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Crouch Recovery Reviews 

447
•
TrustScore 4.5 out of 5

4.7

Towing Service
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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, friendly, and incredibly helpful during unexpected roadside breakdowns and stressful situations. Many people note that the recovery drivers arrive remarkably quickly, diagnose issues efficiently, and handle vehicles with utmost care. Some reviewers were happy with the prompt communication and clear, reassuring explanations provided right from the initial phone call. Consumers also mentioned that the dedicated team consistently went above and beyond to ensure safe transport home for everyone involved. Reviewers repeatedly emphasized how comforting it was to receive such reassuring support when facing difficult vehicle emergencies on busy motorways.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast response times and professional... See more

Staff

Clients share positive opinions on staff, highlighting the knowledgeable, friendly, and professional service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service After my pride and joy broke down today and calling my roadside recovery which were useless… Crouch Recovery couldn’t have been more customer friendly, professional, and on scene wit... See more

Rated 5 out of 5 stars

After a terrible experience with RAC sending recovery vehicles unable to transport my motorhome, we eventually received a Crouch Recovery. The driver, Lee Macness was wonderful. Very calm and re... See more

Rated 5 out of 5 stars

Having broken down on the A14 14/9/25 late afternoon and pouring with rain, Crouch Recovery arrived to recover my 7.5 ton lorry with a valuable cargo inside and got me home to Colchester. Thanks t... See more

Rated 5 out of 5 stars

Ryan @ Leicester car body repairs, we had a van give up on us , made the call and recovered within the hour , great communication and the care to the van that was taken was second to none, went over... See more

Company details

  1. Towing Service

Information provided by various external sources

Established in 1948. Crouch Recovery is one of the largest & fastest growing Recovery Operators in the United Kingdom & mainland Europe.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

447 reviews

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4.7

All reviews

(447)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

I waited all day from 9am for a…

I waited all day from 9am for a recovery of another company 🙃 which let me down,in the end I called crouches and they where with me in an hour, u should of called crouches in the first place. I will if I break down again good service

7 March 2024
Unprompted review
Rated 5 out of 5 stars

What a mad day today

What a mad day today! Made so easy by crouch, after I was left stranded on the busy A1, ohhh and the backlogs of traffic what a mess, I couldn’t believe how quick crouches got on scene took control and cleared everything and got me back safe what a job 100🏆

14 February 2024
Unprompted review

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