Custom Cans Reviews 

468
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how product modifications and custom cables significantly enhance headphone sound quality, making music more open, clear, and dynamic. Many people note their headphones sound much better, with improved bass, clarity, and overall immersion, often surpassing expectations. The quality of products, including cables and mod kits, is consistently praised for being excellent and well-made. Reviewers commend the company's efficient, friendly, and professional service, noting excellent communication and support. Delivery is often fast and timely, with many customers receiving orders quicker than anticipated, and customization options are highly valued.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality of cables,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the superb quality of headphones and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality, efficiency, and... See more

User experience

Customers had positive experiences with user experience, finding products easy to fit and use, as highlighted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After replacing the original dampers with Custom Cans filters, my HIFIMAN Sundara truly came alive. The sound gained openness, clarity, and a wonderful sense of flow — it now feels effortless and fu... See more

Company replied

Rated 5 out of 5 stars

Outstanding Headphone Magicians who know their sht! I had my okay sounding EDITION XS modified by these geniuses..I can't believe they are the same cans. So good, I just had to purchase the already mo... See more

Company replied

Rated 5 out of 5 stars

Getting my cable shipped to western Canada from the U.K took a while, as expected, and was well communicated. My 4-pin balanced XLR cable made an immediate, audible difference on my pair of HD 800 S h... See more

Company replied

Rated 5 out of 5 stars

Custom cans makes a fantastic and affordable way to modify your normal HiFi Headphones and turn them into something truly special. I am honestly shocked at how easy and quick it was to mod my HE400se... See more

Company replied


Company details

  1. Audio Visual Equipment Supplier

Written by the company

We specialise in producing custom headphones, accessories and upgrades for DJs and audiophiles. Our custom cables and modified headphones are all created at our workshop in Cheltenham. Our custom airbrushed headphones have helped many DJs, musicians and gamers gain following. We've also worked with big brands and record labels to produce headphones for their sponsored artists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

468 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(468)

181 reviews in the last 12 months

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Rated 5 out of 5 stars

A well made, affordable cable upgrade

Custom cans fabricated a cable upgrade for my Beyerdynamic DT 1990 Pro headphones. I am very happy with the cable, it feels well made with a premium finish. Terminations are configurable, as is the colour of the outer sheath which is plaited. Thanks go out to Custom Cans for their product.

17 July 2025
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Rated 5 out of 5 stars

I love the custom Litz cables

I love the custom Litz cables. After ordering my first cable I immediately ordered another. It looks great, and is so well built. I can’t wait for the new cable to ship.

16 July 2025
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Rated 5 out of 5 stars

Sennheiser hd565 cable

Uk, please return to the Eu ;) help us save on import taxes and other duty's. Cables are very good, made very nice! Sound is louder with same postion of volume position, campared to stock cable. Sounds a little bit better, more dynamic with better energy.

14 July 2025
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Rated 5 out of 5 stars

Great online videos showing how to

Great online videos showing how to .
Finally after 30 years I learned how to stop fighting to get the cushions onto the cups ( sennhieser hd25) 🤣
Brilliant service , great products fab indie company. Thank you 🤩 I’ll be back at some point for custom cup covers :)

14 July 2025
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Rated 5 out of 5 stars

What a great Company

What a great Company, they provided prompt and helpful advice with no financial reward and which has fixed my issue.
100% reccommended as they are friendly and unlike many audio outfits not acting all superior just normal and friendly advice.
Thank you Kaya and Team

31 July 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect customer support!

I've ordered a modkit v2 for DT770 PRO headphones, but it was missing some copper rings for the drivers. As soon as i notified the shop they had sent me a new parcel with those rings and a very cute apology drawing :D

Also the product itself is wonderful - I don't even need to use an EQ for my pair, they sound perfectly as-is;

Bonus tip for those who want to mod their pair of DT-770s: pick modkit v3 for incredible vocals or v2 for overall great performance with pretty good bass;

(I've bought two modkits for separate testing, i would advise you to do the same if you have an opportunity, grab modkit v2 and an v3 upgrade set (the difference is that you won't pay for the extra pair of copper rings that you won't need for 1 pair)

16 June 2025
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Rated 5 out of 5 stars

Extremely fast turnaround and great…

Extremely fast turnaround and great communication. They did exactly as I wanted with colors on the cable. Shipping was fast and well packaged. The headphones I got sound fantastic and I would absolutely be buying from them again if I need anything.

19 June 2025
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Rated 5 out of 5 stars

Excellent stuff all around!

The headstrap made my Edition XS actually wearable and the Super Grills made my HE400se sound incredible! Prices are fantastic. There was a technical issue when ordering but customer service was responsive, communicative, and they even sent me a cute apology drawing with my order. Fantastic business!

16 June 2025
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Rated 5 out of 5 stars

Fast service

Great communication with the team. And super fast turn around. Received my headphones back only a few days from when I sent my headphones in. Amazing service

13 June 2025
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Rated 5 out of 5 stars

Great service from a great company!

Great service from a great company!
I received the parts I ordered from the UK to the US in a very timely fashion. The parts were packaged well. Just what I needed to mod my Sennheiser HD650 headphones.

12 June 2025
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Rated 5 out of 5 stars

Cable and Mods

Purchased a headphone cable and mod kit for the Senn HD600.
Both items had a positive effect, turning the HD600 into an all-rounder that is now as comfortable with Rammstein and Krokus as it is with Miles or J.J. Cale.
The transaction process was properly conducted by Custom Cans, securely packaged and expedited within their stated timeframe.
Thanks guys, you have my recommendation.

19 June 2025
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