Review of NVQ Level 5 Construction Management with Construction Helpline This is both a review and a heads-up for anyone thinking of doing this course — hopefully it hel... See more
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Review summary
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Reviews shaping this summary
For the last 3 employees who we have needed to obtain CSCS cards we have had issues. Staff pass the test, they have correct Level 1 H&S, all forms are completed and money paid, but they do not proces... See more
Company replied
An absolutely rubbish company. Passed test back in November and despite literally calling every week still no card - they lie to me tell me it's on it's way and still nothing. They say they will cal... See more
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Lives have been negatively impacted by the CEO Umer Mansoor not paying bills or wages. Candidates gave up valuable time and left frustrated and angry as did the trainers and assessors. I and others ar... See more
Company details
- Training Centre
- Career and Education Provider
- Certification Agency
- Construction Company
- Helpline
- Training School
About Construction Helpline Ltd
Written by the company
We are committed to quality training
We maintain an excellent level of quality training through a series of stringent audits from awarding bodies and sector governing bodies in our mission to continually improve our standards that we offer to both learners and employers. What sets us apart is our robust and sustainable quality framework that has been commended by our partners and forms the basis of our training offering.
Free Government Funded Construction Training
At Construction Helpline we offer free, Government funded construction training, giving people the opportunity to build up sector-specific skills and fast-track to an interview with an employer.
All our construction training courses are fully funded and are free for learners. If you’re looking to upskill or reskill within a specific area in the construction industry, then our funded construction training could be the perfect choice for you.
Apply for our current courses
- London - Carpentry, Painting & Decorating, Site Supervision OR Construction Management
- Surrey - Insulation Knowledge
- Devon - Site Supervision
- Liverpool - Site Supervision OR Construction Management
- Lancashire - Site Supervision OR Construction Management
- South Yorkshire - Site Supervision, Contracts & Project Management, Domestic Energy Assessing, Retrofit Co-ordination & Management OR Construction Management
Apply for our Free Government Funded Construction Training
Our CITB courses
As a recognised ATO (Approved Training Organisation) from CITB, Construction Helpline are delivering Site Safety Plus (SSP) courses designed to give all levels of construction workers a means to progress in their career, while maintaining a safe workforce. Whether you are a construction operative or manage construction projects, we have a range of courses that will help you take the next step in your career!
Our Construction NVQs
We also provide a wide range of industry-recognised construction NVQ courses, ranging from level 2-7 in industry-demanding trades. So whether it is Site Supervision, Plant Operations or Construction Management, we have a course for you! And with flexible payment plans available, we provide an affordable route into construction that will allow you to complete your course without any worry regarding affordability.
Discover and book onto our Construction NVQs
Health and Safety Courses
Health and safety are two of the most important things to account for within a workplace. Nowadays, even the most qualified and well-trained professionals are not aware of health & safety protocols or procedures when working. A possible solution? Complete one of our Health and Safety Courses in order to get a certification and promote safety and reduce risk.
A certification from a health and safety course acts as proof that those who wish to work in any industry, whether that’s on a construction site or in an office space, have been properly trained in the health and safety of their respective work environment and hold industry recognised qualifications. Ultimately, taking a health and safety course ensures that working individuals are suitably trained and qualified for the job.
Book Now! Online and Classroom-based Health and Safety Courses
Contact info
Unit 1, Batsworth Road, Mitcham, CR4 3BX, London, United Kingdom
- 0207 199 9800 | 0333 344 7657
- support@constructionhelpline.com
- www.constructionhelpline.com
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Good customer service for my exam page…
Good customer service for my exam page setup, they were very polite with me , thank you very much guys
27 June 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Check your records this sums up this…
Check your records this sums up this company says they have no record of my cscs card check Anthony and to reply in June when problems were in January tells it all DONOT USE THIS COMPANY you'll regret it
10 June 2024
Unprompted review
This business is extremely frustrating
This business is extremely frustrating.
They are trying to deliver bootskill camp courses in the UK but their staff barely speak English.
If you ask a simple question it will confuse them and they will attempt to side step it.
They have no idea what they are doing. They call the same people to enroll multiple times and ask the same bunch of questions.
I am not sure if another company delivers the actual course but if so their outsourced call centre is an absolute catastrophe of a mess. Utter shambles.
They have no idea what postcodes they support, qualified me to enroll several times. Then called hung up, called again to then out me on hold because they didn't know their own course names. Then finally after wasting another hour of my time said they didn't provide courses in the area they previously said they did and asked me to fraudulently out someone else's address down as my own to get funding.
Utter joke. Do not use.
10 May 2024
Unprompted review
What an absolute joke of a company
What an absolute joke of a company, complete scam!
10 June 2024
Unprompted review
they helped everything setting up the…
they helped everything setting up the exam and tech problems
13 June 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
It’s Grate company to train people who…
It’s Grate company to train people who are willing to join in the construction industry.. Great experience.
8 June 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
The environment was safe
The environment was safe, the facilitator was well elaborate, examples were used and illustration during teaching.
8 June 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
assistance with course set up
Ethan Brown was a huge help, Thankyou so much for your assistance with the system check and helping to set the exam set up onto my computer
3 June 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
The customer service and Facilitation…
The customer service and Facilitation were awesome
28 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
I booked a test with the company and it…
I booked a test with the company and it was easy and the presenter was fantastic
23 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Very helpful and great understanding
23 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers. We will work on your feedback.
Regards,
Construction Helpline Team
Excellent live online course with an…
Excellent live online course with an amazing and a very experienced and very helpful tutor. I thoroughly recommend constructionhelpline.com
14 March 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
It was great was really helped by…
It was great was really helped by teacher in induction and the company was great help
16 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Very good experience
Very good experience. Pass in first attempt always recommended.
11 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Very excellent,I learnt alot and the…
Very excellent,I learnt alot and the tutor very co operative
11 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
It was a fantastic experience
It was a fantastic experience. The facilitator was very warm and welcoming
11 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
Worst company ever!!!!!
Worst company ever!!!!!! Do NOT USE
applied and paid for my card over 10 weeks ago still not here. Every time you try and speak to them you get the same excuse. What a load of rubbish
10 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for taking the time to leave a review, although we would like to clarify that we do not have any record of you being a customer of ours. We take all feedback seriously, but we do hope that you can provide us with more information about your experience with our product/service. We strive to provide the best possible experience for our customers and If you could provide us with your contact details or Order id, we would be happy to address any concerns you may have.
Regards,
Construction Helpline Team
Informative course
Informative course, well explained and informally presented.
1 May 2024
Unprompted review
Reply from Construction Helpline Ltd
Dear Customer,
Thank you for your feedback, we are glad our services were to your satisfaction. We thrive on providing exemplary customer service and care to all of our customers.
Regards,
Construction Helpline Team
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