Conveyancing Index Reviews 

7,237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide clear explanations, guiding first-time buyers through every single step to make the entire process completely smooth and stress-free. Consumers also highlight the very competitive prices and user-friendly website that effortlessly save them significant money on their conveyancing legal fees. However, some customers also noted frustrating issues with recommended solicitors not being accepted on lender panels or providing poor subsequent service. A few reviewers additionally mentioned that after-sales support felt unhelpful and indifferent when they encountered unexpected problems with their property transactions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, patience, and... See more

Service

People report positive experiences with service, often praising the efficient and friendly support provided... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Price

Reviewers mention positive feedback about price, frequently highlighting competitive quotes, transparent fee... See more

User experience

Users describe satisfaction with user experience, highlighting how fast and easy the platform is to navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Debbie has been incredible and very responsive. I have used conveyancing index for many many years and can honestly say their price, service and professionalism is top tier. I will always use them.

Rated 5 out of 5 stars

Polly was extremely helpful, guiding a first time user through the process. Her knowledge and experience was evident as she helped answer the obviously 'rookie' questions and 'tech' phobia giving conf... See more

Rated 5 out of 5 stars

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quote... See more

Rated 5 out of 5 stars

Stacey at Conveyancing Index was outstanding. She took the time to explain all the ins and outs of the process clearly, which made a complicated decision feel much easier. Most importantly, Stacey hel... See more


Company details

  1. Price Comparison Site
  2. Lawyer

Information provided by various external sources

Conveyancing Index is the UK's leading conveyancing quote comparison service. Thousands of satisfied customers save money by instructing discounted rates from the best conveyancers in the UK. We carefully select our partners and secure exclusive discounts for our online conveyancing fees that are not available if you were a high street customer. All of our partner property solicitors and conveyancers are regulated by the Solicitors Regulation Authority or the Council for Licensed Conveyancers. They are fully insured, credit-checked and experts in their field so that you get the best value conveyancing and the highest level of service.

Conveyancing Index

Written by the company

Exclusive Fee Discounts From The Best Conveyancers
We work hard to secure significantly discounted fees from the fastest, most efficient conveyancing solicitors in the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(7,237)

345 reviews in the last 12 months

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Rated 5 out of 5 stars

I am extremely happy with the service…

I am extremely happy with the service provided me. Chandrika from Conveyancing Index has been so helpful in the process of the sale of my flat taking away the worry and giving me confidence in the daunting task of selling my flat.. She has provided guidance and sound advice and is organising the contact with my chosen conveyancing lawyer PCS Legal listed on the Conveyancing Index list. Chandrika has also processed the deposit for me to secure the on line quote and provided valuable guidance on the next step. I feel a weight has been lifted and worries diminished with Chandrika's amazing help and guidance.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Debbie Matthew’s was great - knowledgeable and helpful with finding the right conveyancing firm, highly recommend

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Stacey was great at helping me find the right solicitors for my remortgage and purchase! She was able to put me at ease because I had no idea where to start and how to proceed. She also helped me move things along when we hit a stumbling block on my application! I was definitely looked after. Thank you Stacey!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly

Dealt with Debbie Matthew who was efficient and gave clear explanations as to how service works and next steps. Offered a choice of solicitors all at reasonable prices.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Chandrika Vekariya was lovely

Chandrika Vekariya was lovely and polite, patient with our many questions and clear with all her answers. This is a direct review for Chandrika today, had no communication with the law firm we chose as it was only half an hour ago we spoke and confirmed.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional Service

Although, as a landlord, I am familiar with the conveyancing process, Chandrika explained everything clearly and as I would like to think I would explain it to someone else - just the right amount of detail.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Fast, efficient and not bombarded by lots of individual law firms. Easy process with the information you need. Thanks Chandrika

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Chandrika was very helpful on the…

Chandrika was very helpful on the phone. I initially accepted the quote but due to a change in circumstances had to cancel under the 14 day cooling off period. The fee was returned within 7 days.

10 February 2026
Unprompted review

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