Credit Style Limited Reviews 

559
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were let down by their experience overall. Consumers frequently received unexpected billing letters and aggressive phone calls demanding payment for debts they did not recognize, never incurred, or had already completely settled elsewhere. People found the overall customer service extremely frustrating, frequently describing staff members as unhelpful, unprofessional, rude, and nearly impossible to reach when trying to resolve disputes. Though some individuals faced very stressful encounters, a small group of reviewers were happy with specific staff members who listened carefully and successfully cleared incorrect charges from their records. These helpful representatives provided reassuring assistance to customers seeking clarity on complicated account situations.

What people talk about most

Payment

Customers had negative experiences with payment, reporting frustration over unexpected demands and... See more

Customer communications

Reviewers mention negative feedback about contact, highlighting that phone calls are frequently ignored and... See more

Customer service

Consumers express deep frustration and dissatisfaction regarding customer service interactions. Reviewers... See more

Staff

Users describe negative interactions with staff, expressing widespread frustration over rude and unhelpful... See more

Claim

Clients share negative opinions, consistently reporting frustration with receiving unexpected communications... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I contacted Credit Style today to discuss why a letter had arrived 7 days after it was dated. I provided my name address and CS ref. he asked for my mobile which i refused to give as this is not par... See more

Rated 1 out of 5 stars

SCAM! Horrible people, gave me a true anxiety attack for lies. We got a bill in my husbands name to owe money to British Gas, last bills were in my name and last time he had an account was many years... See more

Rated 1 out of 5 stars

Trying to chase a debt on a property that is nothing to do with me, in a town I've never visited. Sent an email and followed up with a phone call, and surprisingly got through to someone who said... See more

Rated 1 out of 5 stars

SCAMMERS! I have received a letter, email & phone calls chasing over £1000 on behalf of "their client " British Gas for electricity. Firstly, my name isn't on any British Gas bills as I don't de... See more

Company replied


Company details

  1. Debt Collection Agency

Written by the company

At Credit Style, we always maintain a customer focus and offer more flexible systems than the industry norm. We believe approaching debt recovery in this way increases client satisfaction and ultimately delivers better results. As such, we are proud to see our reputation for hard work and strong performance is continuing to grow. Our experienced team of collectors and credit management professionals regularly help businesses recover funds, taking away a time-consuming but essential task so they may focus on their own business priorities.


Contact info

1.2

Bad

TrustScore 1 out of 5

559 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 1 week

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1.2

All reviews

(559)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam company

Just received a scam letter saying the property had outstanding debt to a defunct energy supplier (now owned by British Gas). Contacted BG and they've confirmed this is inaccurate and a scam.
Letter was also falsely dated with a pay by the received date otherwise more charges would apply.

1 March 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely Shocking Customer Service!

Absolutely Shocking Customer Service. There is no way in contacting this company. They DO NOT respond at all to email, telephone messages or phone calls no matter how many times you try and contact them. How on earth is anyone supposed to get in touch with them? PLEASE AVOID THIS COMPANY IF YOU CAN!

1 March 2023
Unprompted review
Rated 1 out of 5 stars

Scaremongering

Got a letter today saying I had had repeated requested to bring my account up to date - not true . Had until today to reply and prevent further action being taken . Ridiculous.

24 February 2023
Unprompted review
Rated 1 out of 5 stars

God knows why they've called me

These Cowboys rang me this morning and left a message saying they are sorry they missed me, I have no debts I don't own my own home and I have a perfect credit score on Experian and no accounts that I don't know about. I've tried emailing them but you can't complete the contact form without an account number that I don't have because I don't owe any money to anyone, to say they have annoyed me would be an understatement as I don't want to be taken to court for monies I don't owe and have never been sent any correspondence about, shouldn't be allowed if they have a genuine claim it should be out in writing not cold calling me on a Saturday morning leaving me confused by the whole situation, bunch of Cowboys

21 January 2023
Unprompted review
Rated 1 out of 5 stars

If i can score them zero i would

If i can score them zero i would, this business must be running a scam, they dont answer the phone and dont respond to 20 messages, the money is disputed and i think they ignore people so they look like they get debts paid or give them an excuse to escalate they should be shut down

9 January 2023
Unprompted review
Rated 1 out of 5 stars

If I could mark then a zero I would

If I could mark then a zero I would. I don't even know if they are a scam or not. They say I owe money related to an energy company that went bust but the information they sent us was totally inaccurate including the original account number, and what they said I owed. The quality of their first communication immediately went into the offensive stating that I could go to court if I ignore. So we sent them a letter and we never got no response. We tried to call many times but no one answers. We also get alarming text messages but they never phone to try to talk. Then they put on to a Law company which actually is part of their company anyway. We asked British Gas about this and they suggested that we ignore them as it doesn't sound real. I don't trust them and I don't want to be scammed if I provide more contact details than they already have.

