We are very happy with our two sofas delivered today. Our whole experience has been excellent and we would recommend the Cotwold Company. Siu-Pai and Derrick delivered our sofas and were both, profes... See more
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When you get a Cotswold van arrive you know the delivery will be a good experience Gary and Anaya were very friendly and a helpful delivery team 5* goes to Gary PLEASE STOP USING BJS as part of... See more
Company replied
Staff in the Bath store were extremely helpful in the selection and order process. The delivery drivers Earle and Mark were great too. They unpacked the items and took away all the packaging. I rea... See more
Company replied
We knew what we were looking for having researched online and although the store in Bath didn’t have the particular furniture we wanted we were able to see the range and colour we wanted. Christina wa... See more
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Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Northgate Street 12, BA1 5AS, Bath, England, United Kingdom
- 01225 965805
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Great customer service from Sal who…
Great customer service from Sal who went through all our options with ideas as well

Reply from The Cotswold Company - Bath
What a wonderful experience we had with…
What a wonderful experience we had with Siu-Pai and Simon K. delivering our lovely tables from Cotswold Company. Exceptionally friendly, polite, and good-humoured. Unboxed outside our home to reduce the mess, carried our bedside tables up flights of stairs with no hesitation, and wanted to make sure we were pleased with our purchases. Just a brilliant experience with these two men.

Reply from The Cotswold Company - Bath
Super efficient ordering service from…
Super efficient ordering service from the Bath team. V helpful and informative.
Delivery wise Gary and Jake delivering our order were great. Polite, helpful, efficient and effective at everything they did during delivery.
Would very much recommend!

Reply from The Cotswold Company - Bath
My furniture order no 6592003
My furniture order no. 6592003 was delivered on time with great care by Charlie and Kyle J
They were friendly, respectful and carried the furniture into my house with care and respect for my house too.

Reply from The Cotswold Company - Bath
First class service from the Cotswold…
First class service from the Cotswold Company, from the very helpful staff in the Bath office to both the delivery drivers Kyle and Stuart who were really polite and helpful. Would highly recommend them.

Reply from The Cotswold Company - Bath
Delivery Service
Rich and Daz arrived on time and were polite and courteous during the delivery. They did a brilliant job building the wardrobe right where we wanted it and gave advice on how to look after it and the 7 drawer chest that came with it.
Thank you!

Reply from The Cotswold Company - Bath
Very knowledgeable and helpful staff in…
Very knowledgeable and helpful staff in store. Delivery time was slightly quicker than quoted. Earle and Mark were great bringing the sofas in and checking them over with us. Very good delivery team. Very happy with the sofas - excellent quality.

Reply from The Cotswold Company - Bath
Kate was really helpful and spent…
Kate was really helpful and spent considerable time with us,which enabled us to make decisions and place two orders.
The furniture on display was exceptionally good.

Reply from The Cotswold Company - Bath
Great from start to finish
We visited the Bath store as wanted to see the furniture before purchasing. Great experience, very helpful and accommodating. Excellent updates on expected delivery times and it was delivered sooner than originally informed. Charlie and Kyle J came to deliver and build the furniture. They were quick and efficient and very accommodating when we weren’t quite sure where to have the wardrobe.
We returned one item as it wouldn’t fit and we were swiftly contacted to arrange refund.
Recently ordered from Cotswold…
Recently ordered from Cotswold Furniture company and from ordering to delivery the whole process was easy with regular delivery updates. Delivery was on time and the delivery guy Gary was really good. Had the bed up in no time and on his own.
excellent and polite service
Gary and Mike were polite, professional, efficient and quick, Perfect delivery!
Charlie and Kyle J did a great job in…
Charlie and Kyle J did a great job in delivering a king size bed to a room with really awkward access. They were friendly and got the job done quickly.
Excellent delivery efficient and polite
Very good advice in the Bath store. Very helpful. The delivery was right on time. They were very efficient and polite. I am impressed with the quality of the furniture
Another delivery by Siu-Pai and Mark…
Another delivery by Siu-Pai and Mark completed on time and efficiently. Slight blemish on the wardrobe but we can live with it.
Excellent service and product
Excellent service and product. Great delivery service with Matt H and Simon K.
From Ordering in the shop to perfect…
From Ordering in the shop to perfect delivery by Gary and Jake.
Great experience
Ian & Lucas were 5 stars, as is the Cotswold Company.
Thanks for a seamless and enjoyable experience
Ian and Lucas very helpful delivery…
Ian and Lucas very helpful delivery crew 5 star
Excellent customer service and quality…
Excellent customer service and quality furniture
I had a problem and the Bath store explained how it would be sorted
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