consortium.co.uk Reviews 

12,621
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 945 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that items arrive quicker than expected and are carefully packaged. Many people find the products to be of excellent quality and exactly as described, appreciating the wide selection and availability of desired items. Consumers are also very satisfied with the competitive pricing, often finding great deals and savings compared to other retailers, which contributes to an overall seamless and positive service experience. However, some people mentioned issues with order fulfillment, specifically items not being sent or received at all, which led to frustration and a negative experience for those customers.

What people talk about most

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting its speed and efficiency.... See more

Product

Customers had positive experiences with product, often praising the quality, authenticity, and variety of... See more

Service

People report positive experiences with service, often highlighting its quickness and efficiency, with many... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting significant savings and great... See more

Order

Customers consistently note ambiguous experiences with order processing, with many reporting issues such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more

Rated 5 out of 5 stars

I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very... See more

Rated 5 out of 5 stars

I bought the Blundstone women’s clogs 2421 size 3 and they delivered promptly. I have had an operation on my back, admittedly nearly 20 years ago. I still need to be careful about my footwear. Bl... See more

Rated 5 out of 5 stars

Seamless transaction and very fast delivery. Got Adidas campus in a colour no longer showing on Adidas own website, perhaps recently stopped that colour or currently out of stock. Delighted


Company details

  1. Shoe Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Home Goods Store
  5. Skateboard Shop
  6. Streetwear Store

Written by the company

Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(12,621)

908 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Customer supports a bit inconsiderate

Don’t bother signing up with them to get a discount on your first order it doesn’t even work they send you an invalid code and come up with some BS when you call them up on it..

Not a great way to welcome new customers at all.. definitely won’t be buying anything from them again..

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Ordered 9060s New Balance trainers. Box of the trainers was ripped and damaged.

I contact customer service and they only offered for me to return the trainers for a refund but i will need to pay the postage of return.

9 April 2026
Rated 1 out of 5 stars

Wouldn’t even give 1 star

Wouldn’t even give 1 star , I gave the correct address and the company were not interested in even helping to try and sort the fact trainers had been delivered to the wrong location. They didn’t respond to messages . I would advoid . Lost £124.99 . But I will taking the matter to fraud team and small claims court .

All the seller had to do is take a claim on my behalf . Cow boy sellers advoid

8 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look