25 January 2022
Unprompted review
Rated 1 out of 5 stars

The company doesn't respect any…

The company doesn't respect any customers. I rang them 5 times , send them 3 letters , and 3 emails. When I managed to call them they said that they don't have any communication from me. Shocking , unprofessional behavior for company regulated by Credit Services Association and Financial Conduct Authority

10 February 2022
Unprompted review
Rated 1 out of 5 stars

This is the most incompetent company I…

This is the most incompetent company I have ever experienced. They contacted me claiming I owed simplicity energy in administration £233 my last bill from simplicity said I owed £83 spent hours trying to contact them when I eventually got through found out they deliberately changed my address to avoid me being able to contact them. Send documents showing what I owed paid the £83. Now started chasing for the £150 again claim they have never heard of me so here we go again this time I am charging my time and am going to chase it through the small claims court. I am going to use the directors listed personal address's to give them some of the grief they have given me.

13 November 2022
Unprompted review
Rated 4 out of 5 stars

Not scammers

Not scammers; but very hard to contact. They buy debts; in my case, it was to an electricity company that had gone bust with an outstanding disputed bill to me. I was advised by the company that took over my supply that, although that bill had been excessive [showing usage I reached months after they went down] I'd be better off to pay it rather than buying those months of power at the new company's higher rate. I couldn't get hold of the bust company, and Credit Style appeared - with alarming messages by text and post. I spent a long time leaving all kinds of messages, with no response. I was alarmed and annoyed. Eventually Credit Style called me and I explained my problems with their terrible systems. Everyone I have spoken to has been great, helpful, exemplary. I arranged a payment schedule, and when Saul called today for the second instalment he asked me at length if I was sure I could afford it (standard, but I believe these people care) and then suggested a reduction if I could pay it all now (as I flatly refused to use their website). It was a decent offer, and I did it.

8 November 2022
Unprompted review
Rated 1 out of 5 stars

Credit Style Limited are usually acting…

Credit Style Limited are usually acting for recover agencies like Debt Recovery Plus - but it's a revolving door of the same directors. They are also listed in a dodgy film scheme which is basically (Big Screen Productions/Waterloo Film Partners 1+2) a tax dodge.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Wow,i was struggling paying back a…

Wow,i was struggling paying back a bounce back loan with Barclays. Also struggling with mental health. They contacted me having passed on the debt from barclays who were useless i might add. Ive spoke to 3 of there super visors now. Emma, Ryan and Aiden. What amazing people and so helpfull. They made me feel so much better and were so sympathetic. More concerned about make things work for me and my family than drainimg any money i have. Thank you so much

2 November 2022
Unprompted review
Rated 1 out of 5 stars

Received a letter from Credit Style…

Received a letter from Credit Style claiming I owe £60 to Auxillis Limited that I have never heard of and never used. I sent a message to Auxillis Limited asking to confirm if the claim is true or not. I will not waste my time talking to Credit Style as I suspect 100% they are a fraudulent scamming company. Sadly many elderly and vulnerable people will fall for their lies and evidently lose money. Why this company is still trading is beyond me.I have reported this to Action Fraud Police.

22 October 2022
Unprompted review
Rated 1 out of 5 stars

Disgusting

Absolute joke of a company after ringing numerous times leaving 3 voicemails and emails I finally got through to a completely rude advisor who told me I hadn’t left 3 voicemails only the last voicemail was logged and now gave a ccj slapped against me because I couldn’t get hold of anyone 🤬

18 October 2022
Unprompted review
Rated 1 out of 5 stars

Call Trading Standards

Call Trading Standards - they will help you sort this out! Keep all of the evidence and ask Creditstyle for an Subject Access Request everytime - they will have to send you transcripts of the calls and contact - use this to take to Trading Standards - DO IT!! Do not let them get away with it. Citizens Advice will also help!

21 October 2022
Unprompted review
Rated 1 out of 5 stars

Parasites.

Chasing me for money I don't owe on behalf of a business I don't use and haven't used in over 8 months. The company in question is Elavon, who are also a bunch of con artists. No bill from Elavon has ever been sent requesting this money. So no idea why they have set the debt collectors on me. You need to go back to Elavon and sort out their incompetence.

10 October 2022
Unprompted review

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