Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more
Company replied
I ordered my thong sandals in the hope that they would be stylish AND comfortable. Thankfully they are made of soft leather which gave them an instant comfortable feel but, walking in them was not so... See more
Company replied
The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more
Company replied
Company details
Information provided by various external sources
Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.
Contact info
LS7 1RG, Leeds, United Kingdom
- 0113 3899 899
- help@danielfootwear.co.uk
- www.danielfootwear.com
4.4
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A super item
A super item. Very swift delivery at a reasonable price. Great value for money.
22 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
JB54
Reasonable priced Birkenstock Eva sandals. Quick delivery. Very happy with the purchase and service.
23 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Well designed and comfortable shoes
22 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
You provided what you said you would in…
You provided what you said you would in the timescale you said you would. Great value too.
22 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
Daniel have been great
Daniel have been great. The first pair of sandals I ordered were not suitable-it was easy to return them and I’m delighted with the ones I now have-a good service thank you.
23 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Ordered some sandals which arrived very…
Ordered some sandals which arrived very promptly, the quality was fine however when I tried to return them (too small) that was a different story. Nothing I was asked for o do worked, I contacted the customer service department who told me to do everything I had already tried and then I was told I was unable to produce my own returns label and needed to take the parcel to a post office, which I duly did, the poor man could not work out how to do it either and I was fed up paying for postage when deduction should have been made one returned at half the cost. Needless to say I will not be purchasing from this company again. Very Disappointed
3 July 2026
Unprompted review
Reply from Daniel Footwear
Thank you for your feedback. We're pleased to hear your sandals arrived promptly and that you were happy with the quality, but we're sorry to learn that your return experience was so frustrating.
We understand how disappointing it must have been to encounter difficulties with the returns process, especially after following the guidance provided and making additional efforts to return the parcel. We appreciate you taking the time to share your experience, and your comments will be passed on to the relevant team as we continue to review and improve our returns process.
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
Stylish Sandals.
My biggest regret is, the sandals I ordered from this Company were too narrow for my feet and I had to return them. That aside, from start to finish including the return, everything went like clockwork. I’d have no hesitation in ordering from them again-if they promised to make wider fitting shoes for me! Would recommend.
22 June 2026
Reply from Daniel Footwear
Thank you for you feedback, so sorry to hear your shoes were too narrow on this occasion.
Quick efficient just as described
23 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Thevsandles I ordered were rubbish
Thevsandles I ordered were rubbish. The strap around the heel was far too short! ! !
22 June 2026
Reply from Daniel Footwear
Thank you for taking the time to leave your feedback. We're sorry to hear the sandals weren't a good fit and that the heel strap was too short for you. We understand how disappointing that must have been.
We appreciate you sharing your experience and will make sure your comments are passed on to our product team for review. Thank you again for your feedback.
Reply from Daniel Footwear
Thank you so much for your review.
Excellent prices great service
22 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
First class service!
Great product, really good service and prompt delivery. Thank you!
23 June 2026
Reply from Daniel Footwear
Thank you so much for the review, happy to hear you are pleased with your order.
Reply from Daniel Footwear
Thank you so much for the review.
The shoes arrived and I like them!
22 June 2026
Reply from Daniel Footwear
Thank you so much for the review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.