Denny's Reviews 1,238

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 118 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and attentive staff, with many highlighting exceptional service from individual servers who go above and beyond. Reviewers often mention that the service is prompt, efficient, and that food arrives hot and ready to enjoy. Many also appreciate the clean environment and the positive attitude of the team, including managers. However, some people were dissatisfied with the quality of the food, describing items as cold, undercooked, or generally unappetizing. There are also instances of rude staff behavior, poor customer service, and issues with orders being incorrect or taking too long. A few other people also felt that certain locations had issues with cleanliness or overall management.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the friendly, attentive, and helpful... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the food as delicious, hot,... See more

Location

Customers had ambiguous experiences with location, with some reporting positive visits to specific branches... See more

Product

Customers consistently note ambiguous experiences with product, with some praising specific items like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been going to your Dennys in New Smyrna Beach and have always liked the great service and prices in New Smyrna Beach. For 33 years I have enjoyed the restaurant and the friendly waitstaff. La... See more

Rated 4 out of 5 stars

Our server, Wyatt, at the Moscow, Idaho restaurant, went above and beyond, despite being the only server on duty for most of our time there. He maintained a great attitude and did his best to make su... See more

Rated 4 out of 5 stars

DELIVERY MAN WALKED TO FRONT DOOR OF MY APARTMENT BUILDING WHERE I WAS WAITING!!! RECEIVED CALL FROM DOOR DASH 2:30PM AFTER I HAD FINISHED EATING!!! ***EXCELLENT USE OF GIFT CARD ON ***D... See more

Rated 5 out of 5 stars

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every on... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service was wonderful

The service was wonderful, courteous and helpful. The food tastes great. Didn't have a long wait and came out hot.
Thanks to my wonderful server, Zarish
My location:
7214 Richmond Hwy
Alexandria VA 22306

20 February 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I both love Dennys

My wife and I both love Dennys because they are so consistent no matter where we go. Your Green Valley is by far the best breakfast restaurant in either Green Valley/Sahuarita. Our waitress (Julia) was very good.
We just thought you should know what a good job they are doing.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

The Denny's in Nacogdoches Texas has…

The Denny's in Nacogdoches Texas has great management and the staff is allways pleasant.
I visit this Denny's every morning for breakfast and coffee. I recommend my family and friends to visit this location.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

I arrived at 10:33 a.m

I arrived at 10:33 a.m. I stopped because I had blood work done and I was hungry. I had too fast all night. I was seated and waited a good 15 minutes for someone to take my order. The waitress told me that they were out of eggs, that someone went to get some. Said I would have to order scrambled eggs which was fine. I waited 55 minutes for my order when my order came I said I need my toast, jelly and more hot water and a teabag. I started eating my food because my toast did not arrive fast. I waited 10 minutes for my toast to come. I then stopped Jessica who wasn’t my waitress , she was a very good waitress, she was non stop at her work. She got me hot water and another teabag. Finally, my toast came. Jessica brought me my bill so I wouldn’t have to wait. Finally my waitress Sherry came over and asked me if everything was OK Jessica had gone above and beyond to help out in here area and my waitresses area. One of the gentlemen had placed an order, had his coffee drank it and had another cup and decided to leave because his order wasn’t ready. I will not be back very poor service. I am very disappointed with the wait for my food, and poor service. And then I have to wait for my toast and jelly to top it off!!! Ridiculous!!! Denny’s 840 Cypress Parkway, Poinciana, Fl.

11 February 2026
Unprompted review
Rated 3 out of 5 stars

Last night I was there about 9pm and my…

Last night I was there about 9pm and my server was Carla she was eating on the line didn't wash her hands the cook wasn't even in the kitchen Carla had to go get him ,the bus boy went in the kitchen to help with the order I never seen the manager on duty for Dennys this was the worst experience I have ever had the waitress Carla was rude and eating a hamburger on the counter not even acknowledging the tables she had and I didn't even ser a manager on duty

1 February 2026
Unprompted review
Rated 5 out of 5 stars

BREATH OF FRESH AIR

DENNY'S #6942
2525 W DEER VALLEY RD
PHX, AZ 85027
DENISE S.

MY TWIN SISTER/I WENT TO BREAKFAST AT 4:45AM
DENISE S. IS A BREATH OF FRESH AIR SHE'S SO WELCOMING AND HER EXPERTISE/HOSPITALITY ARE OUTSTANDING DENISE S. THANK YOU FOR ALL THAT YOU DO

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Top Tier Trash

Searched up Good burgers near me, and i saw "The Burger Den" thought oh that sounds great, pictures of the burgers looked good, spent $25 on a double bacon cheese burger and a dr. pepper and i find out that "The Burger Den" is dennys?? Maybe im dumb but i didnt know that was even possible. Recieved my burger and it is trashh, Didn't have any bacon on it to start with and the patties are straight up gas station patties, top tier trash, do not recommend getting a burger at "The Burger Den"

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Best waitress ever

Tabitha at harry restaurant in Wichita ks very friendly nice always attentive to my needs her smile and attitude made my day . Had grand slam breakfast birthday Tabitha sang happy birthday. Great experience will be back for sure 😄.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Rude waitresses

I had a terrible experience with some very rude women working at a dennys on wilshire and oxford ave. This woman refused to give me the code to the restroom even after i bought a coffee. She was clearly discriminating against me for whatever personal reason she had which was very unprofessional. I think they should be careful to only hire friendly people. A big part of what makes eating in a restaurant enjoyable is being treated courteously.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

They always have amazing customer…

They always have amazing customer service making customers comfortable and taken care of immediately. The cooks make the best food never fail it’s always delicious. We come here at least once every one or two weeks we made a few friends here. A good example is Trinity.B she is amazing and gets everything done quick and orderly as well as efficiently.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Well I highly suggest you hire new…

Well I highly suggest you hire new people that don't talk shit about someone. They definitely won't get my business I was thinking about ordering something too. I walked by and overheard them talking about me but decided to buy something from the gas station instead

4 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look