Daniel Footwear Reviews

18,105

•

4.4

Shoe Store

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Review summary

Created with AI, based on recent reviews

Evaluating 1,630 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, describing them as well-made, comfortable, and stylish. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly and well-packaged, all at good, reasonable prices. However, some customers noted issues with their orders, such as receiving incorrect sizes, wrong items, or products with manufacturing defects. A few people were dissatisfied with having to cover return costs, particularly for faulty goods, and some experienced difficulties with the return process or missing deliveries.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting good quality, comfort, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers generally report positive experiences with product quality, often describing items as well-made,... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy online ordering process,... See more

Price

Customers consistently note positive experiences with price, often finding products to be reasonably priced... See more

Reviews shaping this summary

Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more

Company replied

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more

Company replied

I ordered my thong sandals in the hope that they would be stylish AND comfortable. Thankfully they are made of soft leather which gave them an instant comfortable feel but, walking in them was not so... See more

Company replied

The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more

Company replied

Company details

Shoe Store

Information provided by various external sources

Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.

Contact info

4.4

Excellent

18K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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All reviews

(18,105)

1,461 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Jul 2, 2026

Lovely quality
Great price
Selected next day delivery and delivered as requested
Thank you!

9 June 2026

Reply from Daniel Footwear

Jul 2, 2026

Thank you so much for the review!

Jul 1, 2026

Shoes came up small

9 June 2026

Reply from Daniel Footwear

Jul 2, 2026

Thank you for your review.

We're sorry to hear that the shoes were too small for you.

Unfortunately, fit can vary between different brands and styles, even when ordering your usual size. If the shoes are unsuitable, you are welcome to return them in accordance with our returns policy, provided they remain unworn and in their original condition.

We appreciate your feedback and hope we have the opportunity to assist you again in the future.

Kind regards,

Daniel Footwear

Jul 1, 2026

Where else can you buy a magnificent…

Where else can you buy a magnificent pair of purple suede boots in flaming June?
I had been looking for purple suede boots for a long time. They appeared online with Daniel! My heart missed a beat! I ordered and they arrived really quickly! So comfortable and exactly what I wanted. Thank you Daniel for completing my outfit!

8 June 2026

Reply from Daniel Footwear

Jul 1, 2026

Thank you so much for the review!

Jun 30, 2026

Delivery very fast

19 June 2026

Reply from Daniel Footwear

Jul 1, 2026

Thank you so much for the review!

Jun 30, 2026

Efficient delivery and very good value

19 June 2026

Reply from Daniel Footwear

Jul 1, 2026

Thank you so much for the review!

Jun 29, 2026

Easy to order

Easy to order. Good quality products,
despatched quickly.

Arrived quickly and were exceptional value for money. I am delighted with my purchase and look forward to shopping at Daniel Footwear in the future and have already recommended to friends 😊

18 June 2026

Reply from Daniel Footwear

Jul 1, 2026

Thank you so much for the review!

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