Daniel Footwear Reviews

18,105

•

4.4

Shoe Store

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,630 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, describing them as well-made, comfortable, and stylish. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly and well-packaged, all at good, reasonable prices. However, some customers noted issues with their orders, such as receiving incorrect sizes, wrong items, or products with manufacturing defects. A few people were dissatisfied with having to cover return costs, particularly for faulty goods, and some experienced difficulties with the return process or missing deliveries.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting good quality, comfort, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers generally report positive experiences with product quality, often describing items as well-made,... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy online ordering process,... See more

Price

Customers consistently note positive experiences with price, often finding products to be reasonably priced... See more

Reviews shaping this summary

Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more

Company replied

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more

Company replied

I ordered my thong sandals in the hope that they would be stylish AND comfortable. Thankfully they are made of soft leather which gave them an instant comfortable feel but, walking in them was not so... See more

Company replied

The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more

Company replied

Company details

Shoe Store

Information provided by various external sources

Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.

Contact info

4.4

Excellent

18K reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Ankhway

ankhway.com

4.5

(8K)

Rubbersole.co.uk

www.rubbersole.co.uk

2.8

(8K)

Halara

thehalara.com

(459K)

Miracledeparis

miracledeparis.com

3.8

(1K)

smooche

smooche.com

4.5

(7K)

Joom

joom.com

2.2

(17K)

Jones Bootmaker

www.jonesbootmaker.com

4.5

(33K)

Secret Sales

www.secretsales.com

4.2

(27K)

4.4

All reviews

(18,105)

1,631 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 8, 2026

I’m satisfied with my purchase

I’m satisfied with my purchase. Good quality and great design.

15 June 2026

Reply from Daniel Footwear

Jul 9, 2026

Thank you so much for your review.

Jul 7, 2026

Easy to orderl went well with delivery…

Easy to orderl went well with delivery so all good

15 June 2026

Reply from Daniel Footwear

Jul 9, 2026

Thank you so much for your review.

Jul 7, 2026

Great service

15 June 2026

Reply from Daniel Footwear

Jul 9, 2026

Thank you so much for your review.

Jul 7, 2026

Great prices and fast delivery.

26 June 2026

Reply from Daniel Footwear

Jul 9, 2026

Thank you so much for your review.

Jul 6, 2026

Love my new sliders!

Great service great sandals would use again super fast delivery as well. 🙂

26 June 2026

Reply from Daniel Footwear

Jul 9, 2026

Thank you so much for your review.

Jul 6, 2026

I puchased shoes in mill hill shop…

I puchased shoes in mill hill shop which fitted great and I am very happy with them.
I bought the sandals online same size a shoes from shop. THe sandals I bought online did not fit at all. too big .
delivery and return was excellent but money taken off for refund was disappointing.

26 June 2026

Reply from Daniel Footwear

Jul 17, 2026

Thank you for your feedback. We're pleased to hear you're happy with your shoes and that your delivery and return experience was positive.

We're sorry the sandals didn't fit as expected. Please note that a £2.50 return fee is deducted from refunds to help cover the cost of the return. We appreciate your feedback and hope to welcome you back again in the future.

Jul 6, 2026

Excellent

Easy to purchase through website, excellent delivery experience.

26 June 2026

Reply from Daniel Footwear

Jul 9, 2026

Thank you so much for your review.

Jul 6, 2026

Ok thanks

Wasn’t great just normal delivery

25 June 2026

Reply from Daniel Footwear

Jul 17, 2026

Thank you for your feedback. We're sorry to hear your delivery experience didn't meet your expectations. We appreciate your comments and will take them on board as we continue to improve our service.

Jul 6, 2026

Lovely sandals, just as described

Received in good time . Exactly as advertised. Lovely soft leather tan sandals , and a little bit off too, in sale.
Thanks

25 June 2026

Reply from Daniel Footwear

Jul 9, 2026

Thank you so much for your review.

Jul 5, 2026

Good price and excellent delivery time

25 June 2026

Reply from Daniel Footwear

Jul 9, 2026

Easy all round - found what I wanted ordered and paid - arrived as indicated - no fuss 👍

24 June 2026

Reply from Daniel Footwear

Jul 16, 2026

Thank you so much for your review.

Jul 4, 2026

Gorgeous sandals, great quality

24 June 2026

Reply from Daniel Footwear

Jul 16, 2026

Thank you so much for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look