Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very... See more
I bought the Blundstone women’s clogs 2421 size 3 and they delivered promptly. I have had an operation on my back, admittedly nearly 20 years ago. I still need to be careful about my footwear. Bl... See more
Seamless transaction and very fast delivery. Got Adidas campus in a colour no longer showing on Adidas own website, perhaps recently stopped that colour or currently out of stock. Delighted
Company details
Written by the company
Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.
Contact info
1 Horizon Park, Innovation Close, BH12 4FP, Poole, United Kingdom
- store@consortium.co.uk
- www.consortium.co.uk
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, arrived in a few days with good communication.
Would use again no worries.
1 April 2026
perfect shoes and delivery
1 April 2026
Poor returns process
Strong prices and reliable delivery, but the returns process is frankly unacceptable. It took over two weeks—16 days from the point they received my return—to process a refund. That’s an unreasonable delay, and not the kind of hassle anyone should have to deal with.
8 April 2026
Unprompted review
Found a great new online retailer ransaction and delivered on time
Great transaction and delivered on time
30 March 2026
Adidas zx 8000 M.I.G
Absolute brilliant service from payment to delivery,Adidas zx 8000 M.I.G top quality
31 March 2026
Great shoe and fast delivery.
30 March 2026
Great boots, shame about the customer service
My mum bought me an expensive pair of boots as a birthday gift. Because I don’t live nearby, she wasn’t able to get them to me until just after Consortium’s 30-day returns window had closed at which point we realised they didn’t fit. The boots are completely unworn and in perfect condition.
I fully understand that returns policies exist for good reason, and I respect the need for consistency. What’s frustrating is that we weren’t even asking for a refund, just a straightforward exchange for a smaller size. Consortium would have been able to keep the unworn boots, assess eligibility for an exchange and then send out a new pair in the right size. They would have been able to keep our money either way.
When my mum reached out to explain the situation, the response was a polite but firm restatement of their policy, with no attempt to find a middle ground. For a premium retailer selling boots at a premium price, I’d expect a little more goodwill when a genuine, reasonable situation like this arises.
Now we’re left with an expensive pair of unworn boots that don’t fit, and no resolution in sight. It’s left a lasting poor impression and neither of us will be shopping with Consortium again.
If you’re buying gifts for someone who doesn’t live close by, be very aware of how little room their policy leaves for real-life circumstances.
2 April 2026
Unprompted review
I've looked at products on this website…
I've looked at products on this website a lot. They have a large range of well priced products that I'm interested in and often have great deals. The website was easy to use and my purchase arrived quickly and well packaged. Would definitely buy again
27 March 2026
You make a super service...Thank you
27 March 2026
excellent customer service
excellent customer service, very fast delivery and great range, highly recommended!
26 March 2026
Great price and delivery.
25 March 2026
Fantastic price
Fantastic price, brilliant service.
I got my jacket faster than expected
Thank you!
24 March 2026
Satisfied Customer!…
First time dealing with Consortium & I was not disappointed
The Trainers I ordered were exactly as seen Online & were perfect!
Constant notifications at Every stage - from Despatch to Actual Delivery
Overall a very Happy Customer!
23 March 2026
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