Denny's Reviews 1,239

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and attentive staff, with many highlighting exceptional service from individual servers who go above and beyond. Reviewers often mention that the service is prompt, efficient, and that food arrives hot and ready to enjoy. Many also appreciate the clean environment and the positive attitude of the team, including managers. However, some people were dissatisfied with the quality of the food, describing items as cold, undercooked, or generally unappetizing. There are also instances of rude staff behavior, poor customer service, and issues with orders being incorrect or taking too long. A few other people also felt that certain locations had issues with cleanliness or overall management.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the friendly, attentive, and helpful... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the food as delicious, hot,... See more

Location

Customers had ambiguous experiences with location, with some reporting positive visits to specific branches... See more

Product

Customers consistently note ambiguous experiences with product, with some praising specific items like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. La... See more

Rated 4 out of 5 stars

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make su... See more

Rated 4 out of 5 stars

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING WHERE I WAS WAITING!!! RECEIVED CALL FROM DOOR DASH 2:30PM AFTER I HAD FINISHED EATING!!! ***EXCELLENT USE OF GIFT CARD ON ***D... See more

Rated 5 out of 5 stars

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every on... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I went to the Rio rancho Denny's and a…

I went to the Rio rancho Denny's and a young server was having a domestic with her boyfriend and (she seemed like the aggressor) outside I almost called the cops considering there were children around as she was telling and swearing at him. I went inside and told one of the people at the front. They apologized and sat me and said my server would be right with me. I sat there for almost 10 min before my server came up to me and it was the young lady have a domestic with her boyfriend she said her name was Andianna or andi. She was very rude and short with me. I would never bring me kids to this place i probably won't come back myself why they have this girl working here I don't know.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

The staff was top tier

The staff was top tier! It started with the manager ☀️She set the tone the fine example. She was kind and gracious and very welcoming. Her team were ALL the same.Even the older lady cleaning the restroom was smiling with joy.The place was in order and very clean!The location 1422 state hwy 6 sugarland,tx That place was a pleasure to be in.☀️🌱🫶

25 December 2025
Unprompted review
Rated 4 out of 5 stars

DENNY'S GIFT CARD DELIVERY ORDER

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING
WHERE I WAS WAITING!!!
RECEIVED CALL FROM DOOR DASH
2:30PM AFTER I HAD FINISHED EATING!!!
***EXCELLENT USE OF GIFT CARD ON
***DENNYS WEBSITE THANK GOD!!!
¡¡¡FRENCH FRIES WERE COLD AND
¡¡¡TASTELESS.
****CHEESEBURGER WAS EXCELLENT
****MEAT, BUN, TOPPINGS, WARM

23 December 2025
Unprompted review
Rated 5 out of 5 stars

I haven't eaten at a Denny's in…

I haven't eaten at a Denny's in probably 20 years. My experience at the Oracle Dennys was excellent. From the greeting, to watching the servers make everyone smile. My server was exceptional. Misty knew when to appear like magic when we were ready to order. She managed multiple tables efficiently and our food came hot and ready to enjoy. Overall, top notch service and food

5 December 2025
Unprompted review
Rated 2 out of 5 stars

Denny's serves cold food

even thought the restaurant was almost empty when we ordered it took over 45 minutes for our food to arrive. the table next to us got their food before us even though we ordered 15 minutes before them. When the food did come it was barely warm (last time at Denny's half our food was cold and the other half was barely warm)
This time they brought out my mom's order wrong and didn't apologize or hear her when she said she would just eat it. Instead the server went over to the kitchen and screamed at the chef. She didn't come back and explain what was going on she avoided us for the next 12 minutes until he got the order right. At least it was hot when it arrived! Her receipt also showed the mistake meal on the bill but it was "discounted" and she didn't have to pay for it.
We didn't tip.
The server was quick to clean up tables which was nice to see.
Considering the consistently cold food we will NOT be going back again!
Denny's #7289 940 Chew road, Quesnel, BC

16 November 2025
Unprompted review
Rated 4 out of 5 stars

Our server Wyatt was amazing

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make sure that all the customers were attended to.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

I have had better service with managers…

I have had better service with managers before but this manager at 8120 Esters Blvd Irving Tx 75063 was the worse by for I asked if he could take something off because my grandsons chicken strips were cooked hard and my server Guadalupe M was nice enough to get him some more but they were still cooked hard and when I talked the manager he took the tenders out my hand (basically snatched) I wasn't asking for them to be free just take something off and when I asked for his name he refused to give it too me and acted like he didn't or couldn't hear me but he didn't have any problem asking for the money and the waitress standing by him tried to say something and I politely told her don't insert yourself in something when I wasn't talking to her. I will never go back to this Denny's again to get treated like the manager treated me.

9 November 2025
Unprompted review
Rated 4 out of 5 stars

Good Food but freezing cold inside

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. Lately though the dining rooms are kept at very cold temperatures. Other diners have complained too. We have witnessed customers turning around and leaving upon finding the cold dining room as well. The A/C is constantly running. Please have them set the thermostat at a comfortable level.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

My server Elaine was so awesome and…

My server Elaine was so awesome and great, that I would go back again and again. She was kind,courteous and fast.

19 October 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Brenda, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 1 out of 5 stars

Worst experience I have ever had!

This was by far the worst place I have ever worked for. They are a bunch of lazy people that don't do their work and leave it for the people that do their work. I would recommend that nobody have to go through that and not work there. believe me I put up with it for years there, so I diffidently know how it is.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

My family of four just had dinner at…

My family of four just had dinner at Dennys off of Dear Valley and the I-17. We had a wonderful experience because of Lisa who went above and beyond in every way. What a wonderful person she is!!

2 October 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Tara, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

The Service at night by the server…

The Service at night by the server jairo is excellent, always know my needs and is good to have conversations with about recommendations with the food and always is courteous

25 September 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi George, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

We had an excellent experience

We had an excellent experience, Tina was our waitress and she did an excellent job!! She was very attentive, assisted us with downloading the Denny’s app and getting our free donut holes! Food was great as well! We’ll be back and ask for Tina!!

24 September 2025
Unprompted review
Denny's logo

Reply from Denny's

Hi Faith, I would love to connect to hear more about your experience! For your time, we would love to gift you a Denny's gift card. Please send me an email at nsidikova@dennys.com

Thank you!

Rated 5 out of 5 stars

MRS.JERRICA IS THE BEST HANDS DOWN

My experience is great Denny's family is my family and ii LOVE MISS JERRICA she makes me have a wonderful time my food always hot and my refreshments stayed filled and she kept checking on me she's very polite and patient with everyone.

19 September 2025
Unprompted review

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