Dacombes Of Wimborne Reviews 

1,823
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, helpful, and professional, making every interaction pleasant and efficient. The service is frequently highlighted as excellent, with many appreciating the seamless process from product selection to expert installation. People often note the prompt and careful delivery, ensuring appliances are set up perfectly and old ones removed without fuss. Reviewers also value the easy ordering process and the extensive range of products available, often finding competitive prices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and helpfulness... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the promptness and efficiency of... See more

Product

Users describe positive interactions with product, often highlighting the helpful advice and knowledge of... See more

Order

People report positive experiences with the ordering process, finding it effortless whether done in-store,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,823)

253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Dishwasher

Excellent service in finding the right product and associated stainless steel door front. Delivery and installation service team were great. Would definitely recommend.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

What a pleasure to deal with this…


What a pleasure to deal with this Company. They are very pleasant and helpful and I cannot fault the service I have been given. The engineers who installed my washing machine were so helpful and took care to make sure everything was okay before they left.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Purchase and installation of double oven

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as one became available.
The installers were very friendly and efficient. The called us just before arrival and arrived within the agreed time slot. The old oven was removed and the new one installed and tested. All packaging was removed and the area left clean and tidy.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Just lovely service from start to finish, from the purchase of my oven, to delivery and installment. Great to have a shop that's traditional, knowledgeable, and of good value on my doorstep. Lots of modern tech in-store too.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I can’t recommend Dacombes highly enough. You simply couldn’t ask for more; best price, helpful advice, great communication, fast delivery and expert installation, all from a local business. Five star service.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Speed of service

Speed of service, one week from ordering to fitting.
Notification for fitter arrival time and efficiently of fitting dish washer. Very pleasant polite fitter who gave instructions for use

31 January 2026
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS SERVICE THROUGHOUT.

Helpful and knowledgeable service at the store with the staff having a thorough knowledge of the product.
The fitting of the built in Dishwasher was carried out in an efficient and professional manner by two polite and helpful fitters who were a credit to the company,
Highly recommended company.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

On time delivery and installation, great staff

Easy ordering, on time delivery and installation.

Might sound strange (or maybe not) but so different from the impersonal high street/shopping center/online stores.

More like the service you get from a friendly village store - but with the stock, capability and competitive pricing!

This applied from ordering through to delivery and installation!

Basically why pay more for less elsewhere!
Highly recommended

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Joe and Kieran were very polite and efficient. They installed our new machine very quickly with minimal disruption. Over all we commend Joe and Kieran and Dacomes and if we need another appliance we will come back. Many thanks. Robert Vincent

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Better than John Lewis

Looking for a new cooker hood, we went first to John Lewis at Home in Poole and were disappointed to find not a singe cooker hood on display in their large kitchen appliance department. So we went to Dacombes in Wimborne, where we found two models of cooker hood on display and helpful sales staff. We chose one and it was delivered and fitted 8 days later by two very polite and helpful Dacombes fitters.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

New TV Installation

Brilliant customer service from start to finish. Ordered TV on phone. Delivered & fixed up today with all streaming services.
Kindly carried my old phone & table to garage.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with washing machine

Needed a new machine & went to dacombes spoke to a very nice man called paul he was so helpful & showed me the best machine for my needs
He was so knowledgeable & answered all my questions he even managed to arrange to have my machine delivered before the original date
The washing machine delivery men were very helpful polite & efficient I would definitely use dacombes again & would happily recommend them to anyone

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

The title says it all. Exceptionally good communication and our dishwasher was fitted by an exceptionally good fitter who was extremely pleasant and helpful. And the price was the same as most of the big online sellers. Dacombes will be our go to store when we need another appliance.

24 January 2026
Unprompted review
Rated 4 out of 5 stars

When we visited the showroom we were…

When we visited the showroom we were attended to promptly and shown the items we were looking for, a washing machine. Our questions were answered professionally and after making a decision the paperwork was finished quickly with us leaving with the date of installation. We were phoned half an hour before 2 guys arrived during the alocated time. The job was done brilliantly with no mess and we are very satisfied with the whole experience

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Start to Finish

In store service very helpful and arranged delivery and removal of old appliance.
Delivery men called in advance to say on the way, quickly removed old oven and installed new, checked that it was working.
They even found time to advise me on the most suitable dishwasher that we will be purchasing in the near future. We will definitely purchase from Dacombes of Wimborne.

19 January 2026
Unprompted review

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