Repeat customer and once again Hannah was super helpful with advice about an online item. Sorted out my issue promptly. I then placed my order with them as they were well priced and in stock. All ite... See more
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Review summary
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Reviews shaping this summary
The member of staff I talked to was very helpful. He insured that deliver of the fishtank was on a certain day. I received an email the day before confirming the delivery for thr next day. He was on h... See more
Delivery was within 48 hours of my order and the bargain fish tank is lovely. I was surprised how thick the glass was. The fish tank was very well packaged and there was no damage anywhere. It was e... See more
Website really easy to navigate. Order arrived really quickly, I expected it to take longer with our location. Great prices comparing to other places and really happy with items which all met or excee... See more
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Company details
Written by the company
CompleteAquatics.co.uk is an award winning aquatics business that specializes in providing high-quality aquarium and pond supplies to customers in the UK. The company has established a reputation for excellence by offering a wide range of products that cater to the needs of both beginner and advanced aquarists. CompleteAquatics.co.uk prides itself on providing exceptional customer service and expert advice to ensure that each customer finds the perfect product for their specific needs. The website is easy to navigate and features a vast selection of products from top brands, making it a one-stop-shop for all aquatic enthusiasts. In addition to its impressive product line, CompleteAquatics.co.uk also offers fast and reliable shipping, ensuring that customers receive their orders promptly and in perfect condition.
Contact info
Laneside Works, BB2 5JR, Blackburn, United Kingdom
- info@completeaquatics.co.uk
- www.completeaquatics.co.uk
4.9
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Just great!
I ordered a pleco’s wood cave, very reasonably priced… it’s now the centre piece of my 260 L tank! Also some lava rock, good price, great rock!
I used complete aquatics because my daughter recommended them….. I definitely recommend them…. Extremely happy with my order…. And, next day delivery!
I’ll be using them again.
11 May 2026
Reply from Complete Aquatics
Hi Kim,
Thank you for your lovely review! We're thrilled the pleco’s wood cave and lava rock are perfect for your tank, and that you had next-day delivery.
We'll look forward to your next order.
Best regards,
Complete Aquatics Team
Wow…
Great honest company with an easy to navigate website that makes finding the most suitable product for your needs a breeze. Quick checkout process and even quicker delivery. Items expertly packed to keep items pristine.
8 May 2026
Reply from Complete Aquatics
Hi Leah,
Thank you for your review! We're delighted with your experience — easy website, quick delivery, and expertly packed items.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Gary,
Thank you for your review! We're glad we went out of our way to help you.
Best regards,
Complete Aquatics Team
Great service
Very pleased with service from start to finish. Kept informed all the way, and you pulled out all the stops, after a problem at the manufacturers end to get the order to us as quickly as possible. We will certainly use Complete Aquatics again and would recommend you to any body. Thanks for all your assistance
8 May 2026
Reply from Complete Aquatics
Hi David,
Thank you for your review! We're pleased everything went well from start to finish despite the manufacturer issue, and that we could get it to you quickly.
Best regards,
Complete Aquatics Team
Super fast shipping
Super fast shipping, great packaging and they even sent my two seperate orders together which was appreciated 👍🏼
7 May 2026
Reply from Complete Aquatics
Hi there,
Thank you for your review! We're glad the shipping was super fast, packaging great, and orders were combined.
Best regards,
Complete Aquatics Team
Brilliant Thanks
Brilliant Thanks . Awesome Tank, set up easy, delivered without any issues. Fantastic packaging to protect the fragile item.
Overall very satisfied 😀.
5 May 2026
Reply from Complete Aquatics
Hi Mr Snarski,
Thank you for your review! We're delighted with the awesome tank, easy setup, and fantastic packaging.
Best regards,
Complete Aquatics Team
Recieved a broken tank
Recieved a broken tank, Chris was amazing in sorting a new one for me the same day,highly responsive to questions and emails,excellent customer service! 😁
12 May 2026
Unprompted review
Reply from Complete Aquatics
Hi Nick,
Thank you for your review! We're really glad Chris could sort the replacement tank the same day and that you had excellent customer service.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Darius,
Thank you for your review! We're happy with the great communication and fast delivery.
Best regards,
Complete Aquatics Team
Quick delivery and very helpful driver
5 May 2026
Reply from Complete Aquatics
Hi June,
Thank you for your review! We're pleased with the quick delivery and helpful driver.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Nicholas,
Thank you for your review! We're glad with the quick dispatch and delivery.
Best regards,
Complete Aquatics Team
Prompt delivery good price for product…
Prompt delivery good price for product i purchased
5 May 2026
Reply from Complete Aquatics
Hi Neil,
Thank you for your review! We're pleased with the prompt delivery and good price.
Best regards,
Complete Aquatics Team
Swift & Efficient Customer Service
There was a problem with my order that was dealt with swiftly and effciently. In my book, that is the sign of good customer service and a good company! Thank you.
28 April 2026
Reply from Complete Aquatics
Hi Pennie,
Thank you for your review! We're glad the problem with your order was dealt with swiftly and efficiently.
Best regards,
Complete Aquatics Team
Fantastic quick service.
4 May 2026
Reply from Complete Aquatics
Hi Mrs Kinder,
Thank you for your review! We're happy with the fantastic quick service.
Best regards,
Complete Aquatics Team
Good price for item and quick delivery…
Good price for item and quick delivery even though it was a bank holiday. I will definitely use them again.
4 May 2026
Reply from Complete Aquatics
Hi Trev,
Thank you for your review! We're pleased with the good price and quick delivery even over the bank holiday.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Mr Peter Cronin,
Thank you for your review! We're glad you had fast delivery, great service, and good pricing.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi David,
Thank you for your review! We're pleased with the great and fast service and good pricing.
Best regards,
Complete Aquatics Team
They were the cheapest company for my…
They were the cheapest company for my need's. Delivery was fast and the items were received in good condition so I will be using them in the future as I have in the past and have been very happy with them.
30 April 2026
Reply from Complete Aquatics
Hi Tony,
Thank you for your review! We're glad we were the cheapest option, delivery was fast, and items arrived in good condition.
Best regards,
Complete Aquatics Team
Reply from Complete Aquatics
Hi Lisa,
Thank you for your review! We're happy everything was very good all around.
Best regards,
Complete Aquatics Team
Had no problems arrived very quick and…
Had no problems arrived very quick and well packed
22 April 2026
Reply from Complete Aquatics
Hi Jude,
Thank you for your review! We're glad there were no problems, it arrived very quickly and well packed.
Best regards,
Complete Aquatics Team
Amazing customer service
Amazing customer service. Tank was broken on arrival but replaced immediately. They were awesome!!
27 April 2026
Reply from Complete Aquatics
Hi Sarah,
Thank you for your review! We're glad the broken tank was replaced immediately and you found our customer service amazing.
Best regards,
Complete Aquatics Team
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