We've been with CoverForYou for over 3 years now on a multi-trip plan, and cannot recommend it highly enough. Thankfully, we've only ever had to claim on it once due to cancelled flights writing off o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've used coverforyou for travel insurance quite a few times but have never had to contact them by phone before today. The call was answered immediately after i chose from the initial selections and s... See more
I called up to cancel a policy as I had found another provider who was cheaper. The guy (didn't ask his name) was friendly, personable and professional. He made the whole process smooth and easy.... See more
Dexter was the agent who answered my call he listened then took the necessary action to resolve my issue and explained in a way I understood. Would recommend both the company and Dexter to anyone
Company details
Information provided by various external sources
CoverForYou are an online travel insurance specialist. We aim to offer some of the best value insurance products in the UK and abroad by ensuring our products are the perfect balance between price and benefit levels.
Contact info
4.6
Excellent
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Really user friendly website
Really user friendly website. Lots of information written without jargon and easy to understand.
1 September 2024
Unprompted review
superb level of assistance obtaining policy
superb level of assistance setting up a policy and provided multiple insurance options which I was able to review before purchase. Many thanks for the time spent and the clarifications provided around several of the medical questions.
30 August 2024
ONCE AGAIN ABSOLUTELY FANTASTIC SERVICE…
ONCE AGAIN ABSOLUTELY FANTASTIC SERVICE !!! This time I got Thomas honestly your staff are soooooo HELPFUL it’s unbelievable
30 August 2024
Great customer service
Phone call was answered within a few rings. Mikhala sorted my request for some changes on my holiday insurance, within 5 mins!! Great service
29 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the Mikhala to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
Phone was answered quickly not kept…
Phone was answered quickly not kept waiting, all queries answered quickly and efficiently.
29 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto Tomas to let him know you are happy with the service he provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits!
You can access the club at https://www.coverforyou.com/club/
Mihkala was very professional polite…
Mihkala was very professional polite and got the issue resolved within minutes. I don’t usually leave reviews but this is one for the books!
29 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto Mihkala to let her know you are happy with the service she provided.
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Pleased with the service I received
28 August 2024
Extremely easy to follow web-site and competitive prices
Extremely easy to follow web-site, with clear explanations of what you are covered for and not covered. Premiums very competitive and excellent loyalty discounts for repeat customers.
28 August 2024
Polite and knowledgeable sevice received
28 August 2024
Tomas was friendly & helpful & sorted…
Tomas was friendly & helpful & sorted my query quickly
28 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Call answered really quickly and query…
Call answered really quickly and query resolved speedily! Much appreciated.
28 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Easy to apply
28 August 2024
Excellent Service!
I contacted Cover for you to amend our travel insurance policy due to a recent health problem. I phoned Cover for you and spoke to a wonderful lady named Zyreena. She was so helpful, very understanding and made the anendment to our policy effortless.
27 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
ins renewal
Found it a bit of a pain cancelling one policy just to start another, just to remove an option missed on renewal, they now have £700 of my money and have to wait for the £411 refund. The guy i spoke to was very helpful and professional but the phone line was awful, sounded like i was talking to a dalek
27 August 2024
Spoke to Nicky today in relation to my…
Spoke to Nicky today in relation to my policy and very happy with the customer services provided. It was also very quick to reach someone with almost no wait time. Thank you
27 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
Very patient and helpful agent
27 August 2024
Reply from CoverForYou
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of Cover For You for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club at https://www.coverforyou.com/club/
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