stars

A sad day for Dennys

I use to like dennys alot. I went recently and it was disgusting. My French toast were sopping wet with batter. My over easy eggs were over cooked so the yokes were chewy. Bacon was raw...pancakes burnt and the toast had no butter and were cold.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

My 13 yo daughter loves dennys pancake breakfast so I take her to the sunset/durango location once a month. Up until this last visit, every single time has been great.

We are creatures of habit and usually order the same thing every visit but decided to switch it up. Our server started off great but kept dropping the ball.

When our food arrived I noticed something was missing and she spaced out for a few seconds and then went to re submit the food items she missed. Shortly after the food arrived, she puts our check on the table and says we HAVE to pay for our bill now because she was getting off of work. I was irritated but paid the bill and continued eating. Not once did she refill our drinks nor bring to go containers for our leftovers. I still left her a tip because I was in the tipping industry for over years but because of this experiences will be having our mommy/daughter breakfasts elsewhere.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

The Dennys on I17 and Dunlap is…

The Dennys on I17 and Dunlap is amazing! The waitress was absolutely amazing and professional and friendly. Wonderful welcoming environment. Very clean. Really prompt service to bring the food. i would recommend this location at everyone. The Waitress Haley was the best ever!!!!

27 July 2025
Unprompted review
Rated 1 out of 5 stars

Most of my order was wrong

Most of my order was wrong. Part of my order was someone else's order. Then when they tried to correct it they only got part of it right. So now I am trying to get a partial refund on what they missed. Which was almost half the total bill.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Bad website

Their online order for delivery does not work. I chose forgot my password and they did not send anything to my email. so I can't order anything for delivery

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Waiter

Waiter, Gamal, was great! He was super attentive, and most courteous. The food was tasty; I had the triple burger, my wife had the salmon.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Hella great service

The food was great in Honolulu. I enjoyed the walk there while visiting my brother and his family. My youngest brother accidentally lost his phone there but he found it on the first night in Honolulu. Recommend this 20/10

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Shianne was our server today

Shianne was our server today. She was awesome and made it fun for my family. She kept our drink glasses full and came by several times to see if we needed anything. She got the food out to us pretty fast and it was still warm. I hope she is our sever the next time we come in.

4 July 2025
Unprompted review

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