Debbie has been incredible and very responsive. I have used conveyancing index for many many years and can honestly say their price, service and professionalism is top tier. I will always use them.
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Review summary
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Conveyancing Index is the UK's leading conveyancing quote comparison service. Thousands of satisfied customers save money by instructing discounted rates from the best conveyancers in the UK. We carefully select our partners and secure exclusive discounts for our online conveyancing fees that are not available if you were a high street customer. All of our partner property solicitors and conveyancers are regulated by the Solicitors Regulation Authority or the Council for Licensed Conveyancers. They are fully insured, credit-checked and experts in their field so that you get the best value conveyancing and the highest level of service.
Conveyancing Index
Written by the company
- Exclusive Fee Discounts From The Best Conveyancers
- We work hard to secure significantly discounted fees from the fastest, most efficient conveyancing solicitors in the UK.
Contact info
4 Old Park Lane, W1K 1QW, London, United Kingdom
- 0203 874 2020
- info@conveyancingindex.co.uk
- www.conveyancingindex.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Quick response time.
Quick response time.
Clear and concise explanations.
Debbie Mathew was pleasant and informative without being pushy.
Very impressed 👏
We are very impressed with how Debbie detailed which Conveyancing/Solicitor Company were most suitable for us, their reliability and distance from home should we feel it necessary to visit their offices
Brilliant so far
Brilliant so far. Debbie was in contact within minutes of me receiving a quote. There was a deposit to pay which she explained fully and I have since issued the instruction.
Outstanding customer service
After using the company website which was beautifully straight forward and saved me £400 off a quote I already had, I spoke to Courtney.
Courtney was fabulous, she explained the process, went through everything that was included, ensuring a like for like to the quote I had received off the site.
It was professional, friendly and seamless and within 15 mins I had instructed a solicitor, giving me peace of mind and a 25% saving off the quote against the one I had got already.
Thank you, here’s to hopefully further stress free communication from the solicitor.
Thank you so very much :)
Do not use
Do not use. They communicate with you before you pay. Then when there's an issue they blank you. The quote appeared competitive, however it was then nearly doubled once instructed. And to-date have received no response from them and no refund of monies paid.

Reply from Conveyancing Index
Very good but not exceptional
They contacted me quite quickly, ran through the information requirements and sent me a list of potential solicitors. Very good but not exceptional.
They were in touch almost immediately…
They were in touch almost immediately after I enquired online and were efficient and informative. Debbie Matthews was very helpful and also referred me to other relevant services.
Chandrika was very professional
Chandrika was very professional and helpful. really quick service and a great price vs what the estate agents had quoted!
Helpful, clear and efficient
Debbie was very helpful, clear and efficient. I would 100% recommend this service.
Debbie matthews is a high flyer and her…
Debbie matthews is a high flyer and her helpful knowledge and silky smooth vocal tones guided me through conveyancing quotes like like an eagle gliding down a mountain.
Debbie Mathews was great
Debbie Mathews was great, she really helped us get a good deal for conveyancing.
The person I dealt with was well informed and very helpful
The person I dealt with was well informed and very helpful. The matter of choosing a solicitor which suited our particular needs was handled quickly and professionally.
Conveyancing quotes…
Quotes were very competitive and sent recieved them immediately. Super easy to make a choice and instruct. Debbie contacted me swiftly and made it really straight forward to arrange.
Efficient and Friendly service
Fast , friendly and easy service from Debbie Matthews
Great from the outset
Debbie was so personable, knowledgeable and professional. She was able to answer all my questions, did not make me feel ignorant or stupid, and left me feeling so much better informed about the process I was about to embark on. Great!
Early days but initial contact went…
Early days but initial contact went well. So far so good
Save your money and hire a professional
Consumers need to be made aware that you will get quotations from firms that are known to be problematic and sadly this has been my experience. One of the firms is notorious for not replying to emails and calls and taking an inordinate amount of time, but they are still used by conveyancing index. (I obviously didn't know this at the time). I referred the failings to conveyancing index and to be honest they weren't interested. The quote I had was for a fixed price of £872 for the sale part of a neighbours garden land. 2.5 months in and the company are not responding, not returning calls and unnerving the seller by retaining title deeds. Then a trainee solicitor advised that following a review of the file the fees would be revised to £1200 + vat. Then 10 days later another review by another trainee and on top of the £872 they would now apply £950 plus vat, more than doubling the quote. By the way this is for transferring a piece of garden land 3m x 4m no searches etc!! I am referring the firm to the regulatory body, but having liaised with Tracy Mulchay of Conveyancing Index she was not interested and they continue to recommend this firm. I've since got a Solicitor in the high street of an expensive part of the south east to give me a fixed price for much less. Save your money hire the professionals, you really don't know what you are getting for your money and there is no recourse. It's a shame as the principle of getting comparision quotes is great but when you need things doing properly you are left out on a limb... Beware!
I would give 0 stars if possible
I would give 0 stars if possible
what a scam - I asked a quote for a land purchase. I got flooded with so many phone calls. I instructed the solicitor through them and it costed me £200 to have this service via them. Then after 2 weeks lender tells me that the solicitor i chosen is not part of panel. I wasted 2 weeks and did bunch of paper work for the solicitor to find out this. Also I had to find out this myself convayance index was certain the solicitor they recommended can provide the service. I’m still waiting for my refund ? I will
deffo contact bank
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