Convey Law Reviews 

8,316
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note that the staff provides exceptionally helpful, friendly, and prompt support throughout the entire property buying or selling journey. Consumers truly appreciate the clear communication, professional expertise, and reassuring guidance provided by the team from start to finish. However, some people mentioned that communication could occasionally be slow, making it difficult to reach the right person when needed. A few other people also felt that response times fell short of expectations and experienced frustrating delays during busier transaction periods. Reviewers also noted that online systems or paperwork requirements sometimes required additional follow-ups to resolve.

What people talk about most

Service

People report positive experiences with service, highlighting efficient communication, helpful staff, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as responsive, helpful, and... See more

Response time

Reviewers mention positive feedback about response time, highlighting prompt communication and regular... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive and supportive agents who... See more

User experience

Customers report positive experiences with user experience, noting that the overall process was smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service we have received from Jodie has been phenomenal. Weekly, often more, updates on every step of the way. Helping with so many queries along the journey with our sale from all parties involve... See more

Company replied

Rated 5 out of 5 stars

Convey Law have been great and we've had a pretty smooth experience, Jasmine Jones has been in contact with us often and any help we needed or questions she has replied promptly and clearly. The only... See more

Company replied

Rated 5 out of 5 stars

We instructed convey law, 6 weeks into a purchase as our old solicitor hadn’t even begun work. We were assigned Hollie, and Yanny. Every single Wednesday we were updated, emails answered promp... See more

Company replied

Rated 5 out of 5 stars

I am writing to say a huge Thank You to Maryam Begum for her incredible support during my recent property remortgage. She made the intire process smooth, clear, and stress-Free. I really appreciat... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Legal Services

Written by the company

Convey Law is an innovative, award-winning and industry-leading specialist and nationwide conveyancing legal practice. Our philosophy is to be the very best at what we do and to exceed client expectations. We are regulated by The Council for Licensed Conveyancers and sit on the Board of Directors of the Society of Licensed Conveyancers. We have fine-tuned our revolutionary IT systems and procedures to provide the best possible conveyancing service for our clients. Every client is looked after by a dedicated, specialist Conveyancer, ensuring a personal, consistent and professional service. We look forward to working with you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 71% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(8,316)

1,186 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, responsive and thorough

I had a very positive experience with Anthony Murphy during my remortgage. He took over my case after I raised some concerns and dealt with my queries clearly, promptly and professionally. He carefully clarified the fees and requirements, corrected errors where necessary, and kept me informed throughout the process. The remortgage, including the full repayment of my Help to Buy equity loan, was completed smoothly and successfully. I would be very happy to recommend Anthony for his professionalism and helpful approach.

1 September 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Peace of mind

Convey law were really good at keeping me up to date on the mortgage process. Special thanks to Anthony for his great client service.

1 September 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Anthony Murphy helped us with the…

Anthony Murphy helped us with the conveyencing for our remortgage. The process was extremely smooth and we remortgaged on schedule.

1 September 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

I had a great experience with Convey…

I had a great experience with Convey Law during my remortgage. Anthony Murphy managed the whole process and was professional, efficient and always quick to respond whenever I had a question.

Everything went smoothly and was completed on time. I really appreciated Anthony’s help throughout the process and would definitely recommend Convey Law.

1 September 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 3 out of 5 stars

Disappointed

The service provided by Sophie Carey, my Conveyancer was efficient and Sophie always replied to my queries promptly and clearly.
However, all other aspects were well below par. The onboarding process via their Welcome Pack was arduous and not user friendly whatsoever, causing elements of stress from the outset. Convey Law's other processes also need improving, such as informing clients of charged work prior to it being completed (and not just saying 'this work has been undertaken and the cost is x'). My final bill was significantly more than the original quote. Please quote accurately.
Also, when my solicitor was off on annual leave, there was zero communication with the solicitor covering, despite being told I'd receive a call back, and despite the estate agent also emailing twice for an update. Right at the very end, my completion statement was issued with many errors that I queried, which were then taken off as they were either duplicates, or for costs I hadn't requested.
Sadly, it was very stressful and apart from Sophie, I would not recommend Convey Law whatsoever.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

The service provided by conveyor

The service provided by, my Conveyancer was very slow, took 10 months for my flat to go through. It took them weeks sometimes to review and reply back to the sellers Solictor's, there was no proactive actions taken by them to contact the seller solictors on phone to clear queries. Overall would not recommend or use them again. They charged very high fees as well, as I complained but received no discounts as a goodwill gesture either.

2 September 2026
Rated 5 out of 5 stars

Making the unbearable that bit easier!

Excellent communication throughout the whole process of selling and buying our property. Emails were answered quickly and any questions were answered straight away. By having Convey law deal with both selling and purchasing made the stress and anxiety of moving house that bit more bearable.

26 August 2026
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 1 out of 5 stars

The service provided by Convey Law was extremely bad!

The service provided by Convey Law was very poor!
Given the fact we were first time buyers and not part of a chain, everything took ages. Communication was poor- not getting back to us when we ask for help and sending emails that we couldn’t understand at all due to the language used. When asked for clarification we were told “everything is on the document”.
Additionally, lots of extra fees for things we didn’t ask for, and we were charged a lot more than we were quoted for “unseen circumstances” like the fact we had been given gifts from family for the deposit, and for them to check our building insurance- surely these things are standard!
Would not recommend to anyone!

11 March 2026
Rated 5 out of 5 stars

The service provided by Jordan Hartley

The service provided by Jordan Hartley, my Conveyancer, was efficient, friendly, professional and competitively priced. I was kept updated with the progress of my house sale and any questions I had were answered quickly. Overall, I experienced a trouble free sale and I had every confidence in Jordan throughout the process.

30 August 2026
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Sophie Carey was on the ball

Sophie Carey was on the ball, receptive to questions and ensured the process was as smooth as possible. We had a terrible chain experience but she helped us throughout the final stages and kept us sane!

3 July 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Professional and no hassle conveyancing

This was a seamless, stress free process. Anthony Murphy, our conveyancer, was particularly helpful in guiding us through the whole process in just over a month from first contact. Very impressed with their service.

28 August 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Made a complicated process easy

Convey Law helped me with a pair of complicated specialist remortgages, and made the process as frictionless as possible. Communication was excellent throughout, and the online portal made submission of myriad documents straightforward. Recommend.

28 August 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service I received during my flat purchase. Alex was very communicative throughout, quick to respond, and kept things moving efficiently. The whole process was made much easier knowing I could get a prompt response whenever I had a question. Overall, a very good experience and I’d happily recommend!

25 August 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Great service

The service provided by Lewis Greenman, my Conveyancer...was great experience, fast response and always up to date , I can definitely recommend this lawyers 👍👌

26 August 2026
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

I had an excellent experience with my…

I had an excellent experience with my conveyancer, Alex Harris and would highly recommend their services. From start to finish, the customer service was exceptional. They were professional, approachable, and always kept me informed throughout the process.

Communication was clear and timely, and they were always happy to answer my questions and explain anything I was unsure about. I felt completely supported and confident that everything was being handled efficiently and with great attention to detail.

The whole conveyancing process was made much easier and less stressful thanks to their professionalism and dedication. I’m extremely grateful for the excellent service I received and would not hesitate to recommend them to anyone looking for a reliable and helpful conveyancer.

25 August 2026
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Reply from Convey Law

Thank you for your lovely feedback.

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